Starhotels Excelsior

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Overview of Starhotels Excelsior

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Starhotels Excelsior

4.5 star property
Luxury hotel in Historic Center with restaurant and bar/lounge

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Viale Pietro Pietramellara 51, Bologna, BO, 40121
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Historic Center
  • Land Rover Arena - 5 min drive
  • University of Bologna - 7 min drive
  • Piazza Maggiore - 10 min drive
  • Sant'Orsola Malpighi Hospital - 10 min drive
  • BolognaFiere - 40 min drive
  • Unipol Arena - 18 min drive
  • Ducati Museum - 19 min drive

Getting around

  • Bologna Airport (BLQ) - 18 min drive
  • Bologna (IBT-Bologna Central Rail Station) - 1 min walk
  • Bologna Central Station - 1 min walk
  • Bologna Mazzini Station - 4 min drive

About this property

Starhotels Excelsior

4.5-star luxury hotel in the heart of Historic Center
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Starhotels Excelsior. Be sure to enjoy a meal at Avorio, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A 24-hour front desk, meeting rooms, and multilingual staff
  • A porter/bellhop, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews say great things about the first-rate property condition and walkable location
Room features
All guestrooms at Starhotels Excelsior boast perks such as pillow menus and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the comfortable, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • TVs with premium channels
  • Childcare services, daily housekeeping, and desks

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 193 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 2:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • A tax is imposed by the city and will be collected at the property. The tax ranges from EUR 1.5 to EUR 5 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply from the 6th consecutive night of stay. Guests exempted from this tax include residents of Bologna and children under 14 years of age. Please note that further exemptions may apply.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets stay free (dogs and cats only, 1 per room)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 35 per day)
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • Italian

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Avorio - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 20 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 35 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property requires identification for all guests at check-in, regardless of age.

Also known as

Starhotels Excelsior
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel Bologna

Frequently asked questions

Does Starhotels Excelsior offer free cancellation for a full refund?
Yes, Starhotels Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Starhotels Excelsior?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Starhotels Excelsior?
Yes, cats and dogs stay free, with a limit of 1 per room.
Is parking offered on site at Starhotels Excelsior?
Yes. Self parking costs EUR 35 per day. Parking spots may be limited.
What are the check-in and check-out times at Starhotels Excelsior?
You can check in from 2:00 PM - 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Starhotels Excelsior and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Starhotels Excelsior?
Yes, there's an onsite restaurant, Avorio. Nearby restaurants include Il Veliero (4-min walk), Il Panino (5-min walk), and Ein Prosit (6-min walk).
What's the area around Starhotels Excelsior like?
Starhotels Excelsior is a short 1-minute walk from Bologna (IBT-Bologna Central Rail Station) and 14 minutes' walk from Land Rover Arena. The local area is good for families and and our guests say it is very walkable.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

ANDREI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

patrick, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice but some service/maintenance issues
Nice hotel but had some maintenance issues. Also when we checked in there was no shampoo or soap. The light bulbs refused to turn off. All was solved but took a number of iterations that could be avoided.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nataliya, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Illy coffee machine provided in room but only 1 coffee pod and 1 decaf pod for our entire stay of 3 nights for 3 people. There were two mineral water bottles on the table but we did not use as we were not sure if we would be charged unlike the free wine mentioned in our reservation that had a complimentary label. No way to compost any paper that we could see so low on the eco front too. It is a very nice hotel but can work to do better on the customer experience issues on these fronts. Beds were very comfy and they provided an extra pillow promptly when asked which is much appreciated
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Easy for late checkin.
Good location. We did a very late checkin, for early morning train. All very easy. We couldn’t work out how to turn the bed side lights off (they kept coming back on), but it was only one night and we didn’t ask. Breakfast selection was good. Really nice staff. Very close to train station.
Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandra, 1-night family trip
Verified Hotels.com guest review