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Sternwheeler Hotel and Conference Centre

Photo gallery for Sternwheeler Hotel and Conference Centre

Front of property
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Sternwheeler Hotel and Conference Centre

Sternwheeler Hotel and Conference Centre

3.0 star property
3-star hotel in Whitehorse with restaurant and bar/lounge

7.6/10 Good

44 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Internet access
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is P 7,569
Price available on 02/10/2023
Map
201 Wood Street, Whitehorse, YT, Y1A 2E4

Room options

About this area

What's nearby

  • Heart of Whitehorse

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 11 min drive
  • Free airport shuttle

Restaurants

  • Giorgio's Cuccina - 2 min walk
  • Woodcutter's Blanket - 3 min walk
  • Sakura Sushi - 3 min walk
  • Starbucks - 3 min walk
  • Tokyo Sushi - 3 min walk

About this property

Sternwheeler Hotel and Conference Centre

Sternwheeler Hotel and Conference Centre offers a free airport shuttle at scheduled times. Guests can visit the fitness center for a workout or grab a bite to eat at Steele Street, which serves breakfast, lunch, and dinner. The helpful staff and central location get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free uncovered onsite self parking

Transfers

  • Free airport shuttle from 6:00 AM to midnight

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Conference space (6997 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Steele Street - This restaurant serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 4.20 per stay (rates may vary)
  • WiFi is available in public areas for CAD 4.20 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of approximately CAD 15–20 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 20.00 per stay
  • Pets are allowed for an extra charge of CAD 20 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Conference Centre
Westmark Whitehorse Hotel Conference Center
Sternwheeler Hotel and Conference Centre Hotel
Sternwheeler Hotel and Conference Centre Whitehorse
Sternwheeler Hotel and Conference Centre Hotel Whitehorse

Frequently asked questions

Does Sternwheeler Hotel and Conference Centre offer free cancellation for a full refund?
Yes, Sternwheeler Hotel and Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sternwheeler Hotel and Conference Centre?
As of February 5, 2023, prices found for a 1-night stay for 2 adults at Sternwheeler Hotel and Conference Centre on February 10, 2023 start from P 7,569, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sternwheeler Hotel and Conference Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sternwheeler Hotel and Conference Centre?
Yes, pets are welcome. There's a charge of CAD 20 per accommodation, per night, and there's also a deposit of CAD 20.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Sternwheeler Hotel and Conference Centre?
Yes, there's free self parking.
Is airport shuttle service offered by Sternwheeler Hotel and Conference Centre?
Yes, a free airport shuttle is available from 6:00 AM to midnight at scheduled times.
What are the check-in and check-out times at Sternwheeler Hotel and Conference Centre?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Sternwheeler Hotel and Conference Centre and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Sternwheeler Hotel and Conference Centre also has a fitness center.
Are there restaurants at or near Sternwheeler Hotel and Conference Centre?
Yes, there's an onsite restaurant, Steele Street. Nearby restaurants include Tokyo Sushi (3-min walk), Asahiya Japanese Restaurant (3-min walk), and Miner's Daughter (3-min walk).
What's the area around Sternwheeler Hotel and Conference Centre like?
Sternwheeler Hotel and Conference Centre is in the heart of Whitehorse, a short 2-minute walk from MacBride Museum of Yukon History and 3 minutes' walk from North End Gallery. Travelers say the area is very quiet, and great for skiing.

Reviews

7.6

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.1/10

Amenities

7.4/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

10/10 Exceptional

debra, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Always a great visit to Whitehorse
With the upgrades this hotel has had it has become a very good option if you are travelling to Whitehorse. It’s walking distance to restaurants, coffee shops, shopping, trails along the river. Short drive to mountain hiking also.
John, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Helpful staff, clean and easy, near good dining and shopping options.
ELISABETH, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Ryan, 1-night trip
Verified Expedia guest review

8/10 Very Good

randy, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

I had toothpaste clumps and used razor in bathtub in morning. Burt my hand on coffee because there must have been water in before i put more in and it overflowed. Restaurant was closed. Nice historic buildings around.
jerilynn, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Kathy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lisa, 1-night trip
Verified Travelocity guest review

4/10 Fair

Definitely not worth the amount of money room cost. Room was clean enough but AC was not on so room was hot. Hallway was run down and dirty looking.
Lori, 1-night family trip
Verified Hotels.com guest review