Hilton Nairobi

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Pool
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Pool
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Overview of Hilton Nairobi

Hilton Nairobi

4.0 star property
4-star hotel in Nairobi Central Business District with 5 restaurants and spa

7.4/10 Good

441 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Airport transfer
The price is P 5,722
Price available on 10/11/22
Map
Mama Ngina Street, Po Box 30624, Nairobi, 00100
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Nairobi Central Business District
  • Nairobi National Park - 25 min drive
  • Thika Road Mall - 37 min drive

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 31 min drive
  • Syokimau Station - 29 min drive
  • Syokimau SGR Railway Station - 30 min drive
  • Nairobi Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Teriyaki - 2 min walk
  • Cafe Deli - 3 min walk
  • Java House - 3 min walk
  • Java House Mama Ngina - 3 min walk
  • Reinsurance Plaza - 4 min walk

About this property

Hilton Nairobi

4-star hotel in the heart of Nairobi Central Business District
You can look forward to a roundtrip airport shuttle, a poolside bar, and a free daily manager's reception at Hilton Nairobi. Indulge in a massage, a body scrub, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants. Aerobics classes are offered at the health club; the property also has shopping on site, a coffee shop/cafe, and a hair salon. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), luggage storage, and barbecue grills
  • Tour/ticket assistance, a banquet hall, and a porter/bellhop
  • Guest reviews give top marks for the breakfast
Room features
All guestrooms at Hilton Nairobi include comforts such as 24-hour room service and laptop-compatible safes, in addition to amenities like air conditioning and safes.
More amenities include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Dutch, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 287 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1969
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • Dutch
  • English
  • German

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is open daily.

Dining

Travellers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Sale E Pepe Restaurant - This restaurant serves dinner only.
Pool Garden Restaurant - This restaurant serves lunch only.
Cafe American - This café serves breakfast, lunch, and dinner.
Jockey Pub - This pub serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for KES 20 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for KES 20 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for KES 12 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of KES 2800 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KES 2500 per person (roundtrip)

Children & extra beds

  • Rollaway beds are available for KES 4000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Nairobi
Hilton Nairobi
Nairobi Hilton
Hilton International Nairobi
Hilton Nairobi Hotel Nairobi
Nairobi Hilton International
Hilton Nairobi Hotel
Hilton Nairobi Hotel
Hilton Nairobi Nairobi
Hilton Nairobi Hotel Nairobi

Frequently asked questions

Does Hilton Nairobi offer free cancellation for a full refund?
Yes, Hilton Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Nairobi?
As of October 5, 2022, prices found for a 1-night stay for 2 adults at Hilton Nairobi on October 11, 2022 start from P 5,722, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Nairobi?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Nairobi?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Nairobi?
Yes, pets stay free.
Is parking offered on site at Hilton Nairobi?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hilton Nairobi?
Yes, an airport shuttle is available. The charge is KES 2500 per person roundtrip.
What are the check-in and check-out times at Hilton Nairobi?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Nairobi and nearby?
Onsite recreation at Hilton Nairobi includes aerobics. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hilton Nairobi also has 2 bars and a sauna, as well as a steam room.
Are there restaurants at or near Hilton Nairobi?
Yes, there are 5 onsite restaurants. Nearby restaurants include Java House (3-min walk), Java House Mama Ngina (3-min walk), and Reinsurance Plaza (4-min walk).
What's the area around Hilton Nairobi like?
Hilton Nairobi is in Nairobi Central Business District, a short 8-minute walk from Kenyatta International Convention Centre and 11 minutes' walk from City Market.

Overall score and ratings

7.4

Good

7.7/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

6.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Great customer service! They have such a lovely staff.
Oluwatoyin, 1-night trip
Verified Expedia guest review

4/10 Fair

The location is ideal, but the hotel is really old. Requires substantial renovations.
Muhammed, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Aicha, 6-night trip
Verified Expedia guest review

8/10 Very Good

It was a good location it was not that far from Airport it was downtown where located near the store .I like the location,
philip john, 5-night trip
Verified Expedia guest review

8/10 Very Good

FSL market expansion in kenya
The trip was good, held a conference in the hotel, its was very adequate and well supported by Hellen and team
VINCENT, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

That stay was wonderful. However our stay at Sawan hotel in Bungoma was never paid for by you & I paid you for it. I had to send them $260 today for a stay I paid you for. Kay Zimmerman
Kay, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Safe, Clean, Spacious Rooms, Helpful Staff
Very safe. Central location downtown. I enjoyed staying here. Clean. Helpful and friendly staff. Spacious rooms. Great service.
Summer, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Angeline, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sapna J, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hassan, 2-night business trip
Verified Hotels.com guest review