DoubleTree by Hilton Hotel & Suites Victoria

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Overview of DoubleTree by Hilton Hotel & Suites Victoria

DoubleTree by Hilton Hotel & Suites Victoria

4.0 star property
4-star hotel with 2 restaurants, near Victoria Conference Centre

8.8/10 Fabulous

962 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is P15,225
Price available on 26/06/2022
Map
777 Douglas Street, Victoria, BC, V8W 2B5
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
  • Front desk safe
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Victoria
  • Government Street - 4 min walk
  • Royal BC Museum - 5 min walk
  • British Columbia Parliament Building - 7 min walk
  • Victoria Harbour - 9 min walk
  • Chinatown - 12 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk
  • Save-On-Foods Memorial Centre - 15 min walk
  • Victoria Fisherman's Wharf - 21 min walk
  • Miniature World - 1 min drive
  • Victoria Conference Centre - 1 min drive

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
  • Victoria Intl. Airport (YYJ) - 33 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 116 min drive
  • Friday Harbor, WA (FRD) - 122 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
  • Roche Harbor, WA (RCE) - 133 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 159 min drive
  • Lopez Island, WA (LPS) - 20.1 miles/32.4 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.5 miles/34.6 km

About this property

DoubleTree by Hilton Hotel & Suites Victoria

Located 0.3 mi (0.4 km) from the airport, DoubleTree by Hilton Hotel & Suites Victoria offers a great location, putting you within just a 10-minute walk of Government Street and Royal BC Museum. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Wake Up Breakfast, which serves breakfast and is one of 2 restaurants. This upscale hotel is also within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal. The location and comfortable guestrooms get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Minimum check-in age - 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed (2 per room, up to 100 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (CAD 27 per day; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Whale-watching nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness center

Accessibility

  • Elevator
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages spoken

  • English
  • Farsi
  • Filipino
  • French
  • Hindi
  • Spanish
  • Thai

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Wake Up Breakfast - This restaurant serves breakfast only.
Bartholomew's Pub - This bar specializes in British cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of CAD 19 for adults and CAD 11.95 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 50.0 per stay

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50.00 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs CAD 27 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

My family stayed for 5 nights. Convenient location. Friendly, fast and accommodating front staff, room service and valet staff. Rooms were dusty and windows were dirty. One TV remote for 2 TVs
Lorraine, 5-night family trip
Verified Hotels.com guest review

6/10 Good

sunghee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time staying here with my family. Will definitely come back again and is highly recommended.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shannon, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Very clean hotel excellent location
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Brennen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We arrived (from Vancouver) 15 minutes before official check in (at 3:45PM) and asked if we could get into our room as my son had spoiled stomach. We were told that the room was not ready and they were not able to tell us when it is gong to be. We were sent off to the waiting area to wait for a text message!? At 4:30PM, still without getting the SMS, I walked to the reception and inquired about the room. The receptionist (now a different one) had found our room and we got our keys. So, I am wondering how long would we would be waiting if I hadn't asked. Besides the disappointing check-in experience, the receptionist did not make any effort to make us feel better, but was defensive, saying that they "were very busy." On the mention of my son's stomach troubles, she just said that there is a washroom in the lobby that he could use. Despite the nice location (walking distance to the Government street), I would not be staying in this hotel again.
Filip, 1-night family trip
Verified Expedia guest review

6/10 Good

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in downtown Victoria
Yi Wen, 1-night trip
Verified Expedia guest review