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1 room, 2 adults

Pointe Hilton Tapatio Cliffs Resort

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
11111 N 7th St, Phoenix, AZ, 85020, United States of America

4-star resort in North Mountain with golf course and free water park
  • Free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Arizona may have travel restrictions in place due to COVID-19. 

  • I took my wife there to celebrate her birthday. It was a very pleasant experience for the…Feb 23, 2021
  • My room was a regular room and not a suites with a queen bed, 4 queen size pillows, no…Feb 22, 2021

Pointe Hilton Tapatio Cliffs Resort

from P8,629
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Signature Suite, 1 King Bed
  • Suite, 1 King Bed (Falls Location)
  • Suite, 1 Bedroom (Ambassador)
  • Room, 1 King Bed, Mountain View
  • Suite, 2 Queen Beds (Falls Location)
  • Room, 2 Queen Beds, Mountain View
  • Suite, 2 Queen Beds, Allergy Friendly
  • Suite, 1 King Bed, Allergy Friendly
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Grand Suite, 2 Bedrooms
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Signature Room, 1 King Bed, Accessible, Bathtub
  • Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
  • Suite, 1 King Bed, Poolside
  • Suite, 2 Queen Beds, Poolside
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds
  • Standard Room, 2 Bedrooms
  • Signature Room, 2 Bedrooms
  • Standard Room, 2 Bedrooms

What’s around Pointe Hilton Tapatio Cliffs Resort

Landmarks

  • In North Mountain
  • Children's Museum of Phoenix - 10.1 mi / 16.2 km
  • Grand Canyon University - 10.5 mi / 16.9 km
  • Musical Instrument Museum - 10.6 mi / 17.1 km
  • Scottsdale Quarter - 10.9 mi / 17.5 km
  • Kierland Commons - 11 mi / 17.7 km
  • Old Town - 13.3 mi / 21.5 km
  • Phoenix Art Museum - 13.5 mi / 21.7 km

Getting around

  • Sky Harbor International Airport (PHX) - 24 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 14 min drive
  • Scottsdale, AZ (SCF) - 20 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 40 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 50 min drive

At a glance

Key facts

Hotel size

  • This hotel has 584 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Arizona may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 8
  • Waterslide
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Free water park access
  • Pool cabanas (surcharge)
  • Tennis on site
  • Number of spa tubs - 7
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 36
  • Conference space
  • Conference space size (feet) - 75
  • Conference space size (meters) - 7
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 28
  • Year Built - 1982
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 27-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Tocaloma Spa & Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - Onsite coffee shop. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby

Pointe Hilton Tapatio Cliffs Resort’s small print

Also known as

  • Hilton Cliffs Tapatio Resort
  • Tapatio Hilton
  • Pointe Hilton Tapatio Cliffs Hotel Phoenix
  • Pointe Hilton Tapatio Cliffs Phoenix
  • Pointe Hilton Tapatio Cliffs
  • Hilton Phoenix
  • Phoenix Hilton
  • Hilton Pointe Tapatio Cliffs Resort
  • Pointe Hilton Tapatio Cliffs
  • Pointe Hilton Tapatio Cliffs Resort Resort
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Hilton Tapatio Cliffs Resort Resort Phoenix
  • Hilton Tapatio
  • Pointe Hilton Resort
  • Pointe Hilton Tapatio Cliffs Resort
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Tapatio Cliffs
  • Pointe Tapatio Cliffs Resort
  • Tapatio Cliffs Hilton

Policies

This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 10 years old are not allowed in the spa without adult supervision.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 75 per accommodation, per night

  • Resort fee: USD 39.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Parking
  • Additional inclusions

Optional extras

Breakfast costs between USD 9 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 9.95

WiFi is available in public areas for USD 11.95 (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pointe Hilton Tapatio Cliffs Resort

