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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Costa Sur Resort & Spa

3.5-star beachfront hotel with spa, near Conchas Chinas Beach

  • Free WiFi in lobby and free parking
From
P5,955

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Carretera a Barra de Navidad km 4.5, Puerto Vallarta, 48310, JAL, Mexico
8.4.Very good.
  • The hotel looks old and in need of maintenance (outside the building). The rooms are…

    Aug 8, 2021

  • Facilities are very old and was not very clean. No added services and was not informed of…

    Aug 8, 2021

See all 338 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Transport options
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchenette
  • Gym

Property highlights

Main amenities

  • 205 guestrooms
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools

For families

  • Free cribs/infant beds
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop

What’s around

  • In South Shore Hotel Area
  • Playa de los Muertos - 37 min walk
  • Malecon - 3.5 mi / 5.6 km
  • Playa Mismaloya - 4.4 mi / 7.1 km
  • Bay of Banderas - 8.7 mi / 14 km
  • Puerto Vallarta Botanical Gardens - 12.3 mi / 19.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio, Oceanfront
  • Suite 1 Bedroom, Ocean Front
  • Grand Deluxe
  • Deluxe Studio, Ocean Front
  • Master Suite Oceanfront
  • Studio Ocean Front Super Saver
  • Deluxe Double Ocean Front

What’s around

Landmarks

  • In South Shore Hotel Area
  • Playa de los Muertos - 37 min walk
  • Malecon - 3.5 mi / 5.6 km
  • Playa Mismaloya - 4.4 mi / 7.1 km
  • Bay of Banderas - 8.7 mi / 14 km
  • Puerto Vallarta Botanical Gardens - 12.3 mi / 19.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 15 min drive
  • Airport shuttle (surcharge)
map
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Carretera a Barra de Navidad km 4.5, Puerto Vallarta, 48310, JAL, Mexico

At a glance

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Street parking available
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Kayaking on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1983
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress

Things to enjoy

  • In-room massage available
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Costa Sur Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

La Cascada Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Barefoot Bar - This cocktail bar is located on the beach and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Seahorse bar and grill - Overlooking the ocean and pool, this tapas bar specializes in seafood and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Kayaking on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Administrative fee: MXN 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of MXN 200 for adults and MXN 120 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)

Children & extra bedsPay at property

  • Rollaway beds are available for MXN 400.0 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted.

Also known as

  • Costa Sur
  • Costa Sur Resort Spa
  • Costa Sur Resort & Spa Hotel
  • Costa Sur Resort & Spa Puerto Vallarta
  • Costa Sur Resort & Spa Hotel Puerto Vallarta
  • Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta
  • Costa Sur Puerto Vallarta
  • Costa Sur Resort
  • Costa Sur Resort Puerto Vallarta
  • Sur Resort
  • Playa Del Sol Costa Sur
  • Costa Sur Hotel Puerto Vallarta
  • Costa Sur Resort And Spa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Costa Sur Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Hiroshi (2 mi), Taste Restaurant at Casa Cupula (2.3 mi), and Tacos Revolución (2.5 mi).
  • Yes, an airport shuttle is available. The charge is MXN 350 per person one-way.
  • No, this hotel doesn't have a casino, but Vallarta Casino (12-min drive) is nearby.
  • Have fun with onsite activities like kayaking, snorkeling, and volleyball. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Costa Sur Resort & Spa also has 2 bars and a private beach, as well as a fitness center and a garden.
8.4.Very good.
  • 6.0.Good

    Overall, I give it 3 stars. Not enough utensils for the kitchen, Pool towel service terrible as we ended up using the same towels doe 4 days, food is ok but too expensive

    2 night trip, Jul 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The food is great. Staff are friendly. And has the best sunsets in the whole world.

    5 night family trip, Jul 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    N/A

    3 night family trip, Jul 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved it

    5 night romance trip, Jul 7, 2021

    Verified Expedia guest review

  • 2.0.Poor

    the place is old, the cleaning crew do a good job but they can’t really do much, a crew member “security” Ricardo tryed to rent us 2 very old and stinky life bests. Not a good experience at all

    4 night family trip, Jul 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Best Place to Stay in Vallarta!!!

    This is the best most relaxing place to stay in Vallarta. We have tried the high-end resorts and Costa Sur ALWAYS feels like home. The staff is outstanding (Ernesto, Miguel, Rafael, Osvaldo, Fernando, Juan, Pedro, etc.). Every time we come to Costa Sur our experience is amazing and we usually have our next trip planned before we leave! Look forward to seeing everyone again in September - if not sooner!

    Gregory, 1 night family trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly and the room was clean. They are a little outdated but it was clean and everything worked great. The private section of the beach the have is awesome the water really clean and if you take kids they can have so much fun. The restaurant it’s amazing too! Everything tasted amazing!!

    2 night family trip, Jun 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The upgraded rooms are the best. All the rooms have an ocean front view, the beds are so comfortable makes you fall asleep as soon as you lay down, has small kitchen which allows you to cook but the room service is great also. The beach water is a turquoise color and perfect for snorkeling lots of beautiful fish near the rocks. Raul was my pool side waiter and was awesome! Alberto was also very helpful and attentive. Will be back for sure because of the location, comfort and service.

    2 night trip, Jun 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Meseros concierges y el chico de la carpeta Muy amables

    6 night romance trip, Jun 11, 2021

    Verified Expedia guest review

  • 4.0.Fair

    I would not recommend this hotel to anyone. It was a terrible experience from the moment we arrived. Several things to note. First is right after checking in we were directed by the front desk to speak to the concierge about what the hotel offers. It was a time share scheme. My wife, two kids and I were exhausted and the hotel was more concerned with pitching us this garbage than allowing us to enjoy our stay. We found out that their beach was not a sandy beach, but a beach full of egg sized or greater stones that were hot to the point of burning the skin. One more thing about the beach is that during high tide you can't even access it. They have it roped off with a sign warning that it is high tide and closed. Why? Because at high tide the water comes all the way up to the wall. Yep. No beach. The last thing. My wife and I had backpacks and a computer bag in hand and were heading out to see friends. As we were exiting the lobby we were stopped by the bellman and told we couldn't leave the hotel with our belongings, then demanded we tell him where we were going and who we were seeing. We were shocked. He physically tried to block us from leaving the hotel. It was not even 9 pm. We were then accused of trying to skip out from the hotel by both the front desk staff and this hostile bellman. We checked out early the next morning totally disgusted and seriously disappointed. We will never recommend this place to anyone ever.

    3 night family trip, Jun 7, 2021

    Verified Expedia guest review

See all 338 reviews