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All properties in Brisbane, Queensland, Australia
1 room, 2 adults

Mercure Hotel Brisbane

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Beach nearby
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
85-87 North Quay, Brisbane, QLD, 4000, Australia

Luxury hotel with outdoor pool, near Brisbane City Hall
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Beach nearby
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Overall, pretty good for the price. Central location, clean room and spotless linen, no…Jul 19, 2020
  • The bed was so comfy. Great location too. Would stay here again, just wish it was a…Jul 16, 2020

Mercure Hotel Brisbane

  • Superior Double Room, 2 Double Beds, City View
  • Superior Room, 1 Queen Bed, City View
  • Superior Room, 1 Queen Bed, River View
  • Deluxe Room, 1 King Bed, River View
  • Privilege, Room, 1 Queen Bed, River View
  • Superior Double Room, 2 Double Beds, River View

What’s around Mercure Hotel Brisbane

Landmarks

  • In Brisbane Central Business District
  • Queen Street Mall - 7 min walk
  • Roma Street Parkland - 14 min walk
  • Brisbane City Hall - 4 min walk
  • Treasury Casino - 4 min walk
  • King George Square - 5 min walk
  • Suncorp Stadium - 21 min walk
  • Museum of Brisbane - 6 min walk

Getting around

  • Brisbane, QLD Airport (BNE) - 24 min drive
  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Central Station - 9 min walk
  • South Brisbane Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking* on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

MRepublic Restaurant - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Mercure Hotel Brisbane’s small print

Also known as

  • Brisbane Mercure Hotel
  • Mercure Brisbane
  • Mercure Hotel Brisbane
  • Brisbane Mercure
  • Mercure Brisbane Hotel Brisbane
  • Mercure Hotel Brisbane Hotel
  • Mercure Hotel Brisbane Brisbane
  • Mercure Hotel Brisbane Hotel Brisbane

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Self parking costs AUD 36 per night

Rollaway beds are available for AUD 35.0 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 15 per day (rates may vary)

WiFi is available in public areas for AUD 15 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Brisbane

  • Does Mercure Hotel Brisbane offer free cancellation for a full refund?
    Yes, Mercure Hotel Brisbane does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mercure Hotel Brisbane currently open?
    This property is closed from September 16 2020 to January 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Brisbane?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel Brisbane?
    Yes. Self parking costs AUD 36 per night. Parking spots may be limited.
  • Is there a pool at Mercure Hotel Brisbane?
    Yes, there's an outdoor pool.
  • Are pets allowed at Mercure Hotel Brisbane?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mercure Hotel Brisbane?
    You can check in from 2:00 PM to anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Hotel Brisbane?
    Yes, there's an onsite restaurant, MRepublic Restaurant. Nearby restaurants include Ben's Alibi (3-min walk), Criterion Tavern (4-min walk), and Fat Noodle (4-min walk).
  • Is there an onsite casino at Mercure Hotel Brisbane?
    No, this hotel doesn't have a casino, but Treasury Casino (4-min walk) is nearby.
  • What is there to do near Mercure Hotel Brisbane?
    Recommended spots to visit include Brisbane City Hall (4-min walk) and Treasury Casino (4-min walk), along with King George Square (5-min walk) and Museum of Brisbane (6-min walk).

Recent reviews

Good 7.8 From 318 reviews

Exceptional 10.0
The hotel was lovely but I feel charging guests for WiFi is excessive when it’s free in the lobby
Dean, gb2 night trip
Fair 4.0
Hidden costs not worth it
Lots of hidden costs with this Hotel Do not be deceived by the seemingly cheap initial price ,You will find you end up paying $37 for a valeted car park per day and $10 per day for internet access. This is a small Hotel close to the city. Pool & Gym were free to use. Washing machine, dryer and laundry powder $4 each. Beds were clean and comfortable but rooms are not quiet with Street noise and noise from other rooms to contend with. Room bar for small bottles is f water were excessive. We would not stay again even after we saw cheaper parking close by. Opted not to eat In-house as other guests mentioned high prices once again. Customer service was pretty basic
Frank, nz2 night family trip
Exceptional 10.0
Great Stay
Happy with the stay, close to Queen St, restaurant could be a little cheaper.
DAVID, au2 night family trip
Exceptional 10.0
years eve break
Terrific position great amenities friendly staff overall a very good experience we will stay again for sure
Alan, au1 night trip
Good 6.0
ok hotel but needs a renovation
Hotel Location is perfect with all tourist places and shops nearby. The hotel room needs a renovation. Staff was polite and very helpful. It was OK for 1 night stay.
u, gb1 night family trip
Poor 2.0
terrible
We booked this hotel for “river views” but were put on the fourth floor looking straight into the highway. The rooms were filthy and there was dust everywhere. Paint missing off walls and doors, broken lamps, shower mouldy and had limescale. There was inadequate lighting and someone else’s card from a previous stay on the bed. We were told that there was parking included but this was not the case and werent offered any compensation. We have made a complaint with the hotel and have heard nothing in return. We had long elevator waits and long waits to check in due to only having one staff member on at checkin time on a Saturday. Upon checkout we were not asked how our stay was or anything just simply what room and bye. We won’t be returning and would like our money back.
au1 night trip
Exceptional 10.0
Great location. Nice comfortable, clean hotel. Super showers.
Walter, gb3 night trip

Mercure Hotel Brisbane

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