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1 room, 2 adults

Sheraton Crescent Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
2620 W Dunlap Ave, Phoenix, AZ, 85021, United States of America

3.5-star hotel with 3 outdoor pools, near Castle N' Coasters
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Arizona may have travel restrictions in place due to COVID-19. 

  • This was not a nice hotel as advertised. I felt very unsafe, and ended up leaving after I…Feb 20, 2021
  • I was expecting something nicer than what we received. The hotel was old and run down.…Feb 13, 2021

Sheraton Crescent Hotel

from P6,182
  • Room, 1 King Bed, Non Smoking, Balcony
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking, Mountain View
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking

What’s around Sheraton Crescent Hotel

Landmarks

  • In North Mountain
  • Grand Canyon University - 5.4 mi / 8.7 km
  • Phoenix Convention Center - 10.5 mi / 16.8 km
  • Talking Stick Resort Arena - 10.7 mi / 17.2 km
  • Chase Field - 11.6 mi / 18.6 km
  • Camelback Mountain - 12 mi / 19.3 km
  • Peoria Sports Complex - 12.4 mi / 19.9 km
  • Reach 11 Sports Complex - 12.8 mi / 20.6 km

Getting around

  • Sky Harbor International Airport (PHX) - 22 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 12 min drive
  • Scottsdale, AZ (SCF) - 23 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 37 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 41 min drive
  • 19th Avenue/ Dunlap Station - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 342 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Arizona may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 30 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite valet parking (USD 10 per night)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 3
  • Waterslide
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Basketball on site
  • Racquetball/squash on site
  • Golf lessons available nearby
  • Golfing nearby
  • Tennis on site
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 8064
  • Conference space size (meters) - 749
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Coyote Cafe - This coffee shop serves breakfast and lunch.

Indigo Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Indigo Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Racquetball/squash on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Sheraton Crescent Hotel’s small print

Also known as

  • Sheraton Crescent
  • Sheraton Crescent Hotel
  • Sheraton Crescent Hotel Phoenix
  • Sheraton Crescent Phoenix
  • Sheraton Phoenix
  • Phoenix Sheraton
  • Sheraton Crescent Hotel Hotel
  • Sheraton Crescent Hotel Phoenix
  • Sheraton Crescent Hotel Hotel Phoenix

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50 per stay

Optional extras

Valet parking costs USD 10 per night

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 3 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 25

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Crescent Hotel

  • Does Sheraton Crescent Hotel offer free cancellation for a full refund?
    Yes, Sheraton Crescent Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Crescent Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Crescent Hotel?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Is there a pool at Sheraton Crescent Hotel?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Sheraton Crescent Hotel?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 25.
  • What are the check-in and check-out times at Sheraton Crescent Hotel?
    You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Sheraton Crescent Hotel?
    Yes, Coyote Cafe offers garden views. Nearby restaurants include Schlotzsky's (4-min walk), Bobby Q (11-min walk), and Outback Steakhouse (13-min walk).
  • Is there an onsite casino at Sheraton Crescent Hotel?
    No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.
  • What is there to do at Sheraton Crescent Hotel and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and a 24-hour fitness center. Sheraton Crescent Hotel also has a sauna and a garden.

Recent reviews

Very good 8.2 From 806 reviews

Poor 2.0
Broken bed mattress cornerctouchingfloorUncomfotable
Maricelda, us2 night family trip
Fair 4.0
UNSAFE AREA TO STAY
Check in was fantastic. The room was clean and nice. The parking was not at all secure! Our car was broken into and parts were stolen off the vehicle itself! Was told by an employee of the hotel that this happens all the time and there are no security cameras for the parking area. The creepiest part was that the criminal was driving away from my daughters truck as she was walking to it and he actually waved at her. She remembbers because his truck was the same as hers and his hands were really dirty! This is not at all acceptable. She reported it to the hotel front desk but when my husband got there one of the employees told him that this kind of thing happens pretty much everyday. We will never stay here again especially without any security at all!
Angela, us1 night family trip
Good 6.0
It was ok, but I wanted great.
The outside of the shower looked a little rusted and the floors around the baseboards were a little dirty. At check in I specifically asked if my room had a tub and was told it did, however it did not. I was not told that the balcony I asked for would have sliding door that was bolted shut. I wouldn’t have minded paying more if they were just honest, because I’m pretty sure it would’ve been better had a booked directly through them.
Stephanie, us2 night trip
Very good 8.0
Great!
For staying during a pandemic, we truly enjoyed it. We went on a business trip, but the hotel was phenomenal. If I had one complaint, it's that the need wasn't as comfy as I thought they'd be, but the pillows were amazingly soft. Staff was great and friendly. From check in, to check out, our experience was great.
Carlos, us1 night trip
Very good 8.0
My stay
I left my pillow and was so sad , calked the next day and they had it !! That made it great. Room was nice . No microwave but didnt need one
Melinda, us1 night trip
Poor 2.0
NO TV
Tv did not work at all... Came to relax from the kids and NO TV... Really sucked
Michael, us1 night trip
Very good 8.0
The stay was not bad the beds were a little on the discomfort side
Bernadette, us2 night business trip
Very good 8.0
Room and hotel were nice and clean. The bed was old and not comfortable.
Brenna, us1 night family trip
Good 6.0
I liked the hotel, I just didn’t like how it’s advertised as a room with balcony but it’s a tiny
YEHIMI, us2 night family trip
Exceptional 10.0
The staff was great customer service was great to and hotel location was good and hotel was nice environment and I have pleasure to meet with supervisor TRACI LOPES, and her staff members there was excellent and great hospitality, and I look forward to come back again thank you
MajorAur, us2 night family trip

Sheraton Crescent Hotel