Zermatt Hotel

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Overview of Zermatt Hotel

Zermatt Hotel

3.0 star property
3-star hotel in Gramado

9.0/10 Superb

26 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
Map
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000
Main amenities
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Garden
  • Self-serve laundry
  • Luggage storage
  • Playground
For families
  • Children stay free
  • Playground on site
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Gramado Centro

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 99 min drive

About this property

Zermatt Hotel

3-star hotel in the heart of Gramado Centro
A free breakfast buffet, a garden, and a playground are just a few of the amenities provided at Zermatt Hotel. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An elevator, smoke-free premises, and luggage storage
  • A 24-hour front desk
Room features
All guestrooms at Zermatt Hotel have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • Heating, daily housekeeping, and phones

Languages

Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Playground

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden

Accessibility

  • Elevator

Languages

  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 27-inch LCD TV

Home comfort

  • Heating

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: BRL 2.55 per accommodation, per night

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado

Frequently asked questions

Does Zermatt Hotel offer free cancellation for a full refund?
Yes, Zermatt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Zermatt Hotel?
As of September 25, 2022, prices found for a 1-night stay for 2 adults at Zermatt Hotel on September 29, 2022 start from P 1,975, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Zermatt Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zermatt Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Zermatt Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Zermatt Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Zermatt Hotel and nearby?
Zermatt Hotel has a garden.
Are there restaurants at or near Zermatt Hotel?
Yes. Nearby restaurants include Mestre Cuca (8-min walk), Galeto Itália (9-min walk), and St. Gallen (10-min walk).
What's the area around Zermatt Hotel like?
Zermatt Hotel is a short 14-minute walk from Mini Mundo and 16 minutes' walk from Black Lake Park.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.6/10

Staff & service

10.0/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very Good

Ótimo custo beneficio
Hotel simples mas bem agradável! Staff maravilhoso (todos sempre muito solícitos e simpáticos). Café da manhã farto! Limpeza boa, quarto grande e confortável. Um pouco distante do centro para ir a pé mas como estava de carro não senti esse problema. Recomendo e me hospedaria novamente!
Danielle, 4-night trip
Verified Hotels.com guest review

6/10 Good

A cidade é linda!!!
A Localização, os funcionários e o café nota 10, pena que me colocaram no pior quarto do hotel, cama ruim, mobilia velha, chuveiro horrivel, ja fiquei em muitos hoteis simples, mas esse quarto se superou, fui induzida pelas avaliações, quebrei a cara.
myria, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Roberto Cesar Meireles, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Satisfeita. Pretendo voltar
Satisfatório. Atendimento por parte dos funcionários muito bom. Educados e solícitos. Café da manhã bem agradável. No quarto o sistema de calefação não funcionou, apenas o do banheiro, mas não chegamos a reclamar pq a temperatura estava agradável.
Maria Cecília, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quero voltar
Gostei muito do hotel. Fica bem localizado, o ambiente é limpo, tem aquecedor no quarto, água quentinha, o café da manhã maravilhoso. Os funcionários são muito gentis e cordial. Em especial gostei muito de Cibele que fica na recepção. Vale muito a pena ficar hospedado lá. Sem contar que tem o serviço de lavanderia. Tem mercadinho próximo, restaurantes, pontos turísticos. Ameiiiiiii
Fernando, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Fomos muito bem atendidos. Local super agradável. Custo benefício bom.
JUAREZ, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Jonas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Humberto José, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel em área residencial e de fácil acesso ao centro, que fica a 15 minutos à pé.
Bruno, 1-night trip with friends
Verified Hotels.com guest review