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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior
Outdoor pool, free cabanas, pool umbrellas
Down comforters, blackout drapes, cribs/infant beds, free WiFi
Down comforters, blackout drapes, cribs/infant beds, free WiFi
Down comforters, blackout drapes, cribs/infant beds, free WiFi

Overview of DoubleTree by Hilton Hotel & Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property
4-star aparthotel in Uptown with outdoor pool and bar/lounge

7.0/10 Good

1,107 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
5353 Westheimer Rd, Houston, TX, 77056

Room options

About this area

What's nearby

  • In Uptown
  • Westheimer Rd - 1 min drive
  • Rice University - 13 min drive
  • MD Anderson Cancer Center - 20 min drive
  • Houston Zoo - 19 min drive
  • NRG Park - 16 min drive
  • Toyota Center - 21 min drive
  • George R. Brown Convention Center - 19 min drive
  • NRG Stadium - 19 min drive
  • Minute Maid Park - 23 min drive
  • University of Houston - 24 min drive

Getting around

  • Houston, TX (EFD-Ellington Field) - 31 min drive
  • Houston William Hobby Airport (HOU) - 33 min drive
  • George Bush Intercontinental Airport (IAH) - 40 min drive
  • Houston Station - 22 min drive
  • Free area shuttle

Restaurants

  • Truluck's - 3 min walk
  • The Burger Palace - 4 min walk
  • Sage 400 Japanese Cuisine - 4 min walk
  • Tango & Malbec - 4 min walk
  • Ruth Chris Steak House - 5 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria puts you within a 15-minute drive of Rice University. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a 24-hour fitness center, a snack bar/deli, and a terrace. Fellow travelers say good things about the location and nearby shopping.

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 50 lbs per pet)*
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Free pool cabanas

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 30.00 per night; includes in/out privileges)
  • Covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 miles
  • Car not required

Family friendly

  • Cribs (infant beds): USD 10.0 per night
  • Children stay free (see details)

Food and drink

  • Refrigerator
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: USD 19.95 for adults and USD 12.95 for children
  • 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: USD 10.00 per night

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 60-inch Smart TV with satellite service
  • Pay movies
  • TV in a common area

Outdoor areas

  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference space (9202 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 75 per pet per day
  • Up to 50 lbs per pet

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Housekeeping (on request)
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • 24-hour front desk
  • Banquet hall
  • Wedding services
  • ATM/banking services

Location highlights

  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 476 rooms
  • 26 floors
  • 1 building
  • Built in 1980
  • Traditional architecture

Fees & policies

Refundable deposits

  • Deposit: USD 50 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 19.95 for adults and USD 12.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per day

Parking

  • Self parking costs USD 30.00 per night with in/out privileges
  • Covered valet parking costs USD 38 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>Onsite parties or group events are strictly prohibited. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

Frequently asked questions

Does DoubleTree by Hilton Hotel & Suites Houston by the Galleria offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel & Suites Houston by the Galleria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
As of February 3, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel & Suites Houston by the Galleria on February 26, 2023 start from P 7,738, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, there's an outdoor pool.
Are pets allowed at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes. Self parking costs USD 30.00 per night. Valet parking costs USD 38 per night.
What are the check-in and check-out times at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
You can check in from 4 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel & Suites Houston by the Galleria and nearby?
DoubleTree by Hilton Hotel & Suites Houston by the Galleria has an outdoor pool and a 24-hour fitness center, as well as a picnic area and a garden.
Are there restaurants at or near DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes. Nearby restaurants include The Burger Palace (4-min walk), Sage 400 Japanese Cuisine (4-min walk), and Tango & Malbec (4-min walk).
What's the area around DoubleTree by Hilton Hotel & Suites Houston by the Galleria like?
DoubleTree by Hilton Hotel & Suites Houston by the Galleria is in Uptown, a short 1-minute walk from Westheimer Rd and 12 minutes' walk from Richmond Avenue. Travelers say this aparthotel is in a good location.

Reviews

7.0

Good

7.6/10

Cleanliness

7.5/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

Larry, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty, smelly, and very old/dated
Booked this hotel because I really wanted to stay in a nice hotel for NYE. Saw that this was a 4 star hotel with nice pictures. I walked in and instantly felt like I had been scammed. The floors are dirty and the entire hotel smells like marijuana. The rooms and bathrooms are very dated and our furniture had stains on it. The hotel staff were very polite but if you are looking for a 4 star hotel experience you should not stay here. This was unfortunately a motel experience. This same weekend I stayed in a different hotel with a better experience. That being said, avoid this hotel and just stay somewhere else in the galleria area. Not a 4 star hotel anymore.
Theresa, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Disappointing stay
The young man in Valet was the shinning star of our visit. I wish I had caught his name he was the only polite person we came in contact with during our stay. Our room was clean but missing a tv remote and hairdryer. When we contacted the front desk they were short and we never received either item. When I brought it to the desk clerks attention at check out she dismissed me. When we went to get my daughter truck from valet they had not charged it to my room correctly and acted as if we had done something wrong. I understand they had a large event with the Ole Miss band and Cheer teams at the same time but no reason to be rude or dismissive to us I did not expect to hear dogs barking during my stay. It didn’t last long but none the less was surprised. I will not return
Kim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury at its Best..
Hands down 5 stars. What you see is what you get. So beautiful and comfortable. I'm not one to cook on a vacation but i felt so at home till i just had to cook. This home have everything you would want and need. All you have to do is go get the groceries...Im not a Air B N B type of person but after this stay thats all I'll be interested in when vacationing...
Dionne, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mary, 1-night trip
Verified Hotels.com guest review

6/10 Good

Costly, Odor and Filth
$30 to park on property is absurd, should be included in hotel fees. Room was musty odor, filth in bed and bathroom on 25th floor. Will not be guest again. My wife was disgusted.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Judith, 4-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is getting a little old. Still a great location.
armando, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review