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All properties in Playa del Carmen, Quintana Roo, Mexico

D´Margo Hotel

3-star hotel with outdoor pool, near Quinta Avenida

  • Free WiFi

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Calle 10 norte entre 5 av y la playa, Playa del Carmen, 77710, QROO, Mexico
6.4.Good.
  • The art across the buildings was great. Huge canvas that covered over blank or utility…

    Jan 14, 2021

  • service ok...nice location

    Dec 30, 2020

See all 24 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool

Property highlights

Main amenities

  • 23 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Coffee shop/café

For families

  • Cookware, dishware, and utensils
  • Stovetop
  • Full-sized refrigerator/freezer
  • Premium TV channels
  • Television
  • Garden

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Mamitas Beach Club - 8 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Basic Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds

Location

Calle 10 norte entre 5 av y la playa, Playa del Carmen, 77710, QROO, Mexico
  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 2 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Mamitas Beach Club - 8 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
  • Playacar Golf Club - 36 min walk
  • Punta Esmeralda Beach - 40 min walk
  • 3D Museum of Wonders - 2 min walk
  • Calle Corazón - 2 min walk
  • Central Square - 5 min walk

Getting around

  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km

At a glance

Hotel size

  • This hotel has 23 rooms

Arriving/leaving

  • Check-in time 2:00 PM-4:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee shop/café
  • Barbecue grills

Things to do

  • Outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Rainfall showerhead
  • Shower only

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Stovetop
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • Access via exterior corridors

Small print

Also known as

  • d margo Playa del Carmen
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Optional extras

Pets are allowed for an extra charge of MXN 150 per accommodation, per stay

Service animals exempt from fees

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Mandatory fees

Pet deposit: MXN 500 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, D´Margo Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at D´Margo Hotel.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome. There's a charge of MXN 150 per accommodation, per stay, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 4:00 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Catch Rooftop Bar (3-min walk).
  • D´Margo Hotel has an outdoor pool and a picnic area, as well as a garden.
6.4.Good.
  • 6.0.Good

    Convenient, a block from the beach. Very nice if you're looking for simple

    3 night romance trip, Mar 17, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The property seemed unsafe. Very loud music from clubs. No screen in window. Air conditioner didn’t work. Toilet seat too small for toilet. Front desk person was asleep when we arrived. No outlets at all. But that being said, $20 was a very fair price for the night.

    1 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    They want to charge extra for the AC, terrible WiFi, No windows so during the night really noisy

    7 night family trip, Jan 11, 2020

    Verified Expedia guest review

  • 2.0.Poor

    DO NOT BOOK HERE worst place ever, smelly, the manager was not only rude but a liar. I didn't stay a soon as walked in after waiting for 20 min they gave me my key to a room without AC and only had an old rusty fan. I went back immediately to let the manager know that I couldn't stay in that place. She told me that I had to contact Expedia immediately. Thankfully my travel agent found another place for me to stay with my daugther. I called expedia to follow up on the case and the manager had said that I stayed for few hours and left without telling anybody and I took the keys. I was beyond mad for this I told Expedia that I will call the local authorities to report this behavior towards tourist. I asked them to do not advertise them anymore for the tourist safety. I speak language and even that wasn't enough to deal with these people. I hope Expedia doesn't do business with them in the future. Please spend a little more and stay in a different place. Playa del Carmen is a beautiful place and this hotel gives it a bad reputation. I hope this review is helpful for anybody thinking about staying in this place. Note - I didn't get my money back I even gave them 3 dls cash for taxes . Expedia gave me a voucher but to be honest this experience should not have happened in the first place if Expedia doesn't do business with this hotel.

    AC, 2 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    cleaning and household staff reasonably good... last day of my stay my room was not cleaned and there was no toilet paper for over 24 hours nobody bothered very little English spoken difficult to explain if your needs to these.. in Times Gone by I can imagine this was a beautiful property now it is very worn around the edges not up to Snuff

    4 night trip, Nov 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Basic room. Good value.

    Decent, clean basic hotel.

    daniel, 1 night family trip, Nov 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente hotel muy cerca de todo, limpio staff muy atento . Muy recomendable Gracias

    2 night trip, Jul 10, 2019

    Verified Expedia guest review

  • 6.0.Good

    Buena relación calidad precio

    El checkin fue tardado, nos movieron a otro edificio el cual esta en el área de antros y era demasiado ruidoso de noche. El aire acondicionado no servia, tuvieron que repararlo. Si es buena la ubicación, es céntrico y pasos de la playa. Tiene alberca aun que no es bonita. El personal es amable. Por el precio si esta muy bien, pero obvio no esperes lujos.

    Hector Alejandro, 1 night trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Bueno, bonito y barato.

    Increíble atención de Marisol.

    2 night trip, Feb 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Pésima experiencia

    Pésima experiencia, supuse que no sería un hotel increíble por el costo, pero lejos de eso el aseo de la habitación, el trato del personal, se pusieron a lavar un corredor a las 7 am arrastrando una cubeta. No recomiendo este hotel en absoluto. Lo único excelente es su ubicación

    Olga, 3 night trip with friends, Mar 6, 2020

    Verified Hotels.com guest review

See all 24 reviews