Grand Sierra Resort and Casino

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Overview of Grand Sierra Resort and Casino

Grand Sierra Resort and Casino

4.0 star property
4-star resort with spa, near Grand Sierra Resort Casino

8.2/10 Very Good

5,895 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
2500 E 2nd St, Reno, NV, 89595
Main amenities
  • Housekeeping (on request)
  • Casino
  • 9 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 spa tubs
  • Nightclub
  • Free airport shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 8 coffee shops/cafes
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • Grand Sierra Resort Casino - 6 min walk
  • University of Nevada-Reno - 8 min drive
  • Reno-Sparks Convention Center - 6 min drive
  • Atlantis Casino - 9 min drive
  • Boomtown Casino - 14 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 4 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 9 min drive
  • Free airport shuttle

About this property

Grand Sierra Resort and Casino

Grand Sierra Resort and Casino is just 2.4 mi (3.9 km) from the airport and offers a free shuttle at scheduled times. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Grand Café, one of 9 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale resort include 3 bars/lounges, a casino, and a nightclub. Fellow travelers like the family-friendly amenities and overall property condition.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 1990 units
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle from 4:30 PM to midnight*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 9 restaurants
  • 3 bars/lounges
  • 8 coffee shops
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Bowling alley
  • Grocery/convenience store
  • Children's menu
  • Fence around the pool
  • Lifeguard on site

What to do

  • Beach volleyball
  • Bowling alley
  • Concerts/live shows
  • Shopping
  • Air hockey
  • Sportsbook
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (200000 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1978
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Golf driving range on site
  • Heated pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • Nightclub
  • 54 casino gaming tables
  • 1400 casino slot machines
  • 4 spa tubs
  • 2 casino VIP rooms
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Grab bar in shower
  • Accessible bathtub
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Spa at Grand Sierra has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Grand Café - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
The Grand Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Charlie Palmer Steak - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
California Pizza Kitchen - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Uno Mas Cantina - This restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 45.14 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Shuttle service
    • Phone calls (may be limited)
    • In-room safe and safe insurance
    • In-room bottled water
    • Concierge service

Children & extra beds

  • Cribs/infant beds are available for USD 0 per night
  • Rollaway beds are available for USD 25 per night

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the health club or fitness facility
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Sierra Casino Featuring Summit Tower
Grand Sierra Casino Featuring Summit Tower Reno
Grand Sierra Resort & Casino Featuring Summit Tower
Grand Sierra Resort & Casino Featuring Summit Tower Reno
Grand Sierra Resort Reno
Grand Sierra Resort Casino Reno
Grand Sierra Reno
Grand Sierra
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Grand Sierra Resort Casino
Grand Sierra Casino Reno
Grand Sierra Casino
Grand Sierra Resort
Grand Sierra Resort Casino Featuring The Summit Tower
Grand Sierra Resort Casino
Grand Sierra And Casino Reno
Grand Sierra Resort and Casino Reno
Grand Sierra Resort and Casino Resort
Grand Sierra Resort and Casino Resort Reno

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

4/10 Fair

We waited 3 hours to get our room.
Angela, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Last time staying here!
I want to like GSR but there’s always something that throws things off. We used several of the amenities and while we had a good time, that was mostly because we tried to enjoy ourselves despite all the minor inconveniences and issues. 1) sent all the info for mobile check in. Did all the things and still had to wait in line for over 20 mins to check in. Didn’t get the text saying my room was ready until after we were already in it. 2) our room was nice and newly remodeled. And then we noticed there was hair all over the bathroom floor. Multiple lengths and textures and not just one or two strands. It was A LOT. Then we noticed hair in the shower and clumps in the trash can. So they obviously didn’t clean our room well which was finally confirmed when we dropped something behind the dresser and when my son went to retrieve it, he found a diaper (not used thankfully). 3) the tv had very few channels and the times were off on the guide so you were never watching what it said was on. No biggie. Just annoying. 4) go karts were open but only one track. The arcade has very few games that two people could play at the same time. So many were out of order! 5) they don’t enforce the rules at the pool so there were several groups on small children playing and splashing unsupervised in the hot tubs. 6) the parking is awful! The construction makes it so hard to find a convenient parking spot. 7) there’s no room service. You can place a mobile order to go pick up yourself.
Catherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

6/10 Good

4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Hot August Nights
Hot August Nights Stay for 2 nights. Wonderful car show. Also enjoyed Blood, Sweat & Tears and Elvis Concerts. I was surprised to see my final lodging bill w/ resort fees and extra taxes.
Mary, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

We had 2 rooms and we had upgraded during online check in. Our trip started with a 30 minute wait to find parking as we were not given any prior notice about where to park or event details. Then we checked in and our rooms were very clean and the bathrooms were clean too, but our AC and fridge did not work and we had to wait to get those fixed.
Sushmit, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fun filled trip
It was a very good time honestly I enjoyed it we will definitely be coming back
3-night trip
Verified Hotels.com guest review

8/10 Very Good

The beds were comfortable, room was clean, bathrooms were so so (mold growing on the ceiling above the shower, only shower towels, broken towel hooks/ no where to put a towel when you get out of the shower or to dry after a shower. All in all I would stay again
David, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Dianne, 1-night family trip
Verified Hotels.com guest review