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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property
3-star hotel with 24-hour fitness, near North Carolina State Capitol

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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Restaurant
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Restaurant
Exterior

Overview of Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

7.2

Good

Property highlights

  • Parking available
  • Free WiFi
  • Electric vehicle charging point
  • Laundry facilities
  • Air conditioning
  • Gym
Map
320 Hillsborough St, Raleigh, NC, 27603
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Self parking
  • Room service
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Vending machine
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

About this area

What's nearby

  • In Downtown Raleigh
  • Raleigh Convention Center - 10 min walk
  • North Carolina State University - 30 min walk
  • Red Hat Amphitheater - 1 min drive
  • North Carolina State Fairgrounds - 7 min drive
  • Carter Finley Stadium - 9 min drive
  • PNC Arena - 10 min drive
  • North Carolina Museum of Art - 11 min drive
  • Coastal Credit Union Music Park at Walnut Creek - 11 min drive
  • North Hills Shopping Center - 9 min drive
  • Crabtree Valley Mall - 10 min drive

Getting around

  • Raleigh-Durham International Airport (RDU) - 21 min drive
  • Raleigh Union Station - 9 min walk
  • Cary Station - 14 min drive

Restaurants

  • Morgan Street Food Hall - 4 min walk
  • Legends - 5 min walk
  • Flying Saucer Draught Emporium - 3 min walk
  • Char-Grill - 6 min walk
  • State of Beer - 3 min walk
Map

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel puts you within a 10-minute drive of North Carolina State University and Crabtree Valley Mall. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired Internet are added perks. Also, this hotel is 0.5 mi (0.8 km) from Raleigh Convention Center and 3.9 mi (6.2 km) from North Carolina State Fairgrounds.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 15 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (6500 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Parking

  • Self parking costs USD 15 per night
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Frequently asked questions

Does Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Raleigh Downtown - Capital, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?
Yes. Self parking costs USD 15 per night. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?
You can check in from 3 PM - 2 AM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel and nearby?
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel has a 24-hour fitness center and a garden.
What's the area around Holiday Inn Raleigh Downtown - Capital, an IHG Hotel like?
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel is in Downtown Raleigh, a short 9-minute walk from Raleigh Union Station and 6 minutes' walk from North Carolina Museum of History.

Reviews

7.2

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

It was nice
Latasha, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Overpriced and Unkept
The only part of the hotel that looked remotely clean was the lobby. There’s no restaurant, pool or bar as advertised online. Do NOT pay for breakfast online as there’s only a few free snacks and coffee in the lobby. For the 200 dollars a night that was spent, parking is NOT included. There’s a 100 dollar hold for incidentals, which boggled my mind since this hotel is filthy. The carpets in the hall ways looked as though they have never been cleaned and the chairs in the rooms could use a good steaming. Better yet, replace them all together. The bed was very comfortable. There’s no cable and the lamp outlets for cell phone charging did not work. There was a huge hole in the wall behind the toilet, not sure why it hasn’t been cleaned and patched up. They advertise this location to be very convenient and in walking distance to everything. It is I suppose, if you don’t mind walking thru construction zones and sketchy parts of the city. The front desk attendant and security were very kind and professional. Overall, I would recommend staying away from this location and saving some money maybe a few miles out of the city.
Daisy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Much Need for Improvement
Room was not ready as promised @ 1500 hrs, almost an hour late...Elevators were not functioning properly...always had to use the stairs.
Mark, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Needs serious renovations
Fix the ******* elevator already!! Disappointing on so many levels.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Needs updating
The decor is dated. Lobby couch was full of stains, the chair in our room was cracked and falling apart. It was almost impossible to be in the bathroom and close the door. Almost had to stand in the tub to close the door.
Joshua, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Another good stay at this hotel. Staff were great but desk chair was very bad and the elevator that was working was not clean at all.
William, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Only for a weekend
the hotel for very convenient for our weekend plans. we were celebrating my friends birthday. But we never got extra towels and wash clothes. When housekeeping came to room she only left two towels and even didn't replace the bath mat there was a leftover bar of soap on the bathroom floor behind the door. makes me think that the floor wasn't clean. The hallway smelled bad and the carpet and elevator was dirty. We stayed on the 16th floor with only one working elevator, which means long waits and i hate that hotels charge you to park now. What a lousy way to treat clients
Brenda, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Ellen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Connor, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Suspicious charges
I was charged twice for the stay. Once when I checked in and the second time when I checked out. Both of them $787.53
Matthew, 3-night family trip
Verified Hotels.com guest review