  • Does Pointe Hilton Tapatio Cliffs Resort offer free cancellation for a full refund?
    Yes, Pointe Hilton Tapatio Cliffs Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pointe Hilton Tapatio Cliffs Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pointe Hilton Tapatio Cliffs Resort?
    Yes, there's free self and valet parking. Electric vehicle charging is available.
  • Is there a pool at Pointe Hilton Tapatio Cliffs Resort?
    Yes, there are 8 outdoor pools.
  • Are pets allowed at Pointe Hilton Tapatio Cliffs Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Pointe Hilton Tapatio Cliffs Resort?
    You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Pointe Hilton Tapatio Cliffs Resort?
    Yes, there are 3 onsite restaurants, featuring poolside dining. Nearby restaurants include Different Pointe Of View (7-min walk), Greek Town (2.4 mi), and Paquime Street Food of Mexico (2.4 mi).
  • Is there an onsite casino at Pointe Hilton Tapatio Cliffs Resort?
    No, this resort doesn't have a casino, but Desert Diamond Casino - West Valley (24-min drive) and Talking Stick Resort Casino (27-min drive) are both nearby.
  • What is there to do at Pointe Hilton Tapatio Cliffs Resort and nearby?
    Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 7 spa tubs. Pointe Hilton Tapatio Cliffs Resort also has 8 outdoor pools and 3 bars, as well as a 24-hour fitness center and a sauna.

Recent reviews

Very good 8.0 From 772 reviews

Good 6.0
Horrible wifi
Wifi was AWFUL. I couldn’t even connect if I were willing to pay. I had to be outside, on the balcony to be able to reliably use my data. That’s unacceptable in 2021. I brought my laptop and planned on getting work done but there wasn’t an Ethernet cable either. Pool was great, though.
Karen, us7 night trip
Very good 8.0
Unhappy
I did a reservation for a king size bed and I end up with a 2 queen size beds.
Guadalupe, us1 night trip
Fair 4.0
Not worth the rate
This resort was built in the 70s and they have not updated any of the rooms or facilities. The pools were barely heated and the hot tubs were not hearing properly. The pool decks and tennis courts are in desperate need of resurfacing. We had to change rooms three times at check in bc each of the rooms they placed us in were dark and seemingly not clean. Patios had not been wiped down as one had what seemed like dried slime that was dropped by above floor.
Desiree, us1 night family trip
Good 6.0
Nice but a little dated and not as clean as I would expect. Pools and hiking trails are great.
Brian, us4 night family trip
Exceptional 10.0
The service was great at the cafes and food was good! The rooms were comfortable and wasn’t noisy like most places I’m looking forward to the next trip there! The view from top bar is very beautiful!
Melody, us1 night trip
Very good 8.0
Nice stay besides mattress
Only complaint: bed sucks. After sleeping on it for the past 5 nights, I’m going to have to get a massage or see a chiropractor. The resort is nice, staff is great and the kids had an awesome time at the pool.
TRINITY, us5 night family trip
Exceptional 10.0
Nice stay
It was just a overnight stay . Nice hotel. It’s on the older side but well maintained . The pools looked awesome. Unfortunately we didn’t bring our suit .
Terri, us1 night trip
Very good 8.0
This was an awesome resort. I would highly recommend staying here. Staff was great, rooms were clean, and price was perfect.
Chloe, us3 night trip with friends
Exceptional 10.0
Quick family trip
Awesome! Service and staff were amazing! The water park was so fun and the food was delicious
Kelly, us2 night family trip
Fair 4.0
First impression of the place upon arrival was the check in staff arguing with a guest about the room that they received. I decided to not let this influence me, but then when we checked into our room, we arrived to a dingy, outdated, carpeted room that was difficult to get to because there are so many hills there. It was very late, just near midnight, we asked the check in staff if there was anything better available, but there wasn't. I wasn't about to stay there for 3 nights, with their outrageous resort fees, so we let them know that we would only be staying one night. I cleaned and disinfected our room, many stains and dirt was found. The refrigerator that was supposed to be in our room was actually only a tiny mini-fridge. The pictures on the website were not accurate, this place is very run down, in need of a lot of repairs and way overpriced.
us3 night romance trip

Pointe Hilton Tapatio Cliffs Resort