Hilton Crystal City at Washington Reagan National Airport

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Overview of Hilton Crystal City at Washington Reagan National Airport

Hilton Crystal City at Washington Reagan National Airport

3.5 star property
Family-friendly hotel with restaurant, near Fashion Center at Pentagon City

8.0/10 Very Good

974 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is P7,344
Price available on 10/06/2022
Map
2399 Richmond Hwy, Arlington, VA, 22202
Main amenities
  • 393 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Crystal City
  • Fashion Center at Pentagon City - 21 min walk
  • Birchmere - 31 min walk
  • Pentagon - 36 min walk
  • Arlington National Cemetery - 44 min walk
  • Tomb of the Unknown Soldier - 4 min drive
  • United States Holocaust Memorial Museum - 3 min drive
  • National Museum of African American History and Culture - 9 min drive
  • Jefferson Memorial - 5 min drive
  • Smithsonian Castle - 5 min drive
  • L'Enfant Plaza - 4 min drive

Getting around

  • Ronald Reagan Washington National Airport (DCA) - 3 min drive
  • Fort Meade, MD (FME-Tipton) - 34 min drive
  • College Park, MD (CGS) - 35 min drive
  • Washington Dulles Intl. Airport (IAD) - 36 min drive
  • Gaithersburg, MD (GAI-Montgomery County Airpark) - 38 min drive
  • Baltimore Washington Intl. Airport (BWI) - 45 min drive
  • Manassas, VA (MNZ-Manassas Regional) - 48 min drive
  • Alexandria Station - 6 min drive
  • Washington Union Station - 16 min drive
  • New Carrollton Station - 19 min drive
  • Crystal City Station - 9 min walk
  • National Airport Station - 19 min walk
  • Pentagon City Station - 20 min walk
  • Free airport shuttle

About this property

Hilton Crystal City at Washington Reagan National Airport

Hilton Crystal City at Washington Reagan National Airport is just 1.2 mi (2 km) from the airport and offers a free shuttle (available on request). Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Relish, which serves American cuisine. A bar/lounge and a snack bar/deli are other highlights, and rooms offer refrigerators and room service. Fellow travelers like the airport proximity and location. The property is just a short walk to public transportation: Crystal City Station is 9 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (USD 40.00 per night; includes in/out privileges)
  • Onsite extended parking (USD 40.0 per night)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Free airport shuttle from 5:00 AM to midnight

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Grocery/convenience store

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (25000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • 32-inch TV
  • Premium cable/satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Relish - This restaurant specializes in American cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 15 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.00 per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs USD 40.00 per night with in/out privileges
  • Extended parking costs USD 40.0 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Crystal Hilton
Hilton Crystal
Hilton Crystal City National Airport
Hilton Crystal Hotel National City Airport
Hilton Crystal City National Airport Hotel
Hilton Crystal Hotel
Hilton Crystal City Washington Reagan National Airport Hotel
Hilton Crystal City Washington Hotel
Hilton Crystal City Washington Reagan National Airport
Hilton Crystal City Washington
Hilton Crystal City at National Airport
Hilton Crystal City at Washington Reagan National Airport Hotel

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.6/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Good

Stay at the nearby Hilton Garden Inn or Hampton
Phone didn’t work. Told front desk. Maintenance man said when maid cleaned, they must not have put the phone in the cradle properly so it didn’t charge. So he puts it down and then leaves. Still not working when I checked out in the morning. Shower didn’t drain. Water was above my ankles and that was for a fairly quick shower. Bathroom was very small. Rooms not soundproof like they claim. When I went downstairs to tell them about phone, I could hear people snoring as I walked by their room. Coming back, closest room to elevator there was a very loud fight and as I was just passing the door, a woman pushed a man out the door and then slammed the door shut. He’s still arguing with her as he walked away. The rest of the night, I could hear doors slamming shut and people talking in the hall. Except for the waiter at the restaurant, who was awesome, the staff was either slightly above average or clearly didn’t want to be there. I stayed at the Hampton Inn across the street for the rest of my trip and would eat breakfast next door at the Hilton Garden Inn. The staff was far superior at both places.
Cathy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very disappointed
The condition the hotel was in was pretty bad. Things were broken or sort of rigged. The water made the loudest noises through the pipes and pressure would fluctuate severely in the shower. There were two conferences at the hotel but only 2 people working in the breakfast area and they were clearly overworked. It was my first time staying here and will for sure not be coming back.
4-night business trip
Verified Hotels.com guest review

6/10 Good

Check-in was a bit of a struggle,
Stephanie, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

shower was difficult to get working properly, either too hot or too cold. when it was right there was a loud noise in the wall. we heard this noise from other rooms in the morning, too.
Erika, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Choose somewhere else
Not clean, room amenities (executive lounge) were not available. Staff at front desk acted aggravated to be working. Service at Starbucks within the lobby so slow it felt like we were in reverse. Bathrooms by the conference halls (where we spent the majority of our time during the day) was without soap and TP more often than not. Overall, not up to the standards one would anticipate with a Hilton property.
candice, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Go somewhere else
Was double charged and no one will return my phone call for a refund so I guess I'll let the bank handle it. Parking was terrible for $40 a day. 2 working elevators for a busy hotel was very time consuming. Rooms were outdated. Bed was comfortable though. Our conference is moving from this hotel next year and I couldn't be happier.
Charles, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

The bathroom was a mess, toilet was not flushed properly and hair in tub and sink.
Ray, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Neftali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Our stay was great everyone was pleasant and professional.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Friendly staff svd very clean property. One thing i didnt see in my room was USB charging units. Every hotel i stay, they have that. Not sure why this hotel didn't have that. Everthing else was great! Thank you!
Fitwi, 1-night trip
Verified Expedia guest review