Shangri-La Singapore (SG Clean)

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Overview of Shangri-La Singapore (SG Clean)

VIP Access

Shangri-La Singapore (SG Clean)

5.0 star property
Luxury hotel with spa, near Orchard Road

9.2/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
22 Orange Grove Road, Singapore, 258350
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Children's pool
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Tanglin
  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 8 min drive
  • Suntec City - 15 min drive
  • Singapore City Hall - 14 min drive
  • Bugis Street Shopping District - 16 min drive
  • Singapore Flyer - 16 min drive
  • Raffles Place - 15 min drive
  • Marina Bay Sands Skypark - 17 min drive
  • Gardens by the Bay - 17 min drive
  • Marina Bay Sands Casino - 18 min drive

Getting around

  • Seletar Airport (XSP) - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive
  • Senai International Airport (JHB) - 66 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 23.8 miles/38.2 km
  • JB Sentral - 38 min drive
  • Orchard Station - 14 min walk
  • Newton Station - 19 min walk
  • Somerset Station - 25 min walk
  • Free area shuttle
  • Free shopping center shuttle

About this property

Shangri-La Singapore (SG Clean)

At Shangri-La Singapore (SG Clean), you'll be 0.3 mi (0.5 km) from Orchard Road and 3.6 mi (5.7 km) from Marina Bay Sands Skypark. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and The Waterfall, one of 3 restaurants, serves Italian cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers like the helpful staff and family-friendly amenities. Public transportation is close by: Orchard Station is just 14 minutes by foot.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 747 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM.
  • Guests who are not citizens of Singapore must contact the property to verify their Safe Travel Lanes traveler status at least 3 days before check-in. The property will email guests with detailed instructions after booking.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Shangri-La Singapore (SG Clean) is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of SGD 43 for adults and SGD 21.50 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore
Shangri La Singapore
Shangri La Hotel Singapore
Shangri La Singapore Sg Clean
Shangri-La Singapore (SG Clean) Hotel
Shangri La Hotel Singapore (SG Clean)
Shangri-La Singapore (SG Clean) Singapore
Shangri-La Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

daniel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wyett, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Disappointing overall. Have stayed at the Shangri-La worldwide and this has been the most underwhelming experience. Room not available until after 4pm when standard check-in is 3pm. Rude staff at the Line restaurant at breakfast time and extremely long wait (over 1hr) when a request was made to Housekeeping.
Henna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boon How, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

teck seng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rosalind, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful family moments
Repeated visits to this wonderful hotel tells how much we enjoyed staying here. You will never run out of activities to do when staying here. The kid is very well occupied, giving us some time to spend with each other. Everything is so amazing and comfortable. Also right in the middle of town, a drive to Orchard is just a turn away. All hotel staff is wonderful and very polite. Even to little clients, they treat them with respect and engage them totally!
Viviana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 2-night trip
Verified Expedia guest review