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All properties in Monterrey, Nuevo Leon, Mexico
1 room, 2 adults

Crowne Plaza Monterrey

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000, Mexico

4-star hotel with 2 restaurants, near Auditorium Pabellón M
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Overall ok only thing was that room was hot seemed like the central air was not working.…Jan 3, 2021
  • My first 3 nights I had no heat and it got cold at night. Finally moved to a new room and…Dec 29, 2020

Crowne Plaza Monterrey

from P2,530
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza Monterrey

Landmarks

  • In Monterrey Centro
  • Macroplaza - 11 min walk
  • Alameda - 26 min walk
  • Museo del Obispado - 44 min walk
  • Auditorium Pabellón M - 4 min walk
  • Basilica de Guadalupe - 15 min walk
  • Cintermex - 2.5 mi / 4 km
  • Arena Monterrey - 2.6 mi / 4.2 km

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 33 min drive
  • Padre Mier Station - 9 min walk
  • General I. Zaragoza Station - 10 min walk
  • Fundadores Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 403 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 893
  • Conference space size (meters) - 83
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Montana - This restaurant specializes in regional cuisine and serves lunch and dinner.

Lobby Bar - Onsite bar.

Crowne Plaza Monterrey’s small print

Also known as

  • Crowne Plaza Hotel Monterrey
  • Crowne Plaza Monterrey
  • Monterrey Crowne Plaza
  • Crowne Plaza Monterrey Hotel Monterrey
  • Crowne Plaza Monterrey Hotel
  • Crowne Plaza Monterrey Hotel
  • Crowne Plaza Monterrey Monterrey
  • Crowne Plaza Monterrey Hotel Monterrey

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Continental breakfast is offered for an extra charge of MXN 180 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Monterrey

  • Does Crowne Plaza Monterrey offer free cancellation for a full refund?
    Yes, Crowne Plaza Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Monterrey?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Monterrey?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza Monterrey?
    Yes, there's an indoor pool.
  • Are pets allowed at Crowne Plaza Monterrey?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Monterrey?
    You can check in from 3:00 PM - 8:00 PM. Check-out time is 1 PM. Contactless check-out is available.
  • Are there restaurants at or near Crowne Plaza Monterrey?
    Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Vips (3-min walk), Asador La Vaca Argentina (5-min walk), and La Puntada (6-min walk).
  • Is there an onsite casino at Crowne Plaza Monterrey?
    No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.
  • What is there to do at Crowne Plaza Monterrey and nearby?
    Crowne Plaza Monterrey has an indoor pool and a sauna, as well as a fitness center.

Recent reviews

Fabulous 8.6 From 312 reviews

Exceptional 10.0
Located next to the Macroplaza and downtown very convenient
ana, us4 night family trip
Very good 8.0
Its a good hotel for a stay. Great location and they are super friendly. Free parking but don’t forget to get the mark on your ticket
us1 night family trip
Exceptional 10.0
Monterrey Best Stay
Excellent Hotel. Great Rooms! Awesome Location. Fabulous Customer Service! Bar & Restaurant are Wonderful.
Luz, us2 night trip
Very good 8.0
delay on fixing an issue.
when I arrived i notice the sink has a slow drain, later that same day the shower had the same issue, I reported that to the front desk, after i returned I know some one was in the room working on the issue, since they left a tool, however the issue was still present. So I went to the front desk and told them I would request a different room if they would not fix the issue right away. and they sent some one, and got it fixed.
Pablo, us3 night business trip
Exceptional 10.0
The service is great, since you walk in everyone's super attentive. The amenities are great and well kept. Hotel is clean.
N.C, us1 night family trip
Exceptional 10.0
Nice hotel close to the macroplaza
Nice hotel very close to downtown and macroplaza, free parking, very comfortable
Roberto, us2 night trip
Exceptional 10.0
will book again
Great place and perfect location,valet and employee very respectful
J Robert, mx2 night family trip
Very good 8.0
Great Hotel..just wised they had a mini fridge and microwave.
us8 night family trip
Very good 8.0
All was good in general, Is just that due to the current situation with Covid-19, restaurant was only doing room service.
us2 night business trip
Poor 2.0
No air conditioning in the hotel bad experience
Yolanda, us1 night family trip

Crowne Plaza Monterrey