Hilton Cairns

Photo gallery for Hilton Cairns

Primary image
Outdoor pool
Pool
Pool
Balcony

Overview of Hilton Cairns

Hilton Cairns

5.0 star property
Waterfront hotel with 2 restaurants, near Cairns Esplanade

8.2/10 Very Good

1,005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
Map
34 Esplanade, Cairns, QLD, 4870
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cairns Central Business District
  • Cairns Esplanade - 11 min walk
  • Cairns Central Shopping Centre - 16 min walk
  • Reef Hotel Casino - 1 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 15 min drive
  • Cairns Station - 18 min walk
  • Freshwater Station - 19 min drive
  • Redlynch Station - 21 min drive

About this property

Hilton Cairns

Located 4.3 mi (6.9 km) from the airport, Hilton Cairns puts you 0.6 mi (0.9 km) from Cairns Esplanade and 0.8 mi (1.4 km) from Cairns Central Shopping Centre. Guests can indulge in deep-tissue massages, and Signature Restaurant, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and nearby shopping.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 263 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (AUD 15.00 per day)
  • Onsite valet parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 7 meeting rooms
  • Computer station
  • Conference center (33594 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and Thai massages.

Dining

Signature Restaurant - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Mondo on the Waterfront - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Grab and Go - Onsite coffee shop. Open daily.
Gin Social - This cocktail bar overlooks the garden. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for AUD 9.95 per 24-hour period (rates may vary)
  • Breakfast costs between AUD 32 and AUD 38.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Rollaway beds are available for AUD 65.0 per night

Parking

  • Self parking costs AUD 15.00 per day
  • Valet parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Danie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Gilyoung, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annelise, 6-night trip
Verified Hotels.com guest review

6/10 Good

Hilton not 5 ⭐️
Not sure I would class as 5 ⭐️. No valet, lining up for breakfast every morning for over 20 mins then getting told to leave at 9.30 after you have only been there 15 mins & queue in buffet. Felt sorry for the poor bar lady every night working by herself and waiting half hour for drinks whilst others are just standing or walking around. Not a great experience! Never enough towels in room had ring every day.
JANE, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Shower over bath
Really don't like the shower being over the bath then the water from the shower flooding the floor in the bathroom.
Helen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kartik, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrew, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carmela, 3-night trip
Verified Hotels.com guest review