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1 room, 2 adults

Park Lane Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
36 Central Park S, New York, NY, 10019, United States of America

4-star hotel with restaurant, near Central Park
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New York may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • A comfortable hotel with excellent service and great service. Feb 9, 2020
  • Carpets are old, stained. Toilet also old, had to flush 3 times to get the paper to go…Feb 18, 2021

Park Lane Hotel

from P4,373
  • Executive, One Queen Bed, City View
  • Executive Studio Suite, 1 King Bed, Park View
  • Executive Double Room, City View
  • Executive Room, 2 Double Beds, Park View
  • Executive Room, 1 King Bed, Park View
  • Executive Room, 1 King Bed, City View
  • Premier Room, 1 Queen Bed, City View
  • Premier Partial Park View Queen
  • Exec City View Dbl Mobility/Hearing/ROLL IN Shower
  • Exec Park View Jr Suite Mobility/Hearing with TUB
  • Premier Double Room, City View

What’s around Park Lane Hotel

Landmarks

  • In Midtown
  • Central Park - 1 min walk
  • 5th Avenue - 1 min walk
  • Carnegie Hall - 7 min walk
  • Columbus Circle - 8 min walk
  • Museum of Modern Art - 9 min walk
  • Radio City Music Hall - 9 min walk
  • St. Patrick's Cathedral - 11 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 40 min drive
  • Liberty Intl. Airport (EWR) - 36 min drive
  • LaGuardia Airport (LGA) - 26 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Caldwell, NJ (CDW-Essex County) - 26 min drive
  • Grand Central - 42 St. Station - 23 min walk
  • New York W 32nd St. Station - 4 min drive
  • New York 23rd St. Station - 5 min drive
  • 57 St. Station - 3 min walk
  • 5 Av.-53 St. Station - 6 min walk
  • 5 Av.- 60 St. Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 631 rooms
  • This hotel is arranged over 46 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • New York may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • 2 per room (up to 55 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms (6-device limit)

Transport

Parking

  • Onsite valet parking (USD 65.00 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Year Built - 1971
  • Elevator
  • ATM/banking
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Braille signage
  • Visual fire alarm
Languages Spoken
  • Arabic
  • Chinese
  • English
  • German
  • Hindi
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free international calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Park Lane Hotel’s small print

Also known as

  • Hotel Lane
  • Park Lane
  • Park Lane Hotel Hotel
  • Park Lane Hotel New York
  • Park Lane Hotel Hotel New York
  • Hotel Park Lane
  • Lane Hotel
  • Lane Park Hotel
  • Park Lane Hotel
  • Helmsley Park Hotel
  • The Helmsley Park Lane Hotel New York City
  • Park Lane Hotel New York
  • Park Lane New York

Policies

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 75 per night

  • Resort fee: USD 40.15 per accommodation, per night

Resort fee inclusions:

  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs USD 65.00 per day

Buffet breakfast is offered for an extra charge of USD 45 for adults and USD 45 for children (approximately)

Pets are allowed for an extra charge of USD 250 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Lane Hotel

  • Does Park Lane Hotel offer free cancellation for a full refund?
    Yes, Park Lane Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Park Lane Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Park Lane Hotel?
    Yes. Valet parking costs USD 65.00 per day.
  • Are pets allowed at Park Lane Hotel?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of USD 250 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Park Lane Hotel?
    You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Park Lane Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Harry Cipriani (3-min walk), Bottega del Vino (3-min walk), and Wayfarer (4-min walk).
  • Is there an onsite casino at Park Lane Hotel?
    No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
  • What is there to do at Park Lane Hotel and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Park Lane Hotel also has a fitness center.

Recent reviews

Good 7.8 From 2,535 reviews

Very good 8.0
Great overall hotel
Park Lane hotel has a great location on central park but is far from all the other must sees unless you are wanting to commute by subway. I had a executive parkview room and it was absolutely amazing. The room was clean and spacious but the mattresses were ready to be discarded and not to comfortable. The bathroom was not what I would expect for the hotel but it was clean. The staff was attentive but seemed a bit lethargic when I had a medical emergency and did not feel I had their support or durng this moment. The hotel manager was very attetive and concerned after I returned to hotel. I would consider staying at the hotel again.
James, us2 night family trip
Poor 2.0
Motel 6 in Central Park
Run down Hotel, no service at all. It looks like you are staying in a cheap Motel. Everything is old and falling apart.
Arnaldo, us5 night business trip
Very good 8.0
Stay at Park Lane Hotel
Great stay. Room view overlooking Central Park.
Jennifer, us2 night family trip
Fair 4.0
Not happy stay
Melvin, us2 night trip
Exceptional 10.0
Great location! was able to upgrade to a room with park views which were extraordinary.
us2 night trip
Good 6.0
Only what you pay for. Absolutely nothing else.
Hotel was fine and comfortable, if a little dated. Disappointed there's no in-room fridge or tea/coffee facilities. I arrived solo with a lot of luggage. Staff were completely unhelpful - would not assist getting my luggage to my room or storing it while I returned the rental car (parked in a taxi zone risking a fine, as no drop-off area exists). Reluctantly let me leave it unattended in the lobby. The same occurred on check-out. No facility to leave luggage between check-out and me departing New York, other than paying to extend the room.
au2 night business trip
Fair 4.0
The place has a cheap, shabby, run down feel. Like someplace. You expect a 4 star hotel to have bellmen to help with your bags. Park Lane does not, which sucks if you have an injury or disability. As for the room - the place is supposedly non-smoking (at least my room was), yet there were cigarette burns all over. "City View" rooms should be renamed "Alley View". The furniture was cheap and tacky looking, like someone got an idea of "rich people" furniture from a 1920s movie and then bought the cheapest, light weight stuff they could find that looked kind of like that. Everything, from the door to the carpet to the furniture looked worn. The wait at check in for the "valet parking" was slightly over a half hour. On check out they don't bring your car around or even have it ready at the garage; you have to lug your bags around the block to the garage and wait in the cold for them to bring it up. The restaurant and bar was closed. According to the front desk it was due to COVID. The kitchen was also closed, again supposedly due to COVID, so I couldn't order room service. Despite COVID there were plenty of restaurants and food trucks in the area that were open, so it wasn't a huge problem, just a nuisance. In general the place has a sad feel to it, like a hotel that's seen better days and is now one stop from hosting homeless people for the City. The only redeeming quality it had was price.
David, us1 night business trip
Fair 4.0
Frustration
Because of renovation was impossible to sleep after 9am. I changed to other room but helped a little. The first room the carpet was stained, have no mini fridge. The other room was better but when I try to take shower on the second day of my stay: no water in the bathroom! Out of 4 days, I can not save one nice day. If someone asked me I will never indicate this hotel. Every time that I try to reach by phone the concierge, front desk or personal help I have to leave a message because only one person was doing all those jobs.
Sara, us3 night trip
Good 6.0
Not clean
It was very dirty in bath room. I found hairs and even a small plastic bag in the bath tub. It seems that no one cleans up the basin and a tub. It was so disappointed. More, the tables were not clean. I had to wipe again with my wet tissues. I am not sure that I will come back again.
us1 night trip with friends
Poor 2.0
The sink & bathtub water did not drain.It was a pair of old socks left from a previous guest
Joe, us1 night business trip

Park Lane Hotel