Hotel Familiar

Photo gallery for Hotel Familiar

Primary image
View from room
Garden
Garden
Property entrance

Overview of Hotel Familiar

Hotel Familiar

2.0 star property
No-frills Popayan hotel with restaurant
1 verified Hotels.com guest review

Property highlights

  • Free WiFi
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Restaurant
Map
CALLE 7 4-47, Popayan, Cauca, 190003
Main amenities
  • 24 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Barbecue grills
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Barbecue grill(s)

Choose dates to view prices

About this area

What's nearby

  • University of Cauca - 1 min drive
  • Clínica La Estancia - 11 min drive
  • Puracé National Natural Park - 65 min drive

Getting around

  • Popayan (PPN-Guillermo Leon Valencia) - 11 min drive

About this property

Hotel Familiar

Enjoy your visit to Popayan with a stay at Hotel Familiar. Other highlights include a terrace and a garden, and rooms offer room service and free WiFi.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from noon - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking only on site
  • Offsite parking nearby (COP 6 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)

Taking the kids

  • Children stay free

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Languages spoken

  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs COP 6 per day

Policies

There is no hot water on site.

This property does not have elevators.

This property accepts cash.

Also known as

HOTEL FAMILIAR Popayan
HOTEL FAMILIAR Hotel Popayan
HOTEL FAMILIAR Hotel
Hotel Familiar Hotel
Hotel Familiar Popayan
Hotel Familiar Hotel Popayan

Frequently asked questions

Overall score and ratings

4.0

8.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Property conditions & facilities

4/10 Fair

Nor recommend for stay more than one night
Rooms and hotel hasn’t been renovated for years. In the room very strong smell of damp. Overall very clean. First time in my life I was scared to sleep because felt like in hunted house. Very weird feeling. I was charged double as explained that room rate is a day rate not overnight... I would never stay there again but I need to say it was an experience.
Lukasz Jan, 1-night trip
Verified Hotels.com guest review