Grand Hotel Santa Lucia

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Terrace/patio
Deluxe Room, Sea View | Room
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Overview of Grand Hotel Santa Lucia

Grand Hotel Santa Lucia

4.0 star property
4-star hotel with restaurant, near Castel dell'Ovo

8.6/10 Fabulous

805 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Via Partenope 46, Naples, NA, 80121
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
  • Business center
  • 6 meeting rooms
For families
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Historical Center
  • Castel dell'Ovo - 6 min walk
  • Piazza del Plebiscito - 14 min walk
  • Molo Beverello Port - 19 min walk
  • Port of Naples - 29 min walk
  • Lungomare Caracciolo - 8 min drive
  • Castel Nuovo - 12 min drive
  • Via Toledo - 18 min drive
  • Galleria Umberto - 15 min drive
  • Naples National Archaeological Museum - 17 min drive
  • Mount Vesuvius - 25 min drive

Getting around

  • Naples Intl. Airport (NAP) - 40 min drive
  • Montesanto Station - 6 min drive
  • Naples San Giovanni Barra Station - 8 min drive
  • Napoli Marittima Station - 25 min walk
  • Piazza Amedeo Station - 17 min walk
  • Toledo Station - 20 min walk
  • Piazza Amedeo Station - 23 min walk
  • Airport shuttle (surcharge)

About this property

Grand Hotel Santa Lucia

4-star boutique hotel revitalized in 2019 and located in the heart of Historical Center
At Grand Hotel Santa Lucia, you can look forward to a roundtrip airport shuttle, a coffee shop/cafe, and a hair salon. The onsite restaurant, il Pavone, features happy hour and light fare. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Continental breakfast (surcharge), valet parking (surcharge), and a porter/bellhop
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and concierge services
  • Guest reviews give top marks for the breakfast
Room features
All guestrooms at Grand Hotel Santa Lucia offer comforts such as jetted bathtubs and premium bedding, in addition to amenities like air conditioning and safes. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, childcare services, and travel cribs
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with jetted tubs and rainfall showers
  • Smart TVs with digital channels
  • Daily housekeeping and phones

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs and cats only, up to 40 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite valet parking (EUR 25 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Beach nearby

Working away

  • Business center
  • 6 meeting rooms
  • Conference center (969 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 1906
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Travel crib
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Il Pavone - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • Continental breakfast is offered for an extra charge of EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Valet parking costs EUR 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Frequently asked questions

Does Grand Hotel Santa Lucia offer free cancellation for a full refund?
Yes, Grand Hotel Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Santa Lucia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel Santa Lucia?
Yes, cats and dogs stay free, with a maximum weight of 40 lbs per pet. Food and water bowls are available.
Is parking offered on site at Grand Hotel Santa Lucia?
Yes. Valet parking costs EUR 25 per night.
Is airport shuttle service offered by Grand Hotel Santa Lucia?
Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Santa Lucia?
You can check in from 3:00 PM - anytime. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Grand Hotel Santa Lucia and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Grand Hotel Santa Lucia?
Yes, there's an onsite restaurant, il Pavone. Nearby restaurants include Lievito Madre al mare (3-min walk), Canta Napoli (4-min walk), and Caruso Roof Garden (4-min walk).
Does Grand Hotel Santa Lucia have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Grand Hotel Santa Lucia like?
Grand Hotel Santa Lucia is in Historical Center, a short 4-minute walk from Lungomare Caracciolo and 6 minutes' walk from Castel dell'Ovo. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

DEEPAK, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotels and very close to the water
andrew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room was freezing cold you can not adjust the temp . It took at least two trips to the reception and they just switched the cooling and it became too hot . L Also the room is too small for two , for this price there were many other options.
Rakez, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

6/10 Good

Denice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marisa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hedi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can’t wait to come back!
Amazing hotel! Highly recommend the water view room. Breakfast included is a plus!
Nicole, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great Hotel on the Water, if you can find a deal
Old world charm right on the water. Rooms are very spacious and quite luxurious. A couple things that I disliked were the fact that 1) the premises were a bit run down (like corners were dirty and paint was wearing off) 2) it was generally not super as clean as I’d like (I could see water stains on the rim of sink and mirror). 3) it had some ants… like ants walking around the floors and on my bed. There didn’t appear to be a big colony coming out of somewhere though. The bed is super comfortable and the AC is really nice and the location is really great, right by the water, although gets really loud at night. Naples is generally pre-run down anyway, so I recommend staying by the water if there is a good deal on a property like this.
2-night trip
Verified Hotels.com guest review