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1 room, 2 adults

Orchard Hotel Singapore (SG Clean)

4.5-star4.5 stars
442 Orchard Road, Singapore, 238879, Singapore

Luxury hotel with 2 restaurants, near Orchard Road
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

The government of SG has mandated which hotels can accept leisure bookings Find out more

  • Good customer serviceDec 26, 2019
  • Will be booking on our next stay in Singapore. Great Hotel, Room, and Buffet Breakfast.…Nov 21, 2019

Orchard Hotel Singapore (SG Clean)

from P5,542
  • Premier Room
  • Premier Club King Room
  • Signature Deluxe
  • Signature Suite
  • Signature Premier
  • Premier Club Twin Room
  • Premier Twin Room
  • Grand Deluxe Room
  • Grand Deluxe Twin Room
  • Premier Family King

What’s around Orchard Hotel Singapore (SG Clean)

Landmarks

  • In Orchard
  • Orchard Road - 1 min walk
  • Singapore Botanic Gardens - 14 min walk
  • National Orchid Garden - 24 min walk
  • Raffles City - 40 min walk
  • Bugis Street Shopping District - 43 min walk
  • Royal Thai Embassy - 3 min walk
  • ION Orchard - 8 min walk

Getting around

  • Changi Airport (SIN) - 31 min drive
  • Singapore (XSP-Seletar) - 26 min drive
  • Senai International Airport (JHB) - 67 min drive
  • JB Sentral - 46 min drive
  • Orchard Station - 7 min walk
  • Newton Station - 18 min walk
  • Somerset Station - 20 min walk

At a glance

Key facts

Hotel size

  • This hotel has 656 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free secured onsite self parking

  • Free secured onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Nightclub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 21605
  • Conference space size (meters) - 2007
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Indonesian
  • Japanese
  • Korean
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Orchard Cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Hua Ting Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

Orchard Hotel Singapore (SG Clean)’s small print

Also known as

  • Hotel Singapore Orchard
  • Orchard Hotel Singapore (SG Clean) Hotel
  • Orchard Hotel Singapore (SG Clean) Singapore
  • Orchard Hotel Singapore (SG Clean) Hotel Singapore
  • Orchard Hotel Singapore
  • Singapore Orchard Hotel
  • Orchard Hotel Singapore
  • Orchard Singapore Sg Clean

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and We Clean. We Care. We Welcome. (Millennium).

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for SGD 94.16 per night

Buffet breakfast is offered for an extra charge of SGD 44.73 for adults and SGD 22.36 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Orchard Hotel Singapore (SG Clean)

  • Does Orchard Hotel Singapore (SG Clean) offer free cancellation for a full refund?
    Yes, Orchard Hotel Singapore (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Orchard Hotel Singapore (SG Clean)?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Orchard Hotel Singapore (SG Clean)?
    Yes, there's free self and valet parking.
  • Is there a pool at Orchard Hotel Singapore (SG Clean)?
    Yes, there's an outdoor pool.
  • Are pets allowed at Orchard Hotel Singapore (SG Clean)?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Orchard Hotel Singapore (SG Clean)?
    You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near Orchard Hotel Singapore (SG Clean)?
    Yes, there are 2 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include il Cielo (3-min walk), Brasserie Les Saveurs (4-min walk), and Shinji by Kanesaka (4-min walk).
  • Is there an onsite casino at Orchard Hotel Singapore (SG Clean)?
    No, this hotel doesn't have a casino, but Resort World Sentosa Casino (11-min drive) and Marina Bay Sands Casino (16-min drive) are both nearby.
  • What is there to do at Orchard Hotel Singapore (SG Clean) and nearby?
    Orchard Hotel Singapore (SG Clean) has a nightclub and an outdoor pool, as well as a fitness center and access to a nearby outdoor pool.

Recent reviews

Very good 8.4 From 968 reviews

Exceptional 10.0
The Orchard Hotel staff was lovely and very accommodating with any request. They even surprised my son with a cake on his birthday, which occurred during our stay. We would definitely return!
Tina, ph3 night business trip
Good 6.0
The Hotel floor smelled funny and not very clean (old wing?) The premier club cannot go on the 2nd floor bfast; premier members should be able to choose where to eat either 2nd or 17th.
ph2 night business trip
Exceptional 10.0
Big room and clean. Good service. Celebrated my birthday.
Lolitta, sg1 night family trip
Exceptional 10.0
Overall is good. But breakfast male waitress is not good customer service...
TENG, sg2 night trip with friends
Good 6.0
Very bad queue management. Second time here and both times here they couldn’t manage the check-in. Took one hr to check in. Customer service can’t give a proper reply even when questions were asked. Will never come back again.
sg1 night trip
Very good 8.0
We give 4****
We stayed Premier Family King for 2 adults and 2 kids(3years, 1 year) for 1night (Sat). Check in took about 7-10mins due to long queue. Well maintaining and not so dusty room neither moldy bathroom. Kids loved tent and sofa bed also. But, checkout date, we found a needle on the floor between tv and luggage stand. This is totally unacceptable case especially if you stay with small kids. I have reported to receptionist. We paid $450 not including breakfast. Well, if the price is below the $400, we will give 5***** for our staycation.
sg1 night family trip
Exceptional 10.0
Orchard hotel
It was a good experience. Great hotel fornt desk are look nice, good customer service
thomas, my1 night trip
Exceptional 10.0
Very Pleasant Staycation
Was a short but enjoyable staycation at a hotel which i gotten married in. Nice location with pleasant and well kept facilities.
Yew Kheat, sg1 night family trip
Good 6.0
Spoiling birthday surpirse
It was my husband's birthday and have requested for room to be decorated and a slice of cake for surprise. I have booked a king suite room priced SGD 450. Room couldn't be decorated due to Covid as per claim by hotel. Slice of cake was declined by hotel and they had asked for ID verification. After much negotiation, they agreed to send the slice of cake. During the check in time, there was an email sent to me by hotel saying cake wont be given again!! i have asked the check in counter staff and he says he will send up to the room. again it wasnt sent. the i have ordered in room dining. The food came and then the waiter said - i will bring your cake later. it wasnt a surprise anymore. Not a big deal - but it could have been done nicely. Wasn't a pleasant surprise.
Saraswathi, sg1 night family trip
Good 6.0
My special occasions arrangements were ruined by the Guests Experience Team!
Muhammad, gb1 night family trip

Orchard Hotel Singapore (SG Clean)