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All properties in Kowloon, Hong Kong SAR
1 room, 2 adults

Sheraton Hong Kong Hotel & Towers, Kowloon, Hong Kong SAR

5-star5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
20 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong SAR

Luxury hotel with full-service spa, connected to a shopping center, near Victoria Harbour
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very good location and staff very attentive. Jul 31, 2019
  • The location was perfect.Feb 27, 2019

Sheraton Hong Kong Hotel & Towers, Kowloon, Hong Kong SAR

from P6,009
  • Deluxe Room, 1 King Bed, Non Smoking, Courtyard View
  • Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 1 Double Bed, Non Smoking, Tower
  • Deluxe Twin Room
  • Executive Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, Tower
  • Suite, 1 King Bed, Non Smoking, Tower
  • Harbour View Twin Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Suite, 2 Double Beds, Non Smoking
  • Towers Deluxe Harbour View Twin Room, Towers Lounge access
  • Standard Single Room
  • Suite, 1 Double Bed, Non Smoking, Tower
  • Room, 1 Double Bed, Non Smoking, Tower
  • Deluxe Room, 1 King Bed, Non Smoking, Tower
  • Deluxe Harbour View Twin Room

What’s around Sheraton Hong Kong Hotel & Towers, Kowloon, Hong Kong SAR

Landmarks

  • In Tsim Sha Tsui
  • Victoria Harbour - 3 min walk
  • Kowloon Bay - 28 min walk
  • Hong Kong Convention and Exhibition Centre - 30 min walk
  • Lan Kwai Fong - 33 min walk
  • Hong Kong - Macau Ferry Terminal - 33 min walk
  • Soho - 36 min walk
  • Tsim Sha Tsui Promenade - 1 min walk

Getting around

  • Hong Kong Intl. Airport (HKG) - 35 min drive
  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Hong Kong Tsim Sha Tsui Station - 4 min walk
  • Hong Kong Jordan Station - 15 min walk
  • Hong Kong Station - 25 min walk
  • Whampoa Station - 29 min walk

At a glance

Key facts

Hotel size

  • This hotel has 782 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking (limited) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Pool umbrellas
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 15043
  • Conference space size (meters) - 1398
  • One meeting room 1
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • Tablet computer
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Health Club has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Celestial Court - This restaurant serves lunch and dinner. Reservations are required.

Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Oyster & Wine Bar - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Sky Lounge - Onsite bar. Happy hour is offered. Open daily.

Sheraton Hong Kong Hotel & Towers, Kowloon, Hong Kong SAR’s small print

Also known as

  • Sheraton Hong Kong Hotel & Towers
  • Sheraton Hong Kong Hotel & Towers Hotel Kowloon
  • Sheraton Hong Kong Towers
  • Sheraton Hotel Hong Kong Towers
  • Sheraton Hong Kong Hotel Towers Kowloon
  • Sheraton Hong Kong Hotel Towers
  • Sheraton Hong Kong Towers Kowloon
  • Sheraton Hong Kong & Towers
  • Sheraton Hong Kong Hotel & Towers Hotel
  • Sheraton Hong Kong Hotel & Towers Kowloon

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: HKD 1000.00 per night

Optional extras

Valet parking costs HKD 1920 per day

Rollaway beds are available for HKD 550.0 per day

Buffet breakfast is offered for an extra charge of HKD 275.00 for adults and HKD 138.00 for children (approximately)

Cribs/Infant beds are available for HKD 275.0 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Hong Kong Hotel & Towers, Kowloon, Hong Kong SAR

  • Does Sheraton Hong Kong Hotel & Towers offer free cancellation for a full refund?
    Yes, Sheraton Hong Kong Hotel & Towers does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sheraton Hong Kong Hotel & Towers?
    Yes. Valet parking costs HKD 1920 per day. Parking spots may be limited.
  • Is there a pool at Sheraton Hong Kong Hotel & Towers?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheraton Hong Kong Hotel & Towers?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sheraton Hong Kong Hotel & Towers?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Sheraton Hong Kong Hotel & Towers?
    Yes, there are 6 onsite restaurants. Nearby restaurants include Morton's The Steakhouse (1-min walk), King Ludwig (2-min walk), and Khyber Pass Mess Club (2-min walk).

Recent reviews

Fabulous 8.6 From 851 reviews

Very good 8.0
We had a great experience! You’re staff were so accommodating. Good job!
Imelda, ph2 night romance trip
Exceptional 10.0
Nice hospitality.
us1 night family trip
Good 6.0
Poor value for money. Especially since there are so many better options with higher facilities and less prices.
Samir, in2 night business trip
Very good 8.0
Overall, a good stay with some maintenance flaws.
Excellent Stay. Wonderful view of Hong Kong island. Location is very convenient with easy access to various museums, shopping center, and the metro. (Do note that, while the property seems mostly well maintained, it is old and the shower drains were not functioning property, causing the entire bathroom to flood.)
us1 night family trip
Exceptional 10.0
The view is good, the room is clean....but a large crows of China do not line up well.
PAK HUNG, us1 night trip
Exceptional 10.0
Unbelievable service!
Excellent service from the moment we entered the hotel to time we left. This was definitely one of the best hotels we have stayed in worldwide. Fantastic location too.
Shaun, za2 night trip
Exceptional 10.0
HK view
very good price and location etc
Simon, th3 night business trip
Exceptional 10.0
Very good choice.
Very good experience with tower room. Basically it's included everyday free breakfast and ever evening from 5 to 8 free drinks and snacks in the sky lounge facing the harbour. I will come again
galani, ie3 night business trip
Exceptional 10.0
Expectations met
Sheraton hotel. What else can be said. Great location. Central to Nathan Road shops and markets.
Darren, au5 night trip
Very good 8.0
Good location
comfortable and location is good
Ming Fai Ivan, as1 night business trip

Sheraton Hong Kong Hotel & Towers, Kowloon, Hong Kong SAR

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