Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

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Standard Room, 2 Queen Beds, Accessible, Non Smoking (Balcony) | Room
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Overview of Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4.0 star property
4-star hotel with outdoor pool, near Disney Springs®

7.0/10 Good

890 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
8686 Palm Pkwy, Orlando, FL, 32836
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Waterslide
  • Room service
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Disney Springs® - 34 min walk
  • Disney Springs® Area - 34 min walk
  • Orlando Vineland Premium Outlets - 7 min drive
  • Aquatica - 13 min drive
  • Disney's Typhoon Lagoon Water Park - 10 min drive
  • Orange County Convention Center - 12 min drive
  • ESPN Wide World of Sports - 10 min drive
  • Disney's Hollywood Studios® - 11 min drive
  • Universal Orlando Resort - 9 min drive
  • Old Town - 12 min drive
  • The Wheel at ICON Park™ - 11 min drive

Getting around

  • Orlando Intl. Airport (MCO) - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min drive
  • Orlando Station - 23 min drive
  • Winter Park Station - 26 min drive
  • Kissimmee Station - 27 min drive

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4-star hotel near Disney Springs®
Consider a stay at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. Be sure to enjoy a meal at H Street Grille, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool with a waterslide
  • Free self parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and smoke-free premises
  • Tour/ticket assistance, multilingual staff, and a front desk safe
  • Guest reviews speak highly of the quiet location
Room features
All guestrooms at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Waterslide

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (1200 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Lever door handles
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

H Street Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
H Street Lounge - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 14.57 per accommodation, per night
  • Resort fee inclusions:
    • Shuttle service
    • Phone calls (may be limited)
    • Faxes

Optional extras

  • Breakfast costs between USD 10.00 and USD 20.00 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Frequently asked questions

Does Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
As of October 3, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel on October 30, 2022 start from P 5,185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel and nearby?
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel has a waterslide and a fitness center.
Are there restaurants at or near Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, there's an onsite restaurant, H Street Grille. Nearby restaurants include Hooters (4-min walk), Denny's (4-min walk), and Olive Garden (4-min walk).

Overall score and ratings

7.0

Good

7.5/10

Cleanliness

7.6/10

Staff & service

6.7/10

Amenities

7.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Very Good

Scott, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Great place to stay
Rooms were very clean, staff was very pleasant. Only issue was the AC wasn't working in the common areas (hallways, elevators) but the room AC worked great.
Marina, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Adriana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Average hotel in a convenience location
Location is good with variety of restaurants/gift shops/pharmacy within 15 mins of walking. However, the condition of hotel rooms is just average and the cleaniness is a bit below par especially in the bathroom.
Ming, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

We were visiting for a damil
Larisa, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Just awful
Awful. Hotel front desk took way too long and was tough to understand.
1-night trip
Verified Hotels.com guest review

6/10 Good

Stated that rooms are cleaned every 3 days. We stayed 6 nights and had to tell them to come get trash and replace bathroom items. That’s all they did. Touched nothing else
6-night family trip
Verified Hotels.com guest review

6/10 Good

Almaz, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good service and price!
The room was very clean and modern. Parking was free - rare for this location so near Disney Springs. The pool is much smaller than pictured but still lovely and refreshing. They opened the pool early just for me! The breakfast was a little disappointing. It was your very basic underwhelming buffet and service was poor there in terms of attention. For example, no one ever came to top up my coffee. This is likely due to the understaffing which is plaguing all service industries at this time. But overall I was pleased with the location, cost, cleanliness and service and would definitely stay again!
Deborah, 1-night trip
Verified Hotels.com guest review