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All properties in Kelowna, British Columbia, Canada
1 room, 2 adults

Sandman Hotel & Suites Kelowna

3-star3 stars
2130 Harvey Ave, Kelowna, BC, V1Y 6G8, Canada

3-star hotel in Kelowna with 2 restaurants and indoor pool
  • Free WiFi and free parking
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Restrictions related to your trip

British Columbia may have travel restrictions in place due to COVID-19. 

  • The beds super firm Cigarette smell was so strong in the hallways we could smell it in…Feb 20, 2021
  • I expected a lil more pizazz. Its a decent room. Clean amenities are a bit dated. A small…Feb 19, 2021

Sandman Hotel & Suites Kelowna

from P3,533
  • Executive Room, 1 King Bed, Tower
  • Executive Suite, 1 King Bed, Tower
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed

What’s around Sandman Hotel & Suites Kelowna

Landmarks

  • In Dilworth Mountain Estates
  • Columbia Mountains - 1 min walk
  • Orchard Park Mall - 6 min walk
  • Mission Creek Regional Park - 15 min walk
  • Capri Mall - 31 min walk
  • Mission Creek Golf Club - 41 min walk
  • Kelowna General Hospital - 2.7 mi / 4.4 km
  • Prospera Place - 2.9 mi / 4.6 km

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive
  • Penticton, BC (YYF-Penticton Regional) - 65 min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • British Columbia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Personal motorized watercraft on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sandman Hotel & Suites Kelowna’s small print

Also known as

  • Hotel Sandman Kelowna
  • Sandman Hotel & Suites Kelowna Kelowna
  • Sandman Hotel & Suites Kelowna Hotel Kelowna
  • Kelowna Sandman
  • Kelowna Sandman Hotel
  • Sandman Hotel Kelowna
  • Sandman Kelowna
  • Sandman Kelowna Hotel
  • Sandman Hotel & Suites Kelowna Okanagan Valley
  • Sandman & Suites Kelowna
  • Sandman Hotel & Suites Kelowna Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Optional extras

Breakfast costs between CAD 10 and CAD 25 per person (approximately)

Pets are allowed for an extra charge of CAD 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sandman Hotel & Suites Kelowna

  • Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?
    Yes, Sandman Hotel & Suites Kelowna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sandman Hotel & Suites Kelowna?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sandman Hotel & Suites Kelowna?
    Yes, there's free self parking.
  • Is there a pool at Sandman Hotel & Suites Kelowna?
    Yes, there's an indoor pool.
  • Are pets allowed at Sandman Hotel & Suites Kelowna?
    Yes, pets are welcome. There's a charge of CAD 15 per pet, per night.
  • What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-out is available.
  • Are there restaurants at or near Sandman Hotel & Suites Kelowna?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Wendy's (4-min walk), Wood Fire Bakery (6-min walk), and The Keg (6-min walk).
  • Is there an onsite casino at Sandman Hotel & Suites Kelowna?
    No, this hotel doesn't have a casino, but Lake City Casino (8-min drive) is nearby.
  • What is there to do at Sandman Hotel & Suites Kelowna and nearby?
    Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Sandman Hotel & Suites Kelowna also has a fitness center.

Recent reviews

Good 7.0 From 1,111 reviews

Exceptional 10.0
Preferred place to stay
My stay was good, I prefer to always stay in the tower at the sandman. The only issue I had was the couch had “white” stains all over, so a touch more care in cleaning would of been great.
Danielle, ca2 night trip
Poor 2.0
The front end employees were rude. They didn’t let us know we could upgrade to a bigger suite, or tell us the price. We had broken shower curtains, the handle in the bathtub was loose. One light didn’t even work.
ca1 night family trip
Good 6.0
Good value hotel.
Hotel room was spacious and nice. Issues i had were glasses didn't look clean, the hvac unit in the bedroom turned on and off alot and even when shutoff kept running. The thermostat in tge bedroom had a non working display. The bathroom shower curtain was pretty torn at the top. Not a major issue just unsightly. All hand santizers were empty for a whole day so had to carry my own in and out of the building. Parking lot seemed to have unsavory characters always passing through. One night while parking, looked like someone was trying to enter a vehicle. Obviously high on drugs as he didn't care that i was there at first.
Anthony, ca2 night business trip
Fair 4.0
Room awful
The room was not clean,when my husband sat down on the desk chair the leg roller fell off.The dressers where broken as well.
Ruby Ann, ca2 night trip
Fair 4.0
Poor visit to the sandman
They put us in a dirty room with a flooded bathroom. After advising them our bathroom was flooded they showed no care or worry to fix the issue. We were told to wait in our flooded room while they sorted it out. It took them an hour to put us in a new room. Which was a downgrade and offered no reimbursement or compensation. The staff showed no compassion towards us the entire stay. Quite rude, cold with terrible people skills. Rooms were not taken care of. I would not come here again or any Sandman from now on. Don’t waste your time in this hotel.
Ryan, ca1 night trip
Poor 2.0
Unacceptable
It was absolutely awful. I have stayed at this hotel before. And upon check in I had to pay a deposit which is fine. Gave the receptionist my pre paud visa the one i booked the hotel with. Was yold thats not acceptable went to oay the 250.00 deposit with cash again was told thats not acceptable either. I need a credit card which i do not have and pay for everything with cash that i do. So here i am drunk turned away after paying for the room on hotels.com with now know where to stay. Worst experience with Sandman hotel
Chris, ca1 night trip
Good 6.0
The pool and hot tub were definitely the highlight of the stay. The bed was also very comfortable as well.
ca3 night romance trip
Very good 8.0
I felt safe during the check in process. There was enough room for social distancing. The housekeeping staff phoned to see if there was anything that I needed. I ordered room service from Denny's. The person delivered my meal with mask and gloves on. He set the meal down by the door and stepped back. I was able to add the room service fee to my credit card at check out.
Heather, ca1 night trip
Good 6.0
We were in the older part of the motel...could use an update but no complaints. It was clean & the bed was comfortable. Staff were friendly
Laraine, ca1 night trip with friends
Very good 8.0
Ask for a tower room
We were originally placed in a room in the main, older, building. Admittedly, the condition of the room was not great - the furniture was aged, the walls had finger print marks on them (I assume kids), and it had a lingering tobacco odor. However, when we brought this to the attention of the concierge, we were upgraded to a room in the newer tower. The room in the newer tower was in great condition - newer furniture, clean, and quite. Recommended for short stays.
ca1 night trip

Sandman Hotel & Suites Kelowna