All properties in Almaty, Almaty Province, Kazakhstan

Iris hotel

City-center Almaty hotel with restaurant

  • Free WiFi and free parking

Image gallery

  • Reception
  • Reception
  • Bathroom
  • Bathroom
  • Reception
Reception. Image 1 of 17.
1 / 17Reception
  • The property is small, clean and very friendly. It has everything what you need for you…

    Jan 28, 2020

  • I must say a job well done to Receptionists Runila and Nura.They are very friendly and…

    Oct 28, 2019

See all 17 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 36 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains
  • Elevator

What’s around

  • Heart of Almaty
  • Republic Square - 6 min walk
  • National Museum of Kazakhstan - 7 min walk
  • Presidential Palace - 8 min walk
  • Colibri - 8 min walk
  • Almaty Opera House - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Twin Room, Non Smoking
  • Double Room Single Use, 1 King Bed, Non Smoking
  • Standard Single Room, 1 King Bed, Non Smoking


  • Heart of Almaty
  • Republic Square - 6 min walk
  • National Museum of Kazakhstan - 7 min walk

What’s around


  • Heart of Almaty
  • Republic Square - 6 min walk
  • National Museum of Kazakhstan - 7 min walk
  • Presidential Palace - 8 min walk
  • Colibri - 8 min walk
  • Almaty Opera House - 15 min walk
  • Nedelka Park - 15 min walk
  • Dostyk Plaza - 21 min walk
  • Zenkov Cathedral - 22 min walk
  • Almaty Cathedral - 30 min walk
  • St Nicholas Cathedral - 31 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 33 min drive
  • Almaty Station - 18 min drive
  • Almaly - 17 min walk

At a glance

Hotel size

  • This hotel has 36 rooms


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite extended parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)


  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Elevator


  • In-room accessibility
  • Wheelchair-accessible path to lift

Languages Spoken

  • Chinese
  • English
  • Russian
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer

Be entertained

  • Plasma TV

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Iris hotel Almaty
  • Iris Almaty
  • Iris hotel Hotel
  • Iris hotel Almaty
  • Iris hotel Hotel Almaty

Optional extras

Buffet breakfast is offered for an extra charge of KZT 2000 for adults and KZT 2000 for children (approximately)


If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Iris hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Dublin (6-min walk), Social coffee (6-min walk), and Traveler`s Coffee (8-min walk).
  • No, this hotel doesn't have a casino, but Casino Zodiak (20-min drive) is nearby.
  • 10.0.Exceptional

    very pleasant hotel

    Great Value accomodation . Neat and clean , good breakfast , Fantastic staff - especially Dalia who is the most helpful angel in all of Almaty ! :) Negative - No hot water between midnight and 7 am

    xavier, 3 night business trip, Sep 23, 2019

    Verified guest review

  • 10.0.Exceptional

    So nice as an iris flower

    If you want to stay at cozy hotel you are welcome here! I liked the hotel. Firstly, it is quite close to beautiful places in Almaty. The Central Square and the park are in very close distance so you can walk there. Many nice restaurants and shopping malls are also near. I mean that the access to many spots is very convenient.

    Alima, 1 night business trip, Sep 19, 2019

    Verified guest review

  • 2.0.Poor

    They tried to charge me extra for early check in

    My experience in this hotel is mixed, I was quite happy until checking out. They wanted me to pay 10,000 Tenge for early check in when in clearly states I got 24 hours check in. I still had to pay but not what they asked. Lack of communication I suppose

    Hector, 2 night trip, Sep 13, 2019

    Verified guest review

  • 10.0.Exceptional

    Good breakfast ( plenty of choice); the staff really friendly and helpful, organised taxis for me and reservation to a particular restaurant I wanted.

    5 night business trip, Sep 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    nice and welcoming stuff very friendly. clean rooms

    1 night trip, Jul 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The staff members are very kind and everything looks great except.. 1) The bed cover sheet need to be changed or cleaned.. It was dirty. 2) Breakfast section need to be improved. It was just cold..

    Benjamin, 2 night trip, Apr 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    A Bit of a Bummer

    The hotel itself is nice, but when it isn't tourist season, they seem understaffed. The bed was hard, but that is common for Central Asia. The amenities weren't exceptional but were provided. When we first checked in the room was cold because the heat hadn't been on. We paid for breakfast, but the cook was just not there that morning. When we complained, we were told we would be refunded the extra price of the breakfast to our credit card, but we never were. Honestly disappointed because it seemed like a nice place to stay.

    Meghan Rae, 1 night business trip, Dec 15, 2018

    Verified guest review

  • 6.0.Good

    Я думал, что это интернациональная сеть. Так и не понял, она или нет. Я взял номер с 1 кроватью. Номера достаточно мелкие. У меня есть балкон, но видимо дверь забита, так как выйти не получается. Завтраки одни и те же. А в субботу я пришел за полчаса до закрытия и там уже почти ничего не осталось. В номере чисто. Воды в номере нет. Если только платно. Чайного набора не было, пришлось просить.

    Anton, 3 night business trip, Dec 16, 2019

    Verified guest review

  • 10.0.Exceptional

    Good choice. Very satisfied

    Very nice hostel with a great location. Perfect connection with Sheremetyevo airport via Aeroexpress. Hostel is very clean an modern. Reality is better then pics on!!! Everything is on the high level.

    Oleg, 2 night business trip, Sep 28, 2019

    Verified guest review

  • 8.0.Very good

    Очень хорошо за свою цену

    Уютный и просторный номер. Прекрасное месторасположение. Великолепный и отзывчивый персонал Чистота в номере. Но завтраки хотелось бы получше. Подавая их с 7:30, часто к 8:30 еда была уже ледяная и даже не подогревалась. Складывалось ощущение, что яичницу, курицу и картошку жарили с вечера, а утром просто пытались разогревать. И очень однообразно. Когда живешь там пять дней, от такой еды лучше отказаться...

    Galyna, 6 night business trip, Jun 13, 2019

    Verified guest review

See all 17 reviews