Premier Residences Phu Quoc Emerald Bay Managed by Accor

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Beach
Beach
Infinity pool
Pool

Overview of Premier Residences Phu Quoc Emerald Bay Managed by Accor

UNESCO Sustainable Travel Pledge

Premier Residences Phu Quoc Emerald Bay Managed by Accor

4.0 star property
Upscale beachfront resort with spa, near An Thoi Cable Car Station

8.8/10 Fabulous

105 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is P4,354
Price available on 29/06/2022
Map
Kem Beach, An Thoi, Phu Quoc, Kien Giang, 920000
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Khem Beach
  • Sun World Hon Thom Nature Park - 13 min drive
  • Sao Beach - 15 min drive
  • Phu Quoc Beach - 24 min drive
  • Ham Ninh Fishing Village - 31 min drive
  • Phu Quoc Night Market - 35 min drive
  • Phu Quoc National Park - 44 min drive
  • Ong Lang Beach - 50 min drive
  • Starfish Beach - 58 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 21 min drive

About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Premier Residences Phu Quoc Emerald Bay Managed by Accor offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks, plus you'll have access to onsite kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Mercato, one of 2 restaurants, offers garden views and serves breakfast, lunch, and dinner. Other highlights at this upscale resort include 2 poolside bars, a free kid's club, and a fitness center. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 745 units
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Children's menu
  • Lifeguard on site

What to do

  • On a private beach
  • Beach volleyball
  • Kayaking

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 6 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 43-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Emerald Spa. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Mercato - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Club House - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Muse - Overlooking the ocean and pool, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
Pool Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Play Ground - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for VND 1323000 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 14 years old are not allowed in the spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

6/10 Good

Beautiful Beach but poorly managed
Was not well managed. There were problems with our room upon check-in and it took over an hour for them to switch rooms. That was odd since there were hardly any people in the hotel. Food was overpriced and of poor quality. My girlfriend found a worm in her food. The beach is beautiful, but I can't see how the hotel can poorly manage the beach. If this hotel was managed better, I would recommend it. As of right now, I would avoid this place.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cosy Comfy Resort
Comfy cosy resort on Phu Quoc nearest to the most scenic cable car sea view experience found on this relatively unknown island. Hotel may be a far distance from the airport at this corner of the island. Hotel resort is self-contained with many resort activites - beach, pool and a games room. Morning breakfast buffet is amongst the best - comparable here with its prestigious neighbour. A good choice for rest & relax, chilling by the balcony, by the pool, at the games room etc.
Yeow, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not bad. but I don't think this is 5-star hotel. Sun beds are so dirty that I can't lay my baby down without a towel.
Betty, 2-night trip
Verified CheapTickets guest review

8/10 Very Good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Loved the pool. Disliked lack of dining options. Water temperature and pressure in the shower too low.
Traveler, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Beautiful resort but service is really bad
Resort, pool and beach are very nice and beautiful, very clean and well designed. Gym is great too. Service in the restaurants (especially the clubhouse) is a disaster. I think they work very hard to improve but really not good. Staff also speaks hardly any English. Good and drinks are completely over priced, the AI option helps a bit but it’s not really AI and you’re treated even worse then. There is nothing close to the hotel within walking distance (work in progress). There is very little entertainment in the evening. The animation team ignores you unless you’re Italian. Spa is beautiful but the treatment is maximum average.
Pool
Beach
Spa
Beach
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Good Family Resort
We spent 1 week from 25/12 to 1/1 the hotel is great and has everything you need to enjoy a fuss free getaway vacation. The pool is amazing, the beach is great with comfortable sunbeds,hammock,canoe and paddles...the kids club is very big and convenient. The breakfast is very good and the staff very helpful and friendly. Thank you for our son Birthday cake. It's a very nice family resort that we highly recommend for a nice beach vacation.
Jacques, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

clean and access to private beach. Breakfast is good but set dinner a la carter menu is no good.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended! Place is clean and beautiful. Will definitely come back!
NgocNguyen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great resort one of the best hotels i have been to staff were very good
8-night family trip
Verified Expedia guest review