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Santa Catalina Hotel

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Pool
Rooftop pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Santa Catalina Hotel

VIP Access

Santa Catalina Hotel

4.0 star property
4-star hotel in Cartagena Walled City with restaurant and pool bar

9.0/10 Superb

433 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001

Room options

About this area

What's nearby

  • In Cartagena Walled City
  • Bocagrande Beach - 9 min drive
  • Ayala Center - 12 min drive
  • Clock Tower - 15 min drive
  • Blanca Beach - 65 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • San Pedro - 2 min walk
  • El Bistro - 3 min walk
  • San Alberto - 3 min walk
  • El Barón - 3 min walk
  • Juan Valdez - 3 min walk

About this property

Santa Catalina Hotel

Santa Catalina Hotel is just 3.9 mi (6.3 km) from the airport and offers a shuttle (available 24 hours) for COP 63000 per vehicle one-way. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features of this upscale hotel include a rooftop terrace, a poolside bar, and a terrace. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restante Gran Inka - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 63000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 80000 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Noise-free guestrooms cannot be guaranteed. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>
Property Registration Number RNT 62290

Also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Frequently asked questions

Does Santa Catalina Hotel offer free cancellation for a full refund?
Yes, Santa Catalina Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Santa Catalina Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Santa Catalina Hotel?
Yes, pets are welcome. There's a charge of COP 80000 per pet, per day. Food and water bowls are available.
Is parking offered on site at Santa Catalina Hotel?
Sorry, there's no onsite parking at Santa Catalina Hotel.
Is airport shuttle service offered by Santa Catalina Hotel?
Yes, an airport shuttle is available. The charge is COP 63000 per vehicle one-way.
What are the check-in and check-out times at Santa Catalina Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Santa Catalina Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.
What is there to do at Santa Catalina Hotel and nearby?
Santa Catalina Hotel has a garden.
Are there restaurants at or near Santa Catalina Hotel?
Yes, there's an onsite restaurant, Restante Gran Inka. Nearby restaurants include Juan Valdez (3-min walk), La Paletteria (3-min walk), and Porton de San Sebastian (3-min walk).
What's the area around Santa Catalina Hotel like?
Santa Catalina Hotel is a short 1-minute walk from Clock Tower and 6 minutes' walk from Ayala Center.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location, excellent history and great staff. The area is surrounded by wonderful nightlife and can get a little loud with the party
2-night trip
Verified Hotels.com guest review

6/10 Good

Loud music
Great location, nice rooms but loud music plays until 2-3 am every night - very hard to get a good nights sleep
Joseph, 3-night trip
Verified Hotels.com guest review

6/10 Good

We had a high expectation regarding our stay. However, we found the hotel smelly, with a strong smell to humidity. The room was clean and it was refresh every day. The attention was not good. The attendance were slow when an issue arise, for example, our room did not lock the door, after three attempts for solving, the issue was low battery. They had an event for the company in the hotel and the made us to feel unwelcome when using the pool, even when we paid the full rate. In general the service was nice, polite but slow and hesitant to accommodate properly
Leonardo, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Waste of money
Terrible property. We booked one night, they had a party with super loud music all night so we couldn’t sleep and they shut down power for maintenance in the morning. They should have told me beforehand so I could decide if I wanted to stay during their party and maintenance affair. I want my money back. Also the room had a terrible humidity stain
Diana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great. Just wished the staff would speak a little english, other than that it was perfect
Banafsheh, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good but not quite as good as last time
Second stay here and would probably stay again. Not quite as good as the first time. The staff were excellent however the hotel has a few issues. The elevator is terrible. There is only one and not only is it slow but unreliable. Multiple times I would push a particular floor and then halfway there, it would cancel and then head in the opposite direction. My room also has some pretty bad water damage on part of the floor. Fleet like my foot may go straight through. Notified the start and they said they would look into it. Neither of these things would stop me staying there as the staff and the hotel in general are really great. Rooftop pool and jacuzzi are great.
Anthony, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dalinda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Love it , beautiful hotel 👌
david, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location and the staff was over the top. The terrace is amazing with a beautiful view of the old city. Breakfast was included and delicious.
Alessandra, 1-night trip with friends
Verified Expedia guest review