Aquila Atlantis Hotel

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Outdoor pool
Pool
Outdoor pool
Room

Overview of Aquila Atlantis Hotel

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Aquila Atlantis Hotel

5.0 star property
Luxury hotel with outdoor pool, near Heraklion Archaeological Museum

8.8/10 Fabulous

626 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
The price is P4,976
Price available on 29/05/2022
Map
2 Ygias Street, Heraklion, Crete Island, 71202
Main amenities
  • 164 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free supervised childcare
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Room service
  • Babysitting
  • 24-hour business center
  • Conference center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Heraklion
  • Heraklion Archaeological Museum - 2 min walk
  • Heraklion Port - 12 min walk
  • Koules Fortress - 1 min drive
  • Morosini Fountain - 1 min drive
  • Heraklion Loggia - 1 min drive
  • Historical Museum of Crete - 1 min drive
  • Knossos Archaeological Site - 6 min drive
  • Palace of Knossos - 7 min drive
  • Watercity Waterpark - 14 min drive
  • Dinosauria Park - 21 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

About this property

Aquila Atlantis Hotel

Located 2.7 mi (4.3 km) from the airport, Aquila Atlantis Hotel offers a great location, putting you within a 15-minute walk of Heraklion Archaeological Museum and Heraklion Port. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Main Restaurant, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like espresso makers and bathrobes. Fellow travelers say great things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • English
  • French
  • German
  • Greek

Room amenities

Be entertained

  • 40-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Susan, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, great location.
Hotel down the street from Archeological museum. Also across the street from museum is the bus 2 to Knossos Palace. The hotel is modern and clean. Staff were friendly and helpful. Room and toilet were very clean, bed comfortable and quiet. The shower had super powerful stream, both hand held and rain shower. The breakfast was a buffet and you put on disposable gloves before going to buffet. Good food, lots of choices with juice and coffee. The thing strange about our room was no door to glass enclosed shower, but door to toilet. So if there with friends or kids it may be awkward. There may be different arrangements in other rooms. We ordered room servive. A huge club sandwich, fries; could only eat half A fresh fruit plate for €6. Lots of variety. We could not finish that either. Had coffee maker, Krups. With good coffee. Mini fridge. 2 bottles of water were free, rest was not. Choices of candy, chips, beeres, soft drinks. Menu had very reasonable prices. Bar was open also when we got back from museum at 3:30. We would stay here again.
Jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good and convenient
Nice place, good location and excellent service
Roberto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff and cleanliness was great. Check in was super easy as well as check out. I was told upon check in that everyday I had a €10 credit for drinks /food. On two different days I had a coffee. Upon checking out I was told that credit was only for the dining room which when checking in I was told I could use it at the bar. Needless to say I was disappointed when I was checking out that I was charged not only for my coffee from the bar but also for a coke during dinner.
Juanita, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location excellent.Staff helpful and professional, rooms clean, spacious and comfortable.
Sheila, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was great, hotel very clean would happily stay there again.
Sarah, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not a 5 star hotel
Disappointing but worth the money. First of all this is not a 5* hotel. Beds very comfortable though and we got upgraded, as VIP gold member so that was nice. The amenities in the room are limited (only shower gel, no conditioner or body lotion). Only 2 towels per guest (one large one medium, no small hand towels). We had to request a tea boiler and iron, which is usually already in room. Fitness center was closed even at 6pm. Was not made aware of that upon reservation or checkin. The pool was much smaller than looks in pictures, there was no pool attendant and couldn’t find the pool towels. I you actually have to request them at the Spa, there was no indication for it, i had to ask the gentlemen that brought some food by the pool. Windows are thin and not sound proof, could hear all the street noise. The worst part was the 10€ Food Voucher i was given at checkin. I was not told any specific conditions to use it. I ordered in room appetizers that totaled 7,5€, made sure I checked with the person on the phone that i could use it on it and they approved, checked again upon delivery and they confirmed again. Upon checkout, the reception first took the voucher and told me i was all set, and then as I was waiting in the lobby came back to tell me I actually had to pay, and that it was only valid on 15euros minimum purchases. I told then repeatedly in good faith i had not been made aware of these specific conditions, but they ignored it. Not guest orie
ALICE, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel for a city break
Great stay for two nights in this well located hotel ,only 300 metres from the old town centre and port.
DAVID, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Isobel, 3-night trip
Verified Hotels.com guest review