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Novotel Madrid Center

Photo gallery for Novotel Madrid Center

Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout drapes, soundproofing

Overview of Novotel Madrid Center

UNESCO Sustainable Travel Pledge

Novotel Madrid Center

4.0 star property
4-star hotel with restaurant, connected to the convention center, near El Retiro Park

9.0/10 Superb

1,022 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
O'donnell 53, Madrid, Madrid, 28009

Room options

About this area

What's nearby

  • In Salamanca
  • El Retiro Park - 11 min walk
  • Prado Museum - 28 min walk
  • Gran Via Street - 28 min walk
  • Puerta del Sol - 35 min walk
  • Plaza Mayor - 41 min walk
  • WiZink Center - 1 min drive
  • Puerta de Alcala - 2 min drive
  • Plaza de Santa Ana - 9 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 11 min drive
  • Santiago Bernabeu Stadium - 16 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Calanas Station - 4 min drive
  • Atocha Cercanías Station - 5 min drive
  • Madrid Recoletos Station - 21 min walk
  • O'Donnell Station - 6 min walk
  • Goya Station - 8 min walk
  • Principe de Vergara Station - 10 min walk


  • La Tasqueria - 3 min walk
  • El Pescaíto - 4 min walk
  • La Trattoria Di Brera - 4 min walk
  • Cosme - 5 min walk
  • Taberna Laredo - 5 min walk

About this property

Novotel Madrid Center

When you stay at Novotel Madrid Center, you'll be within a 10-minute drive of Gran Via Street and Prado Museum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Eat Bar, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center. The comfortable beds and airport proximity get great marks from fellow travelers. Public transportation is just a short walk: O'Donnell Station is 6 minutes and Goya Station is 8 minutes.


English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 790 rooms
  • Arranged over 8 floors


  • Check-in time from 2 PM - 2 AM
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (16146 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site


  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features


Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person


  • Self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).


<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center offer free cancellation for a full refund?
Yes, Novotel Madrid Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Madrid Center?
As of February 8, 2023, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on February 26, 2023 start from P 8,081, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Madrid Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Madrid Center?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Novotel Madrid Center?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Madrid Center?
Yes. Self parking costs EUR 25 per day.
What are the check-in and check-out times at Novotel Madrid Center?
You can check in from 2 PM - 2 AM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Novotel Madrid Center?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) is nearby.
What is there to do at Novotel Madrid Center and nearby?
Novotel Madrid Center has 2 bars and a seasonal outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Novotel Madrid Center?
Yes, there's an onsite restaurant, Eat Bar. Nearby restaurants include El Pescaíto (4-min walk), La Trattoria Di Brera (4-min walk), and Cosme (5-min walk).
What's the area around Novotel Madrid Center like?
Novotel Madrid Center is in Salamanca, a short 6-minute walk from O'Donnell Station and 6 minutes' walk from WiZink Center. Travelers say the local area is good for shopping and very quiet.







Staff & service




Property conditions & facilities




10/10 Exceptional

El mejor hotel de Madrid. He visitado Madrid en 3 ocasiones diferentes y siempre me he
Diana M, 2-night trip
Verified guest review

10/10 Exceptional

Beatriz, 1-night trip
Verified guest review

8/10 Very Good

Vladimír, 3-night business trip
Verified guest review

10/10 Exceptional

Lovely clean hotel in West Central Madrid
Lovely clean hotel in the west centre of Madrid, near Goya Metro station. Has a rooftop bar, sun loungers and pool (which was closed when we were there (mid-October), despite the temperature being high 20sC. There are a a lot of restaurants around, but nothing outstanding. Front desk were very friendly and helpful. Within easy walking distance of the Retiro Park and Prado Museum. In fact, the start of Gran Via at Plaza Espana is only about 30 minutes walk and a straight road from the hotel.
John, 4-night trip
Verified guest review

8/10 Very Good

We had a pleasant stay for 2 nights at Novetel Madrid Center. We had an early morning arrival from JFK and they let us check-in early when we arrived at the airport at 11 AM. My wife’s luggage was misplaced by Iberia and they sent it to the hotel without informing us. It wasn’t delivered to our room nor did we receive any notice that the baggage was delivered. It could have saved us the early morning trip we took to the airport. Since we checked out around 7 AM (10/11/22) my wife felt like the white haired older guy at the reception this morning didn’t want to help her find her luggage. He was rude and only after a while did he ask his colleagues who told him the hotel had her luggage. The delay in just picking up the delivered luggage caused us to miss our train to Valencia this morning. I wasted $86 euros that I didn’t have to spend if only someone gave a note or informed us upon check out that they had our luggage.
JONEIL, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent location, affordable price, spacious
fernando, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Iris M, 3-night trip
Verified Expedia guest review

2/10 Poor

Omar, 1-night trip
Verified guest review

8/10 Very Good

Andrew, 3-night trip
Verified Expedia guest review

8/10 Very Good

MAYRA, 2-night business trip
Verified guest review