Sandy Palace Hotel

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Overview of Sandy Palace Hotel

Sandy Palace Hotel

4.0 star property
4-star Amman hotel with full-service spa, connected to a shopping center

6.4/10 Good

71 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Khaled Ben Al Walid, Amman, Amman Governorate
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • Business center
  • 3 meeting rooms
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Al Abdali

Getting around

  • Queen Alia Intl. Airport (AMM) - 54 min drive
  • Airport shuttle (surcharge)

About this property

Sandy Palace Hotel

Sandy Palace Hotel offers an airport shuttle (available 24 hours) for JOD 35 per vehicle one-way. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body scrubs, or body treatments. A bar/lounge, a health club, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the comfortable beds and helpful staff.


Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms


  • Check-in time from 2:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking


  • Arabic
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe

Special features


Iron Skeleton has 18 treatment rooms. Services include body scrubs, body treatments, and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Spa fee: JOD 35 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of JOD 35 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for JOD 15 per day
  • Airport shuttle service for children up to age 5 costs JOD 0 (roundtrip)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Sandy Palace Hotel Amman
Sandy Palace Amman
Sandy Palace
Sandy Palace Hotel Hotel
Sandy Palace Hotel Amman
Sandy Palace Hotel Hotel Amman

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Husain, 11-night trip
Verified guest review

6/10 Good

tareq, 1-night trip
Verified guest review

2/10 Poor

defect tv Defect wc Defect shower No tesues on wc Dirty wc No bottle water nor cups Really bad service
Jasem, 1-night family trip
Verified guest review

6/10 Good

Stay away from this Hotel
Hotel was under my expectation,I am disappointed because what they described in the website doesn’t match at all the reality of the Hotel , front desk provide rough conversations not enjoyable and smiling faces as professional front desk, I asked for twins bed for my reservation and they give me a queen bed , I had to go to the front disk and ask for it, location is a lot of car noise 24/7, cleaning service Is another issue need to be consider, room windows full of dust ,they give me one tower for two people and the linen beds never be replaced for all my trip 9 days , no ice machine, no water,each room has mini fridge and first time I opened it I thought it was microwave haha , it was damage , I had to ask twice for some one come and replaced it and the mini fridge size is roughly four small water bottles, I had to leave as emergency check out but no refundable my two days early check out , I give the hotel one star . It was a bad experience with Sandy Palace Hotel , it did not deserve this name either, And the question is how provide this kind of hotel for tourist people.
Majd, 11-night business trip
Verified guest review

10/10 Exceptional

Thomas W, 2-night trip
Verified guest review

2/10 Poor

Amal, 1-night trip
Verified Expedia guest review

2/10 Poor

Staff were generally surly, concierge did not speak english. Cleanliness was awful, we went away for one night and came back to find the same glasses sitting in the bathroom. We had two rooms and the coffees and teas were not replaced - we had to ask for this every day. The sheets were tired and didn't cover the mattress so we had to ask for them to be changed. There were two elevators and one was usually out of service and our room cards kept getting switched off so the elevators didn't move and we had to repeatedly go downstairs to reception for reactivation from our rooms on the third floor. It was very exhausting staying at this hotel, we were all four of us relieved on checkout after we had been there for a week.
7-night family trip
Verified Expedia guest review

6/10 Good

Its okay
The location of this hotel is in a busy part of Amman. There are plenty of shops if one is interested to shop gold jewelry. Hotel lobby is remodeled hence it gives an illusion of newer hotel. hotel was kind enough to let us check out few hours later than the usual time .
Aneela, 3-night trip
Verified guest review

10/10 Exceptional

YOSIF, 4-night family trip
Verified guest review

6/10 Good

Nice Big rooms. Had issue when leaving for airport, where the hotel driver got into argument with taxi driver. Negative was that we didn’t know he was official hotel driver due to lack of signage. Plus the security guard just stood around without trying to resolve anything.
2-night family trip
Verified guest review