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The One Hotel Ben Thanh

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Premium bedding, memory foam beds, free minibar items, in-room safe
Premium bedding, memory foam beds, free minibar items, in-room safe
Premium bedding, memory foam beds, free minibar items, in-room safe
Premium bedding, memory foam beds, free minibar items, in-room safe

Overview of The One Hotel Ben Thanh

The One Hotel Ben Thanh

3.0 star property
Central hotel connected to the convention center, within walking distance of Ben Thanh Market

7.0/10 Good

61 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Laundry facilities
Map
230 Ly Tu Trong, Phuong Ben Thanh, Quan 1, Ho Chi Minh City, 700000

Room options

About this area

What's nearby

  • In District 1
  • Ben Thanh Market - 4 min walk
  • Dong Khoi Street - 8 min drive
  • Pham Ngu Lao Backpacker Area - 5 min drive
  • War Remnants Museum - 2 min drive
  • Bui Vien Walking Street - 6 min drive
  • Saigon Square - 6 min drive
  • Saigon Zoo and Botanic Garden - 10 min drive

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 22 min drive
  • Saigon Railway Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • PHO 1954 - 3 min walk
  • Tokyo Deli - 3 min walk
  • Starbucks Coffee - 3 min walk
  • Starbucks - 3 min walk
  • Baskin Robins - 3 min walk

About this property

The One Hotel Ben Thanh

The One Hotel Ben Thanh offers a fantastic location, putting you just a 5-minute walk from Ben Thanh Market. Fellow travelers say good things about the helpful staff and location.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (VND 120000 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Private dining

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Designer stores on site

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 21-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Stocked minibar (select free items)
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 670000 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per day

Parking

  • Parking is available nearby and costs VND 120000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a security system on site.

This property accepts credit cards and cash.

Also known as

One Hotel Ben Thanh
Hotel The One Hotel Ben Thanh Ho Chi Minh City
Ho Chi Minh City The One Hotel Ben Thanh Hotel
Hotel The One Hotel Ben Thanh
The One Hotel Ben Thanh Ho Chi Minh City
One Ben Thanh
One Hotel
One
The One Hotel Spa
The One Hotel Ben Thanh Hotel
The One Hotel Ben Thanh Ho Chi Minh City
The One Hotel Ben Thanh Hotel Ho Chi Minh City

Frequently asked questions

Does The One Hotel Ben Thanh offer free cancellation for a full refund?
Yes, The One Hotel Ben Thanh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The One Hotel Ben Thanh?
As of January 29, 2023, prices found for a 1-night stay for 2 adults at The One Hotel Ben Thanh on January 30, 2023 start from P 923, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The One Hotel Ben Thanh?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The One Hotel Ben Thanh?
Sorry, pets aren't allowed.
Is parking offered on site at The One Hotel Ben Thanh?
Sorry, there's no onsite parking at The One Hotel Ben Thanh.
Is airport shuttle service offered by The One Hotel Ben Thanh?
Yes, an airport shuttle is available. The charge is VND 670000 per vehicle roundtrip.
What are the check-in and check-out times at The One Hotel Ben Thanh?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near The One Hotel Ben Thanh?
Yes. Nearby restaurants include Starbucks Coffee (3-min walk), Starbucks (3-min walk), and Baskin Robins (3-min walk).
What's the area around The One Hotel Ben Thanh like?
The One Hotel Ben Thanh is in District 1, a short 4-minute walk from Ben Thanh Market and 6 minutes' walk from Pham Ngu Lao Backpacker Area. Travelers say this hotel is in a good location.

Reviews

7.0

Good

6.6/10

Cleanliness

7.5/10

Staff & service

6.9/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Tirich, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Please Avoid!!
AVOID!!! I rarely give 1 star reviews, but this property deserves it. The walls are full of mould and there is a horrible smell in the rooms. I kept coughing all night and I'm not usually so sensitive to smells, so imagine... Also, the bedsheets had stains but that's a secondary issue compared to the mould. The pictures they have on Google and Expedia are old and fake. Have a look at the attached pictures to see how the rooms look today.
Spyridon, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible! Falsely advertised that there were certain facilities/amenities that didn’t exist on the premises. Poor wifi, holes in the wall, non English speaking staff. A horrendous experience overall.
Omar Anthony, 26-night trip
Verified Expedia guest review

6/10 Good

They need to fix everything and clean everything
I stayed there 3 nights with my family. The room didn't same the picture they posted. The room looks old and the bed not clean i saw some hair and dirty on the sheet. The floor dirty too if you not wear your sandals in the room. I will never come back there anymore.
Truong, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Akito, 2-night trip
Verified Hotels.com guest review

6/10 Good

Had good internet, hot water, fridge and AC. Bed was clean. I liked the firm mattress. Location is great. Near marakume udon and starbucks etc. The room had all kinds of stains and gobs of goo on the walls. Entire ceiling panels were covered with black mold in the bathroom. The night manager gave me unapproving looks whenever he saw me. The day manager tried to act like i hadnt paid when i had already paid through expedia upon checkout, but stopped asking for money when he realized the night manager had already returned to me my passport. Its next door to a 24hr family mart w great snacks. A step up from a hostel, since you'll have privacy and youre own bathroom (toilet and shower werent too bad). If youre on a budget, go for it, otherwise I'd say try another arrangement
Edward, 6-night trip
Verified Expedia guest review

8/10 Very Good

Great stay
Everything was up to standards. Good value for money.
Aude, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cheryl Van, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Nice area to stay with good service.
Leslie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thumbs up
Nice place to stay. Good foods and shopping
Leslie, 1-night business trip
Verified Hotels.com guest review