The Palm House

Photo gallery for The Palm House

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Beach
Beach
Beach
Outdoor pool

Overview of The Palm House

The Palm House

3.0 star property
Mele beachfront hotel with outdoor pool and restaurant

10.0/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
Tukutuk, Mele, Shefa
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar
  • Flat-panel TV
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Mele Bay - 15 min drive
  • Mele Cascades - 44 min drive
  • Iririki Island - 46 min drive
  • Port Vila Market - 46 min drive
  • Havannah Harbour - 56 min drive

Getting around

  • Port Vila (VLI-Bauerfield) - 45 min drive
  • Free airport shuttle

About this property

The Palm House

The Palm House offers a free airport shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 3 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)

What to do

  • On a private beach
  • Ecotours
  • Kayaking
  • Snorkeling
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • First-run movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Wet bar

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio
  • Yard
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Restaurant - This beachfront fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: VUV 120000 per stay
  • A damage deposit of VUV 38000 will be collected before check-in

Renovations and closures

This property is closed from May 18 2022 to December 31 2022 (dates subject to change).

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

The Palm House Mele
The Palm House Hotel
The Palm House Hotel Mele
The Palm House Mele
The Palm House Hotel
The Palm House Hotel Mele

Frequently asked questions

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

8.0/10

Staff & service

10.0/10

Property conditions & facilities

10/10 Exceptional

Very nice place to stay.
Very nice place to stay.
Nicolas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review