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Le Grand Alcazar
4-star riad with restaurant, near Blue Gate
- Free local cuisine breakfast and free WiFi
- Collect stamps
- Price Guarantee
From
P5,710
Restrictions related to your trip
Morocco may have travel restrictions in place due to COVID-19. Find out moreOpens in a new window
9.6.Exceptional.29 verified Hotels.com guest reviews
It is a cute hotel with such friendly service staff! Good location in medina
Feb 9, 2020
Beautiful riad, very conveniently located, with the most comfortable bed during my trip…
Jan 18, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Convenient10 positive mentions
Walkable10 positive mentions
- Free WiFi
- Parking available
- Airport transfer
- Bathtub
- Air Conditioning
Property highlights
Main amenities
- 7 guestrooms
- Daily housekeeping
- Restaurant
- Rooftop terrace
- Airport shuttle
- Coffee/tea in a common area
Feel at home
- Private bathroom
- Free toiletries
- Daily housekeeping
- Laundry facilities
- Hair dryer
- Bathtub or shower
What’s around
- In Fes El Bali
- Blue Gate - 7 min walk
- Der Batha Museum - 5 min walk
- Medersa Bou-Inania - 7 min walk
- Place R'cif - 12 min walk
- Parc Jnane Sbile - 12 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Royal Suite, Multiple Beds, Non Smoking, City View
- Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View
- Signature Suite, Multiple Beds, Non Smoking, Courtyard View
- Grand Suite, Multiple Beds, Accessible, Non Smoking
- Superior Suite, Multiple Beds, Accessible, Non Smoking
- Basic Room, 1 Double Bed, Non Smoking, Courtyard View
- Basic Room, 1 Queen Bed, Non Smoking, Courtyard View
Location
- In Fes El Bali
- Blue Gate - 7 min walk
- Der Batha Museum - 5 min walk
What’s around
Landmarks
- In Fes El Bali
- Blue Gate - 7 min walk
- Der Batha Museum - 5 min walk
- Medersa Bou-Inania - 7 min walk
- Place R'cif - 12 min walk
- Parc Jnane Sbile - 12 min walk
- Al Attarine Madrasa - 13 min walk
- Nejjarin Fondouk - 13 min walk
- Kairaouine Mosque - 13 min walk
- University of Al Quaraouiyine - 13 min walk
- Bab Semmarine - 16 min walk
Getting around
- Fes (FEZ-Saiss) - 32 min drive
- Fes Station - 10 min drive
- Airport shuttle (surcharge)
At a glance
Size
- 7 rooms
Arriving/leaving
- Check-in time 2:00 PM-10:00 PM
- Check-out time is noon
Restrictions related to your trip
- Morocco may have travel restrictions in place due to COVID-19.
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Required at check-in
- Cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Onsite parking limited
- Height restrictions apply for onsite parking
- Offsite parking nearby (MAD 10 per day)
Other information
- No alcohol served onsite
At the property
Food and drink
- Free local cuisine breakfast daily
- Restaurant
- Coffee shop/café
- Snack bar/deli
- Room service (during limited hours)
- Coffee/tea in a common area
Services
- Front desk (limited hours)
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Multilingual staff
- Porter/bellhop
Facilities
- Designated smoking areas
- Rooftop terrace
Languages Spoken
- Arabic
- English
- French
- Italian
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
Sleep well
- Pillow menu
- Down comforter
- Turndown service
- Premium bedding
- Pillowtop mattress
Things to enjoy
- In-room massage available
- Individually decorated
- Individually furnished
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
Stay connected
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- Grand Alcazar Fès
- Grand Alcazar Hotel
- Le Grand Alcazar Fes
- Le Grand Alcazar Riad
- Le Grand Alcazar Riad Fes
- Grand Alcazar Hotel Fes
- Grand Alcazar Fes
- Grand Alcazar
- Riad Le Grand Alcazar Fes
- Fes Le Grand Alcazar Riad
- Riad Le Grand Alcazar
- Le Grand Alcazar Fes
Optional extras
Parking is available nearby and costs MAD 10 per day
Cribs/Infant beds are available for MAD 10.0 per night
Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (one-way)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parking height restrictions apply.
Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property only accepts credit cards and cash for all onsite payments.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- A tax is imposed by the city: MAD 30 per person, per night. This tax does not apply to children under 12 years of age.
- Tourism fee: MAD 30 per person, per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Le Grand Alcazar does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Sorry, pets aren't allowed.
- You can check in from 2:00 PM - 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
- Yes, there's an onsite restaurant that offers local cuisine. Nearby restaurants include Les Jardins de Sheherazade (3-min walk), La Maison Bleue (4-min walk), and The Ruined Garden (5-min walk).
- Yes, an airport shuttle is available. The charge is MAD 200 per vehicle one-way.
