Choose dates to view prices

Crystal Bay Resort

Photo gallery for Crystal Bay Resort

2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio
View from room

Overview of Crystal Bay Resort

Crystal Bay Resort

3.5 star property
3.5-star hotel in Watamu with 2 restaurants and 2 outdoor pools

8.4/10 Very Good

6 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
Jacaranda Road, Watamu, Coast Province, 80202

Room options

About this area

Getting around

  • Malindi (MYD) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Lo Spuntino - 6 min walk
  • Smart Dishes Restaurant - 7 min walk
  • Barracuda Inn - 8 min walk
  • Come Back Club - 8 min walk
  • Papa Remo - 10 min walk

About this property

Crystal Bay Resort

Crystal Bay Resort is a great choice for your beach stay in Watamu. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and mani/pedis. Crystal Bay, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace.

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from noon - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 2 outdoor pools

Languages

  • English
  • Italian

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Crystal Bay - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Tamu - This beachfront restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Bay Resort Watamu
Crystal Bay Watamu
Hotel Crystal Bay Resort Watamu
Watamu Crystal Bay Resort Hotel
Hotel Crystal Bay Resort
Crystal Bay
Crystal Bay Resort Hotel
Crystal Bay Resort Watamu
Crystal Bay Resort Hotel Watamu

Frequently asked questions

Does Crystal Bay Resort offer free cancellation for a full refund?
Yes, Crystal Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crystal Bay Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crystal Bay Resort?
Yes, there are 2 outdoor pools.
Are pets allowed at Crystal Bay Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crystal Bay Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Bay Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Bay Resort?
You can check in from noon - 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Crystal Bay Resort and nearby?
Crystal Bay Resort has 2 outdoor pools and 2 bars, as well as a garden.
Are there restaurants at or near Crystal Bay Resort?
Yes, there are 2 onsite restaurants, featuring beachfront dining, local and international cuisine, and ocean views. Nearby restaurants include Lo Spuntino (6-min walk), Smart Dishes Restaurant (7-min walk), and Barracuda Inn (8-min walk).
What's the area around Crystal Bay Resort like?
Crystal Bay Resort is located a short 15-minute walk from Watamu Beach.

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

The serenity, the politeness of the staff and the place is very central.
Edna, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Pleasant!!
It was pleasant considering the hotel was fully booked.
Karima, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Personale super gentile e disponibile! Pulizie giornaliere sia della camera che della piscina.
paola, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jätt fint hotel ,lugn,trevliga personal.Det saknar bara lunch och middag
2-night family trip
Verified Expedia guest review