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All properties in Guatemala City, Guatemala Department, Guatemala

Hilton Garden Inn Guatemala City

4-star hotel with restaurant, near Oakland Mall

  • Free WiFi and free parking
From
P3,212

Image gallery

  • Room, 1 King Bed - Guest Room
  • Room, 1 King Bed - Guest Room
  • Junior Suite, 1 King Bed, City View - Living Area
  • Junior Suite, 1 King Bed - Living Area
  • Room, 1 King Bed - Guest Room
Room, 1 King Bed - Guest Room. Image 1 of 101.
1 / 101Room, 1 King Bed - Guest Room
13 Calle 7 65 Zona 9, Guatemala City, 01009, Guatemala
9.0.Superb.
  • Overall stay was great. Staff was super helpful and friendly.I will definitely stay there…

    Sep 12, 2021

  • El hotel es bueno, pero la atencion en recepcion es deficiente, especialmente durante el…

    Aug 29, 2021

See all 344 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
Walkable

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Free parking
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 109 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Fitness center
    • 24-hour business center

    For families

    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Garden

    What’s around

    • In Zona 9
    • Oakland Mall - 14 min walk
    • Children's Museum - 21 min walk
    • Natural History Museum - 23 min walk
    • Teatro Nacional - 42 min walk
    • Central Market - 3.1 mi / 4.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 2 Double Beds
    • Room, 2 Double Beds, City View
    • Room, 1 King Bed
    • Junior Suite, 1 King Bed
    • Junior Suite, 1 King Bed, City View
    • Room, 1 King Bed, City View
    • Room, 1 Queen Bed
    • Room, 1 Queen Bed, Accessible (Roll-in Shower)
    • Room, 2 Queen Beds
    • Room, 2 Queen Beds, City View

    What’s around

    Landmarks

    • In Zona 9
    • Oakland Mall - 14 min walk
    • Children's Museum - 21 min walk
    • Natural History Museum - 23 min walk
    • Teatro Nacional - 42 min walk
    • Central Market - 3.1 mi / 4.9 km
    • Kaminaljuyu - 3.4 mi / 5.5 km
    • Universidad del Valle de Guatemala - 3.7 mi / 5.9 km
    • Relief Map - 8 mi / 12.9 km

    Getting around

    • La Aurora Intl. Airport (GUA) - 12 min drive
    map
    See on map
    13 Calle 7 65 Zona 9, Guatemala City, 01009, Guatemala

    At a glance

    Hotel size

    • This hotel has 109 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 1 PM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area
    • Microwave in a common area

    Things to do

    • Fitness facilities

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1993
    • Elevator
    • ATM/banking
    • Garden
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible registration desk
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of USD 15.40 for adults and USD 7.70 for children (approximately)
    • Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Guatemala Princess
    • Hilton Garden Inn Guatemala City Guatemala City
    • Hilton Garden Inn Guatemala City Hotel Guatemala City
    • Princess Guatemala
    • Princess Hotel Guatemala
    • Hotel Princess Guatemala/Guatemala City
    • Princess Hotel Guatemala City
    • Hilton Garden Inn Guatemala City Hotel
    • Hilton Garden Inn Guatemala City
    • Hilton Garden Guatemala City
    • Hilton Garden Inn Guatemala City Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Garden Inn Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Late check-out is available for a charge of USD 45.00 (subject to availability). Express check-out and contactless check-out are available.
    • Yes, Garden Grille & Bar offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include De Mario (3-min walk), Carpaccio Restaurant (4-min walk), and Inca Iskay (4-min walk).
    • Hilton Garden Inn Guatemala City has a fitness center and a garden.
    9.0.Superb.
    • 8.0.Very good

      Thanks

      Thanks.

      Paulo, 1 night business trip, Jul 22, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Great place. Overpriced food

      The food was really good; however, it was way overpriced.

      Sergio, 1 night family trip, Jul 15, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      The hotel advertises a free shuttle to the airport. This was NOT available

      2 night business trip, Jun 10, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent customer service, front desk Joshua and Marco were very helpful and with good attitude at all times I couldn't ask for more , the restaurant is very convenient with good and delicious food and good attention as well, housekeeper Excellent 5 stars for the hardworkers that make the hotel amenities and rooms sparkling , this is my 5th time staying here and I don't think will use any other hotel besides this.

      1 night trip, May 30, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Staff really go out of their way to make your stay comfortable. Hoping they will be able to open up the lunch buffet again.

      Carlos, 5 night business trip, May 26, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      This is a great hotel. We had a great stay. The only issue was the smell of mold in our room which I think came from the AC unit.

      1 night romance trip, May 24, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      It’s clean and it’s walking distance from many restaurants and a grocery store

      2 night family trip, Apr 24, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Personal was polite and courteous

      1 night family trip, Apr 17, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Easy to airport

      1 night romance trip, Apr 1, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Clean. Very very small room with no pool facilities.

      sonya, 2 night trip, Mar 27, 2021

      Verified Hotels.com guest review

    See all 344 reviews