Hotel Indigo Dubai Downtown, an IHG Hotel

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Pool
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Design Suite, 1 King Bed (Creek View) | Room

Overview of Hotel Indigo Dubai Downtown, an IHG Hotel

Hotel Indigo Dubai Downtown, an IHG Hotel

5.0 star property
Luxury hotel with 2 bars/lounges, near Dubai Mall

9.4/10 Exceptional

227 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
Map
Marasi Drive, PO Box 24666, Dubai, 00000
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • 24-hour business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Downtown Dubai
  • Dubai Mall - 14 min walk
  • Dubai Fountain - 15 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • Burj Khalifa - 29 min walk
  • Dubai Creek - 39 min walk
  • Dubai World Trade Centre - 12 min drive
  • Dubai Festival City Mall - 11 min drive
  • City Centre Deira - 14 min drive
  • BurJuman Mall - 20 min drive
  • Dubai Cruise Terminal - 19 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 41 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Indigo Dubai Downtown, an IHG Hotel

5-star luxury hotel near Dubai Mall
Burj Khalifa is located near Hotel Indigo Dubai Downtown, an IHG Hotel, which provides a roundtrip airport shuttle, a poolside bar, and an art gallery on site. The onsite café, Open Sesame, features Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a porter/bellhop, and tour/ticket assistance
  • A 24-hour front desk, 2 meeting rooms, and luggage storage
Room features
All guestrooms at Hotel Indigo Dubai Downtown, an IHG Hotel boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • Smart TVs with digital channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Indonesian, Portuguese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 269 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop

Working away

  • 24-hour business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Art gallery on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Portuguese
  • Russian

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Dining

Open Sesame - This café specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Off The Wall - This cocktail bar specializes in Asian cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Orange Feels - This bar is located by the pool. Open daily.
Bakala Jooos - This lobby lounge serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • Tourism fee: AED 20 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 95 for adults and AED 50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for AED 130.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AED 200 per pet, per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Hotel Indigo Dubai Downtown
Indigo Dubai Downtown, An Ihg
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel
Hotel Indigo Dubai Downtown, an IHG Hotel Dubai
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Hotel Indigo Dubai Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Dubai Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Dubai Downtown, an IHG Hotel?
As of October 5, 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Dubai Downtown, an IHG Hotel on October 16, 2022 start from P 8,563, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Dubai Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of AED 200 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.
What are the check-in and check-out times at Hotel Indigo Dubai Downtown, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Indigo Dubai Downtown, an IHG Hotel and nearby?
Hotel Indigo Dubai Downtown, an IHG Hotel has 2 bars and an outdoor pool.
Are there restaurants at or near Hotel Indigo Dubai Downtown, an IHG Hotel?
Yes, Open Sesame offers alfresco dining and Mediterranean cuisine. Nearby restaurants include Maison Bagatelle (11-min walk), Mezza House (12-min walk), and NEOS (12-min walk).
What's the area around Hotel Indigo Dubai Downtown, an IHG Hotel like?
Hotel Indigo Dubai Downtown, an IHG Hotel is in Downtown Dubai, a short 14-minute walk from Dubai Mall and 19 minutes' walk from Dubai Aquarium & Underwater Zoo.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.7/10

Property conditions & facilities

9.4/10

Eco-friendliness

4/10 Fair

Unexpected Disappointment
Well I got there Wednesday night 9/21/22 got checked in and my money wallet got misplaced and I had to appreciate they did try to help me address the incident. Had a family situation came up and had to leave early given no consideration for that had already paid and they would not allow any compensation. Live and learn. Sad thing I am also a member of IHG so I guess I need to contact them maybe they will give me some credits for my days. SO IT WAS NOT WHAT I WOULD have wanted
Jacquelyn, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel! Super friendly staff, clean, wonderful breakfast & very comfortable beds & rooms
Marjorie, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Great value
A bit away from the downtown area, but close enough by car. Room was comfortable and breakfast options were great!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always enjoy Hotel Indigo
We always enjoy our stays at Indigo properties around the world and Dubai was no exception. Delicious breakfast, great happy hour at the pool & beautiful room. It was in a convenient location to attractions and the airport. Highly recommend.
Alea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bianca, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Decent stay
It was a decent stay with a not so great breakfast… the hotel looks very near but actually it’s not that near to the Dubai mall even … although the decor of the corner jr suite room which we booked was really different..and the room was spacious enough for us.
Ashish, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s great
Adamu, 10-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Anikiyna, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

gaurav, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Indigo is a gem
We stayed in end may - June for six nights as s family. Reached in the evening - close to the airport (20 mins) - check on was smooth - we got a seventh floor downtown facing room - nice view of the traffic and downtown - bed and linen are super, toilet is ok- shower is amazing- next morning and subsequently every morning found a 7 star breakfast - variety is vast, cafetieerre is nice only if you are a hard core tea drinker you won't get a well brewed tea - the kadak Chai actually tastes different than in India! Went to the pool only one day - was too hot and got a bit of a sun burn ;) love to go and stay again and again!!
Varun, 6-night family trip
Verified Hotels.com guest review