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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Siena Suite

3-star3 stars
Avenida CTM entre Av 20 y Av 25, Playa del Carmen, QROO, 77710, Mexico

Central hotel connected to a shopping center, within walking distance of Quinta Avenida
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We were there for almost a week and it was so wonderful to be off the beaten path so to speak! We intentionally did not want to be at a high end resort and we loved being more in…Jan 27, 2021

Siena Suite

from P1,861
  • Premium Suite, 1 King Bed
  • Standard Suite, 1 Double Bed
  • Family Suite, 1 King Bed with Sofa bed
  • Executive Twin Room

What’s around Siena Suite

Landmarks

  • In Zazil-ha
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 8 min walk
  • Playa del Carmen Main Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 28 min walk
  • Grand Coral Golf Riviera Maya - 2.8 mi / 4.5 km
  • El Camaleon Mayakoba Golf Course - 5.2 mi / 8.4 km
  • Xcaret Eco Theme Park - 7.2 mi / 11.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 5 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service (during limited hours)
Things to do
  • Spa services on site
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
Facilities
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Siena Suite’s small print

Also known as

  • Coral Suites Aparthotel Playa del Carmen
  • Siena Suite Hotel Playa del Carmen
  • Coral Suites Playa del Carmen
  • Coral Suites Apartment Playa del Carmen
  • Coral Suites Apartment
  • Siena Suite Hotel
  • Siena Suite Playa del Carmen

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Siena Suite

  • Does Siena Suite offer free cancellation for a full refund?
    Yes, Siena Suite does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Siena Suite?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Siena Suite?
    Sorry, there's no onsite parking at Siena Suite.
  • Are pets allowed at Siena Suite?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Siena Suite?
    You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Siena Suite?
    Yes. Nearby restaurants include La Pirata (3-min walk), Salento (4-min walk), and Las hijas de la Tostada (4-min walk).
  • Is airport shuttle service offered by Siena Suite?
    Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one-way.
  • What is there to do at Siena Suite and nearby?
    Siena Suite has spa services and a garden.

Recent reviews

Good 6.8 From 11 reviews

Exceptional 10.0
Clean and super comfy room
mark, us1 night trip
Exceptional 10.0
Una atención inigualable, el lugar muy cómodo. En general un excelente lugar.
mx2 night romance trip
Poor 2.0
Terrible
Terrible, ubicación de miedo, la persona en recepción estaba claramente pacheca, no encontraban la reservación. Huyan!
Ruben, mx2 night business trip
Poor 2.0
Pas de réception, numéro de téléphone non en fonction... on a dû se trouver un autre hôtel le soir même de notre arrivée.
ca2 night trip
Very good 8.0
Todo bien, hay cerca supermercados. y transportacion x su no tienes vehiculo.
mx4 night trip
Very good 8.0
Bien , solo la acera hacia la playa está retirada
mx1 night romance trip
Very good 8.0
mx4 night trip
Very good 8.0
JOSE FRANCISCO JAVIER, mx1 night family trip
Poor 2.0
mx1 night trip

Siena Suite