Hampton Inn West Springfield

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Overview of Hampton Inn West Springfield

Hampton Inn West Springfield

2.5 star property
No-frills hotel in West Springfield

8.4/10 Very Good

790 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is P7,885
Price available on 12/06/2022
Map
1011 Riverdale St, West Springfield, MA, 01089
Main amenities
  • 125 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front desk safe
  • ATM/banking services
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Holyoke Mall - 6 min drive
  • Eastern States Exposition - 9 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive
  • Dr. Seuss National Memorial - 9 min drive
  • Springfield Science Museum - 9 min drive
  • Springfield Museums - 10 min drive
  • Springfield Armory - 7 min drive
  • Forest Park - 11 min drive
  • Mount Tom - 13 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive
  • Springfield Union Station - 6 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 18 min drive

About this property

Hampton Inn West Springfield

When you stay at Hampton Inn West Springfield, you'll be within a 10-minute drive of Holyoke Mall and MGM Springfield. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Rooms feature bonuses like sofa beds, refrigerators, and microwaves. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only*
  • 2 per room (up to 50 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Room service

Taking the kids

  • Children stay free

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Arabic
  • English
  • Turkish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 250 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

State tax ID - C0001873250

Also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

4/10 Fair

Mary, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Hampton Inn Southington CT
The staff was helpful. My room was very spacious and incredibly clean.
Christopher, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Convenient location but generic hotel.
The toilet in my room ran all night on and off so I was not able to sleep and in the morning when I got up to take a shower the water was cold and never got hot. I mentioned this to the guy at the front desk as I checked out and his response was oh that’s too bad that really sucks. Not the response I was looking for.
Elizabeth, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Wish it was a cleaner stay
Stay was fine. Outside lots of garbage, dog feces everywhere. Most folks with dogs picked up after them. One couple with two larger dogs let them go everywhere and did not pick up. Hotel should have bags and an area for disposal. Smokers should be in an area away from building. They were outside blowing smoke as you walked out doors.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Marc, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Unni, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Definite 4 of 5 star
The bed was stiff. Sleeping on plywood would be as comfortable. My friends room had a soft comfy mattress.I wish there was some kind of humidity control, the air was very dry. Besides these two items I would recommend staying here. The morning breakfast was better than most hotels. Very convenient to get to the Big E from here.
Peter, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RV show
Staff was very friendly, great breakfast and very convenient location
Jaimee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

M Brian, 1-night family trip
Verified Hotels.com guest review