8/10 Very Good
January 29, 2023
Sevice
There was guest that were not staying at the hotel that jumped over the gate with his bike into the pool while me and my family was relating in the pool. The guest jumped over the gated pool fence and jumped into the hot tub and pool. We had to call to the front desk for assistant. Recommend having security for safety purpose in the future. During out stay it was a cold night/day. The heater wasnt working and it was address and we were inform of the issue of the heater in some rooms. The gentleman was able to provide additional blankets for us to keep us warm. The bathroom tub was dripping water the whole night. It was bothersome. The bed was uncomfortable and sleepable.
Mai
Mai, 1-night family trip
Verified Hotels.com guest review