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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Au Co Art Classic Hotel & Spa, Hanoi, Vietnam

3.5-star3.5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Free WiFi
52- 54B Ngo Huyen, Hang Trong, Hoan Kiem, Hanoi, Vietnam

Art Deco hotel with full-service spa, connected to the convention center, near St. Joseph's Cathedral
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Room is so spacious and clean. Staffs are so friendly, location is so close to everything…Feb 13, 2020
  • We arrived at 1 am and were greeted quite rudely. The one holding the key threw the key…Jul 31, 2019

Au Co Art Classic Hotel & Spa, Hanoi, Vietnam

from P1,556
  • Classic Suite Double or Twin Room
  • Family Classic Suite
  • Junior Suite Double or Twin Room (Large Window)
  • Au Co Suite, City View
  • Long Quan Suite, City View
  • The Art Suite, Balcony
  • King Art Suite, Balcony
  • Presidential Suite, 1 King Bed with Sofa bed, Terrace, City View
  • Family Art Suite, City View

What’s around Au Co Art Classic Hotel & Spa, Hanoi, Vietnam

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 16 min walk
  • Hanoi Old City Gate - 16 min walk
  • Ho Chi Minh Mausoleum - 26 min walk
  • St. Joseph's Cathedral - 2 min walk
  • Ngoc Son Temple - 12 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station shuttle *

  • Cruise terminal shuttle *

Parking

  • Self parking * on site

Offsite

  • Beach shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Ecotours nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Au Co Beauty Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Au Co mother restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required.

Au Co Art Classic Hotel & Spa, Hanoi, Vietnam’s small print

Also known as

  • Au Co Art Classic Hotel Hanoi
  • Au Co Art Classic Hotel
  • Au Co Art Classic Hanoi
  • Au Co Art Classic
  • Au Co Art Classic & Spa Hanoi
  • Au Co Art Classic Hotel & Spa Hotel
  • Au Co Art Classic Hotel & Spa Hanoi
  • Au Co Art Classic Hotel & Spa Hotel Hanoi

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 577000
  • Christmas Eve (24 December) Gala Dinner per child: VND 377000 (up to 6 years old)

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge of VND 699000 (subject to availability)

Late check-out can be arranged for an extra charge of VND 699000 (subject to availability)

Self parking costs VND 250000 per night

Rollaway beds are available for VND 799000.0 per day

Buffet breakfast is offered for an extra charge of VND 299000 for adults and VND 299000 for children (approximately)

Cribs/Infant beds are available for VND 699000.0 per day

Babysitting/childcare is available for an extra charge

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Au Co Art Classic Hotel & Spa, Hanoi, Vietnam

  • Does Au Co Art Classic Hotel & Spa offer free cancellation for a full refund?
    Yes, Au Co Art Classic Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Au Co Art Classic Hotel & Spa?
    This property confirms that guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Au Co Art Classic Hotel & Spa?
    Yes. Self parking costs VND 250000 per night.
  • Are pets allowed at Au Co Art Classic Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Au Co Art Classic Hotel & Spa?
    You can check in from 2:00 PM to 5:30 AM. There's a charge of VND 699000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 699000 (subject to availability).
  • Are there restaurants at or near Au Co Art Classic Hotel & Spa?
    Yes, there's an onsite restaurant that serves Vietnamese cuisine.
  • What is there to do near Au Co Art Classic Hotel & Spa?
    Recommended spots to visit include St. Joseph's Cathedral (2-min walk) and Hoan Kiem Lake (8-min walk), along with Hanoi Old Town Night Market (9-min walk) and Thang Long Water Puppet Theatre (10-min walk).

Recent reviews

Good 7.6 From 62 reviews

Very good 8.0
Holiday Trip in Hanoi
Very nice place
sg1 night romance trip
Good 6.0
The A/C wasn’t working properly, the room got very humid and damp. I wasn’t aware the room didn’t have normal windows. According to the picture it showed normal windows, upon arrival the room had very small high window which made the room feel clastophobic.
gb4 night trip with friends
Exceptional 10.0
Small boutique Hotel that ticks all the boxes!
Excellent Clean good location, excellent care , everything taken care of ! Highly recommended
Rosanne, au1 night family trip
Fair 4.0
FABRICATION..!!!!!
This hotel is falsely advertised. There is no bar or restaurant. There is no roof top terrace or breakfast. The property pictures posted on hotels.com are taken from a different hotel. For the price the hotel is good value. The staff are kind and helpful, The rooms are clean and the bed was comfortable but it was the other amenities that I particularly need and why I book the hotel in the first place. I have lost trust in the hotels.com website because of this experience..!
Damien, ie2 night trip
Poor 2.0
Guests beware
Au Co Art Classic Hotel is a mess. Beware that this hotel has only been open for two weeks and has a long way to go before being ready. Front desk staff very abrasive and in serious need of customer service training. The manager treats guests strictly - it's her way or the highway. Be especially careful if you are traveling with children. The hotel has 'off the official record' pricing for how much you will have pay for your kids to stay. Otherwise the only redeaming part of the stay is the good breakfast that they serve (next door) to the hotel.
Matthew, us4 night family trip
Exceptional 10.0
Friendly hotel near the cathedral
This was a very pleasant hotel in a great location. My room was very clean and quiet. It was not large but it was well laid out and had a window which opened onto a light shaft. Breakfast was good and they arranged a car for me to the airport The best part of all were the staff which were very charming and helpful.
Thomas, us1 night trip
Poor 2.0
Dont stay here! Lier! Not honest! Worst hotel ever
Arrive 4-5pm On31/12.hotel said the room have problem. So he gave us the room in the next hotel name Gem premier luxury hotel. The hotel said that they gave us an upgrade to a bigger and more luxury room. Which is not true at all!!!!!!(pls see the photo1-4)This room is on the 2nd floor on the left side from lift. The floor wasnt clean, the wall paper and furniture was old, and the window is facing a wall!) After that we went directly to lobby to refuse staying in that room and request to cancel it. Hotel reply that we can cancel but they wont refund any money. Which was unfair! They said the original room we booked has some prob with water and hotel was full! I checked on the web and found out that they are still selling rooms in triple price! So we called hotels.com to change us to other hotel and callcenter need to call hotel to prove what i said was true. Then the hotel lied again that i was checked in and ok with the room they offered when i still waiting at lobby for more than one hour. I waited there for callcenter to call me back for another hour and no feedback from callcenter. I gave up and the hotel said they will give us a room in au co art (and said that it was an upgrade again! Which i think it was the room i booked at first but hotel want to keep it for others to sell higher price cos its 31/12) and he will move other customer to gem premier instead. We were so tired and disappointed so we accepted.no apologize, no guilty, no service minded at all.
PEICHI, tw1 night trip
Poor 2.0
Brug aldrig dette hotel
De laver overbookninger og sender folk over på et andet hotel som er meget under standard. Jeg havde desværre betalt på forhånd og fik beskeden at de hverken ville give afslag eller pengene tilbage. De var fuldstændig ligeglad. Handler kun om at snyde folk. Hold jer langt fra dette hotel
Frank, dk2 night family trip
Good 6.0
期待しすぎない方が
スタッフは親切、食事もいい。 でも施設が… 写真はかなりの部分がフェイクです(笑) 場所はいいので、男性1人とかならそんなもんかも
masahiro, jp1 night romance trip
Fair 4.0
写真のイメージに騙された? 値段相応のホテルでした。 
TOSHIKAZU, jp2 night romance trip

Au Co Art Classic Hotel & Spa, Hanoi, Vietnam

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