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Embassy Suites Hotel Charlotte

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Exterior
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
42-inch LCD TV with satellite channels, TV, pay movies
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Overview of Embassy Suites Hotel Charlotte

Embassy Suites Hotel Charlotte

3.5 star property
3.5-star hotel with restaurant, near Renaissance Park

7.6/10 Good

1,003 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Internet access
  • Pet friendly
  • Airport transfer
  • Gym
Map
4800 S Tryon St, Charlotte, NC, 28217
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • WiFi in the lobby
  • Internet in the lobby
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

Room options

About this area

What's nearby

  • Billy Graham Library - 3 min drive
  • SouthPark Mall - 12 min drive
  • Charlotte Convention Center - 9 min drive
  • Bank of America Stadium - 10 min drive
  • NASCAR Hall of Fame - 11 min drive
  • EpiCentre - 11 min drive
  • Spectrum Center - 11 min drive
  • Bojangles' Coliseum - 10 min drive
  • Carowinds Theme Park - 17 min drive
  • Northlake Mall - 19 min drive
  • University of North Carolina at Charlotte - 18 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive
  • Concord, NC (USA-Concord Regional) - 25 min drive
  • Charlotte Station - 13 min drive
  • Gastonia Station - 25 min drive
  • Woodlawn Station - 25 min walk
  • Scaleybark Station - 25 min walk
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • Azteca Mexican Restaurant - 9 min walk
  • McKoy's Smokehouse and Saloon - 14 min walk
  • The Olde Mecklenburg Brewery - 14 min walk
  • Skyland Family Restaurant - 17 min walk
  • Beef 'N Bottle Steakhouse - 19 min walk

About this property

Embassy Suites Hotel Charlotte

Embassy Suites Hotel Charlotte offers a free airport shuttle (available 24 hours) and puts you within a 15-minute drive of Charlotte Convention Center and Bank of America Stadium. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, this hotel is 4.5 mi (7.2 km) from SouthPark Mall and 6 mi (9.6 km) from Spectrum Center. Fellow travelers like the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 274 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 20 lbs)*
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Uncovered onsite self parking (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (13000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Mobile key entry

Fees & policies

Refundable deposits

  • A damage deposit of USD 100.00 will be collected before check-in

Optional extras

  • WiFi is available in guestrooms for USD 9.95
  • WiFi is available in public areas for USD 9.95 (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 (rates may vary)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per accommodation, per stay

Parking

  • Uncovered self parking costs USD 10 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Frequently asked questions

Does Embassy Suites Hotel Charlotte offer free cancellation for a full refund?
Yes, Embassy Suites Hotel Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Embassy Suites Hotel Charlotte?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Embassy Suites Hotel Charlotte?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 20 lbs per pet. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites Hotel Charlotte?
Yes. Self parking costs USD 10 per night.
Is airport shuttle service offered by Embassy Suites Hotel Charlotte?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Embassy Suites Hotel Charlotte?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Embassy Suites Hotel Charlotte and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Embassy Suites Hotel Charlotte?
Yes, there's an onsite restaurant. Nearby restaurants include Azteca Mexican Restaurant (9-min walk), McKoy's Smokehouse and Saloon (14-min walk), and The Olde Mecklenburg Brewery (14-min walk).
What's the area around Embassy Suites Hotel Charlotte like?
Embassy Suites Hotel Charlotte is a short 9-minute drive from Charlotte-Douglas Intl. Airport (CLT) and 20 minutes' walk from Renaissance Park.

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.3/10

Eco-friendliness

6/10 Good

David, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible service
We paid for 2 premium suites at check+in time, 4PM, they were not ready. We waited in the lobby until 5:30 when they downgraded our suites and finally gave us lesser rooms. At 8:30 PM we called the desk. The hotel had booked a religious revival with speakers in the conference room below us. It was deafening! The desk clerk said they could not ask the revival to turn it down. So they moved us again....this time there were dirty towels hanging over the shower curtain rod. The pool was closed the entire time. This is the worst Embassy Suites we have ever stayed in. Do not waste your time or money
Carla, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Smh
This place has gone downhill over the last 4-5 times I’ve stayed here kids running pool broken gym broken homeless men sleeping in the lobby no security inside or out front desk almost got robbed 3 cars were broken into I only had got water in the sink not the tub won’t be back
Donte, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Ok
It was pretty good the bar downstairs had some cheap drinks food was not the greatest the hotel rooms were a little rundown
Victor, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Sylvia, 3-night family trip
Verified Hotels.com guest review

6/10 Good

No Hot Water
Location is getting old and I had no hot water my second morning before check-out.
Roderick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamey, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The stay was very nice. The room was clean and spacious. My only issue is my charge was $50 higher than I was quoted on Hotel.com Not sure whos issue that is at this time.
James, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointing
Ot was raining when ae got there. Water was comong in pir window. The room wasnt that clean. Mold on the grout at the top of the shower, mold behind the wallpaper in the bathroom. Toilet seat looked 20 years old. If i could do ot all over again i wouldnt of paid over $80 for this room.
Mold in the bathroom
Twenty year old toilet seat
Falling apart
Mold on the ceiling
Joshua, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Thomas, 2-night trip
Verified Hotels.com guest review