Premier Residences Phu Quoc Emerald Bay Managed by Accor

5.0 star property
Upscale beachfront resort with spa, near Phu Quoc Prison

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Premier Residences Phu Quoc Emerald Bay Managed by Accor

Photo gallery for Premier Residences Phu Quoc Emerald Bay Managed by Accor

Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
In-room safe, individually decorated, individually furnished, desk
Breakfast for a fee

Overview of Premier Residences Phu Quoc Emerald Bay Managed by Accor

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Kem Beach, An Thoi, Phu Quoc, Kien Giang, 920000
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area

Room options

Family Room, 2 Bedrooms

  • 107 sq m
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds

Penthouse, 2 Bedrooms, Private Pool

  • 256 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Superior Suite, Balcony (1 King Bed)

  • 57 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, Balcony

  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Balcony (2 King Bed)

  • 80 sq m
  • Partial sea view
  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Khem Beach
  • Phu Quoc Beach - 29 min drive
  • Phu Quoc Night Market - 25 min drive
  • Shophouse Grand World - 45 min drive
  • Corona Casino - 47 min drive
  • VinWonders Phu Quoc - 49 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 24 min drive

Restaurants

  • Rice Market - 16 min drive
  • Kim Dao - 17 min walk
  • Draft Beer - 7 min drive
  • Lagoon Bbq & Vietnamese Cuisine - 6 min drive
  • Anba Coffee - 90 min drive

About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Premier Residences Phu Quoc Emerald Bay Managed by Accor offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks, plus you'll have access to onsite kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Mercato, one of 2 restaurants, serves local and international cuisine and is open for breakfast. Other highlights at this luxurious resort include 2 poolside bars, a free kid's club, and a fitness center.

Languages

Chinese (Mandarin), English, French, Russian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 745 units
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Children's menu
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On a private beach
  • Beach volleyball
  • Kayaking
  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Steam room
  • Waterslide
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Wheelchairs available on site
  • Hand-held showerheads
  • Grab bar in shower
  • Shower grab bar height (inches): 37
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Mercato - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Clubhouse - This beachfront restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Muse - Overlooking the ocean and pool, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
Pool Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Play Ground - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1323000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 14 years old are not allowed in the spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Frequently asked questions

Does Premier Residences Phu Quoc Emerald Bay Managed by Accor offer free cancellation for a full refund?
Yes, Premier Residences Phu Quoc Emerald Bay Managed by Accor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
You can check in from 3:00 PM - anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Premier Residences Phu Quoc Emerald Bay Managed by Accor and nearby?
Have fun with onsite activities like kayaking and volleyball. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Premier Residences Phu Quoc Emerald Bay Managed by Accor also has 2 poolside bars, 3 bars, and a private beach, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Premier Residences Phu Quoc Emerald Bay Managed by Accor?
Yes, there are 2 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views.
What's the area around Premier Residences Phu Quoc Emerald Bay Managed by Accor like?
Premier Residences Phu Quoc Emerald Bay Managed by Accor is in Khem Beach, a short 2-minute walk from Khem Beach.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Adam, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Khanh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our family really enjoy our vacation here. We booked the 3bedrooms with private pool. Beautiful place, very spacious and the foods at the restaurant was very good. Excellent staffs with customer service. We would definitely stay there again!
Kim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel and friendly staffs
Verified Expedia guest review

10/10 Exceptional

Very good hotel for vacation, the only thing that I want to complain is the food and drinks are little too expensive.
Thu, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel with beautiful clean beach
Kim, 1-night trip with friends