Grosvenor Hotel Adelaide

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Overview of Grosvenor Hotel Adelaide

UNESCO Sustainable Travel Pledge

Grosvenor Hotel Adelaide

3.5 star property
City-center hotel, steps from Adelaide Convention Centre

7.4/10 Good

982 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
125 North Terrace, Adelaide, SA, 5000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Adelaide Central Business District
  • Adelaide Casino - 1 min drive
  • Adelaide Convention Centre - 1 min drive
  • Rundle Mall - 6 min drive
  • Adelaide Central Market - 6 min drive
  • Adelaide Zoo - 7 min drive
  • Adelaide Oval - 5 min drive
  • Glenelg Beach - 19 min drive

Getting around

  • Adelaide, SA Airport (ADL) - 16 min drive
  • Adelaide Station - 2 min walk
  • Pirie Street Tram Station - 8 min walk
  • Adelaide Mile End Station - 25 min walk

About this property

Grosvenor Hotel Adelaide

Located near a train station, Grosvenor Hotel Adelaide is a great choice for a stay in Adelaide. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (AUD 20.00 per night)
  • Wheelchair-accessible parking on site
  • Offsite parking within 656 ft (AUD 20.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–9:30 AM

Traveling with children

  • Children stay free

What to do

  • Golfing nearby
  • Winery tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Korean
  • Thai
  • Vietnamese

Room amenities

Be entertained

  • 1-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of AUD 15 per person (approximately)
  • Credit card charges are subject to an extra charge of 1.3 percent

Children & extra beds

  • Rollaway beds are available for AUD 35.00 per night

Parking

  • Covered self parking costs AUD 20.00 per night
  • Parking is available nearby and costs AUD 20.00 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Frequently asked questions

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.9/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very Good

Joseph, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Kerrie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was fine
Arief, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Tricia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Graham, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

2 night stay for appointments
We found our room a bit dark and felt like there should be better lighting. Bed was comfy but needs something done to stop it rolling away from the wall. Staff were welcoming and friendly. Room was generally clean, especially bathroom.
Pat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allison, 1-night trip
Verified Hotels.com guest review