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1 room, 2 adults

Sheraton Mexico City Maria Isabel Hotel, Mexico City, Mexico

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • WiFi (surcharge)
  • Dry cleaning/laundry service
  • Elevator
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500, Mexico

4-star hotel with outdoor pool, near The Angel of Independence Monument
  • Great for families

    Good to know

    • Free cribs/infant beds
    • WiFi (surcharge)
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great Hotel and great service Jun 18, 2020
  • The location was excellent. It was close to everything! It had restaurants, stores, and…Apr 1, 2020

Sheraton Mexico City Maria Isabel Hotel, Mexico City, Mexico

from P4,252
  • Classic Room, 1 King Bed, Non Smoking, Tower
  • Classic Room, 2 Double Beds, Non Smoking, Tower
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking, Tower
  • Deluxe Room, 2 Double Beds, Non Smoking, Tower
  • Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Double Beds, Non Smoking, View
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, Business Lounge Access
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, Business Lounge Access
  • Club Suite, 1 Bedroom, Business Lounge Access
  • Junior Suite, 1 Bedroom, Business Lounge Access
  • Club Suite, 1 Bedroom, Business Lounge Access, Corner

What’s around Sheraton Mexico City Maria Isabel Hotel, Mexico City, Mexico

Landmarks

  • In Reforma
  • The Angel of Independence Monument - 2 min walk
  • U.S. Embassy - 4 min walk
  • Museo Nacional de Antropologia - 29 min walk
  • Reforma 222 - 9 min walk
  • Castillo de Chapultepec - 26 min walk
  • British Embassy - 5 min walk
  • Diana the Huntress Fountain - 8 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 28 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 13 min walk
  • Insurgentes Station - 13 min walk
  • Chapultepec Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 756 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 12:30 AM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room (up to 26 lbs)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Tennis on site
  • Spa services on site
  • Steam room
  • Fitness classes on site
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Sheraton Mexico City Maria Isabel Hotel, Mexico City, Mexico’s small print

Also known as

  • Hotel Isabel Sheraton
  • Sheraton Maria Isabel Towers Mexico City
  • Sheraton Mexico City Maria Isabel Hotel
  • Sheraton Mexico City Maria Isabel
  • Sheraton Maria Isabel
  • Mexico City Sheraton
  • Sheraton Mexico City Maria Isabel Hotel Hotel
  • Sheraton Mexico City Maria Isabel Hotel Mexico City
  • Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City
  • Maria Sheraton
  • Sheraton Isabel
  • Sheraton Isabel Maria
  • Sheraton Maria
  • Sheraton Maria Isabel Hotel
  • Sheraton Maria Isabel Hotel & Towers
  • Sheraton Maria Isabel Hotel & Towers Mexico City
  • Sheraton Maria Isabel Towers

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 155 per day

Buffet breakfast is offered for an extra charge of MXN 320 for adults and MXN 170 for children (approximately)

Pets are allowed for an extra charge of MXN 2000 per pet, per stay, plus a one-time cleaning fee of MXN 1300

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for MXN 199 per night (rates may vary)

WiFi is available in public areas for MXN 199 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Mexico City Maria Isabel Hotel, Mexico City, Mexico

  • Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?
    Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sheraton Mexico City Maria Isabel Hotel?
    Yes. Valet parking costs MXN 155 per day.
  • Is there a pool at Sheraton Mexico City Maria Isabel Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of MXN 2000 per pet, per stay.
  • What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?
    You can check in from 12:30 AM to anytime. Check-out time is noon.
  • Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?
    Yes, an airport shuttle is available.
  • What is there to do near Sheraton Mexico City Maria Isabel Hotel?
    Recommended spots to visit include The Angel of Independence Monument (2-min walk) and U.S. Embassy (4-min walk), along with British Embassy (5-min walk) and Diana the Huntress Fountain (8-min walk).

Recent reviews

Fabulous 8.8 From 1,674 reviews

Very good 8.0
My stay was very good staff very professional and helpful
antonio, ca2 night trip
Exceptional 10.0
Great location for the price
Great location and service
Christina Y, us5 night business trip
Very good 8.0
Nice places
Coffe maker in the room is difficult to use, why canot provide just normal catele. But hotel is good next to Angel monument
mangirdas, gb1 night business trip
Exceptional 10.0
perfection!
valérie, ca3 night business trip
Exceptional 10.0
Perfect stay for a weekend
Amazing stay, comfortable beds, clean, friendly staff. Restaurants and public transportation all around.
Guadalupe, us2 night trip with friends
Good 6.0
Wifi was on and off. Elevator stopped working one night making us to walk up to the room on 11th floor.
Hai, ca4 night business trip
Exceptional 10.0
Great Experience
I love staying here. Perfect location for everything. Shopping, dining, and sight seeing. Staff is the friendliest.
Eliezer, us2 night trip
Exceptional 10.0
Good service
STEEVS, us1 night trip
Very good 8.0
Great location, will stay again
I arrived a tired traveller 2 weeks into a 3 weeks business trip and so when I got to my room (post very good welcome) I was disappointed by how tired it was and a touch old fashioned. Of course I hadn’t booked a suite and those are the photos they advertise but I had thought even the smaller rooms would be of that style. There was a coffee stain on one wall and the paper was peeling in the toilet. However, Andreas came to the rescue and as i was staying for 5 nights he kindly moved me to a room on the top floor that was much more modern with a large shower as opposed to a bath. Other points of note Breakfast- great, made better by the staff Cleanliness- fantastic but I did have to ask for my sheets and towels not to be changed at all (environment) despite the usual hotel sign saying they are doing their bit Concierge- super helpful Lobby bar - such friendly staff I would recommend 100%
Kirsty, gb5 night business trip
Exceptional 10.0
Wonderful location, safe, clean rooms
Great location. wonderful staff. Rooms a bit dated but very clean.
us3 night family trip

Sheraton Mexico City Maria Isabel Hotel, Mexico City, Mexico

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