Best Western East Towne Suites

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Overview of Best Western East Towne Suites

Best Western East Towne Suites

2.5 star property
No-frills Madison hotel with indoor pool

8.2/10 Very Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
4801 Annamark Dr, Madison, WI, 53704-7402
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Spa tub
  • Room service
  • Business center
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Meeting room
  • Multilingual staff
For families
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • East Towne Mall - 2 min drive
  • Wisconsin State Capitol - 19 min drive
  • University of Wisconsin-Madison - 20 min drive
  • University of Wisconsin Hospital and Clinics - 21 min drive
  • Alliant Energy Center - 15 min drive
  • Camp Randall Stadium - 21 min drive

Getting around

  • Dane County Regional Airport (MSN) - 13 min drive
  • Madison Station - 19 min drive

About this property

Best Western East Towne Suites

Hotel in the business district
You can look forward to a gym, a business center, and a hot tub at Best Western East Towne Suites. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Express check-out, a front desk safe, and an elevator
  • Guest reviews say good things about the overall value, helpful staff, and proximity to shopping
Room features
All guestrooms at Best Western East Towne Suites have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 40.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Frequently asked questions

Does Best Western East Towne Suites offer free cancellation for a full refund?
Yes, Best Western East Towne Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western East Towne Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western East Towne Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western East Towne Suites?
Yes, dogs are welcome. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western East Towne Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western East Towne Suites?
You can check in from 3 PM - 11 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Best Western East Towne Suites?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (11-min drive) is nearby.
What is there to do at Best Western East Towne Suites and nearby?
Best Western East Towne Suites has an indoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Best Western East Towne Suites?
Yes. Nearby restaurants include Potbelly Sandwich Works (3-min walk), Texas Roadhouse (4-min walk), and Cracker Barrel (8-min walk).
What's the area around Best Western East Towne Suites like?
Best Western East Towne Suites is located a short 15-minute walk from East Towne Mall. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very Good

8.4/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good breakfast
Don't be put off by the veneer peeling off the bathroom door. Or even the inconsistency of the rear door locks. The room was nice and quit and our Sunday complimentary breakfast was great.
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff
Male night desk man was great
Kathleen, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very nice place, other than charging $25 for a one hour late check out
James, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Awful!
Awful customer customer service. Terrible hotel. Never ever stay here!!
daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Devin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Cynthia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Older hotel with large rooms. Quiet on our side but we did not face highway.
Kim, 1-night trip
Verified Hotels.com guest review

4/10 Fair

David, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review