9.6.Exceptional.29 verified Hotels.com guest reviews
- 4.0.Fair
Very Disappointed
We had trouble at the plane and missed our flight to Fez. They were unwilling to refund any money at all back to us, even a portion would have been acceptable. They kept saying they had trouble understanding English and since they were a new place, they were unable to refund even a portion of our full payment. We contacted them right away, as soon as we knew we could not make it.
Chris, 2 night family trip, Jan 14, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
sparkling clean!! Everything is high standard We wish we could stay longer. Very space and comfy bed. Owner Oma is really helpful, amazing Riad in FES.
1 night family trip, Jan 1, 2020
Verified Expedia guest review
- 10.0.Exceptional
The people were extremely nice and caring. When we asked for the place to go shopping, Omar gave us some explanations and told us to give him a call if something happens. I really liked the taste of chicken tagin at this riad, the best one I had in Morocco! Unfortunately the hot water didn't come out stably so it was kind of cold.
1 night family trip, Oct 25, 2019
Verified Expedia guest review
- 10.0.Exceptional
Le Grand Alcazar is a beautiful Riad that is sparkling clean and is owned and operated by the loveliest people. Othmane the owner was so kind and gracious to us during our time in Fes, we wish we could have stayed longer. The center area downstairs is beautiful, the rooms are clean and the location of the Riad is excellent. Despite that it was raining the entire time we were in Fes, we have the fondest memories of that city all thanks to Le Grand Alcazar. Othmane's hospitality is truly what we will remember whenever we think of our time in Fes. This was certainly our favorite place that we stayed in all of Morocco.
Mary, 1 night trip with friends, Oct 22, 2019
Verified Expedia guest review
- 10.0.Exceptional
Le Grand Alcazar is a beautiful historic property, with very friendly staff who aim to ensure guests have a pleasant and comfortable stay.
2 night trip, Oct 21, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Best Riad in Fes
Beautiful Riad, excellently located. Nothing was too much trouble - this place really had the personal touch. I would stay here again in an instant and recommend it to anyone visiting Fes.
Richard, 3 night trip, Oct 16, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Home away from home in Fes
We only stayed one night in Fes but will be returning solely based on the warm welcome and hospitality we received from Omar and Othmane at Le Grand Alcazar. We truly felt at home -- well in a much more beautiful home than our own! Le Grand Alcazar is stunning and the rooms are spacious and comfortable. The ornate wood work is even more impressive in person and it's settled in a good spot in the city to see views from the top floor balcony. They really have it all. IF you like a boutique hotel feel, this is your spot! We'll always remember our time in Fes with Omar in Othmane and their story. They are twin brothers who were born and raised in Fes and just recently returned to restore and host guests in their city at Le Grand Alcazar. Their passion for their work was truly inspiring and the epitome of great hospitality, I whole-heartedly recommend a stay here. I know we can't wait to return. Also, we ate a lot of Moroccan cookies on our trip and I can say with confidence I'll never forget the delicious ones we had with our tea as we settled into Le Grand Alcazar. Thank you Othmane and Omar for making us feel at home in Morocco!
Kristin, 1 night trip with friends, Oct 12, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Excellent service. Impressive
I don't believe i have ever met two kore helpful hosts in my extensive travel than Ousmane and Outhmane. Nothing was too much to ask and they did everything with a cheerful smile. They went over and beyond my expectations and even though i booked this Riad because of the excellent reviews on service, I was still impressed. Humbled to have stayed among such great people.
Nnenna, 3 night trip with friends, Jul 23, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Le Grand Alcazar is a fine beautiful place to stay at. It is located in the old medina and you can have easy access to other important points. Their rooms are clean, spaciace, and beautifully decorated. Nice bathroom with bath top and hot water. Their breakfast was great and served by a responsive young lady and a gentleman. They have an amazing rooftop that gives you a view to the entire city. The Riad is owned by Omar and Osman who are identical twins. We arrived late on our first night after midnight and welcomed by Omar who made us a dinner and made us feel at home. The next day we meet the other twin Osman who was just as charming as his brother. The brothers gave us a free rid to the bus station on our way to Chefchaouen. Both bothers are personable and friendly and we really enjoyed their company. Ghizlane is the young receptionist lady who was as kind and professional like the owners. She explained to us how to get around in the city and how to bargain for the taxi prices. We spent an additional night after we came back from Chefchaouen. We left early morning at 2:00 AM to fly to Casablanca. Ghizlane gave us a breakfast bags so we won’t go without breakfast. Overall this is our best stay in Morocco and you would enjoy your stay in this Riad and the company of the owners and their staff.
Ikhlas/Leyla, 1 night trip with friends, Jul 19, 2019
Verified Expedia guest review
- 10.0.Exceptional
We spent an additional night after we came back from Chefchaouen. We left early morning at 2:00 AM to fly to Casablanca. Ghizlane gave us a breakfast bags so we won’t go without breakfast. Overall this is our best stay in Morocco and you would enjoy your stay in this Riad and the company of the owners and their staff.
Ikhlas/Leyla, 2 night trip with friends, Jul 15, 2019
Verified Expedia guest review