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KASA Hotel Riviera Maya

Photo gallery for KASA Hotel Riviera Maya

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/patio

Overview of KASA Hotel Riviera Maya

KASA Hotel Riviera Maya

3.5 star property
Puerto Aventuras beach hotel with outdoor pool and restaurant

9.0/10 Superb

46 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
Map
Lote 29 Mz. 26 Calle Bahia Kantenah, Puerto Aventuras, QROO, 77750
Main amenities
  • Daily housekeeping
  • Marina
  • Private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Swim-up bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Dishwasher
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Xplor Theme Park - 16 min drive
  • Ferry to Cozumel - 20 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Akumal Beach - 21 min drive
  • Quinta Avenida - 24 min drive
  • Playa del Carmen Main Beach - 28 min drive
  • Playa del Carmen Maritime Terminal - 28 min drive
  • Playacar Golf Club - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Cozumel Intl. Airport (CZM) - 18.7 miles/30.1 km
  • Airport shuttle (surcharge)

Restaurants

  • Bellavista - 4 min walk
  • La Caleta - 9 min walk
  • Restaurant Latitude 20 - 10 min walk
  • Nauti Burro - 13 min walk
  • Makito - 13 min walk

About this property

KASA Hotel Riviera Maya

A great choice for a stay in Puerto Aventuras, KASA Hotel Riviera Maya features a marina and offers an airport shuttle (available 24 hours) for USD 110 per vehicle. Guests can indulge in deep-tissue massages and enjoy local and international cuisine at Kocina, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room, up to 66 lbs)*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Ecotours
  • Scuba diving
  • Snorkeling
  • Fishing
  • Private beach nearby
  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Adjacent to a golf course
  • An outdoor pool
  • Marina

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Kocina - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 16 costs USD 110 (one-way)

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

KASA Hotel Riviera Maya Puerto Aventuras
KASA Riviera Maya Puerto Aventuras
KASA Riviera Maya
Ensueño Holbox Beach Club Hotel Puerto Aventuras
Ensueño Holbox Beach Club Hotel
Ensueño Holbox Beach Club Puerto Aventuras
Ensueño Holbox Beach Club
Puerto Aventuras Ensueño Holbox and Beach Club Hotel
Hotel Ensueño Holbox and Beach Club
Ensueño Holbox and Beach Club Puerto Aventuras
KASA Hotel Riviera Maya
Ensueno Holbox Beach Club
KASA Hotel Riviera Maya Puerto Aventuras
KASA Riviera Maya Puerto Aventuras
KASA Riviera Maya
Hotel KASA Hotel Riviera Maya Puerto Aventuras
Puerto Aventuras KASA Hotel Riviera Maya Hotel
Hotel KASA Hotel Riviera Maya
Ensueño Holbox Beach Club
KASA Hotel Riviera Maya Hotel
KASA Hotel Riviera Maya Puerto Aventuras
KASA Hotel Riviera Maya Hotel Puerto Aventuras

Frequently asked questions

Does KASA Hotel Riviera Maya offer free cancellation for a full refund?
Yes, KASA Hotel Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at KASA Hotel Riviera Maya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at KASA Hotel Riviera Maya?
Yes, there's an outdoor pool.
Are pets allowed at KASA Hotel Riviera Maya?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 66 lbs per pet. There's a charge of USD 50 per pet, per night. Food and water bowls are available.
Is parking offered on site at KASA Hotel Riviera Maya?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by KASA Hotel Riviera Maya?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle one-way.
What are the check-in and check-out times at KASA Hotel Riviera Maya?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at KASA Hotel Riviera Maya and nearby?
Have fun with onsite activities like fishing, snorkeling, and scuba diving. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden and access to a nearby outdoor pool.
Are there restaurants at or near KASA Hotel Riviera Maya?
Yes, Kocina offers local and international cuisine. Nearby restaurants include Bellavista (4-min walk), La Caleta (9-min walk), and Restaurant Latitude 20 (10-min walk).
What's the area around KASA Hotel Riviera Maya like?
KASA Hotel Riviera Maya is a short 1-minute walk from Kantenah Lagoon and 15 minutes' walk from CEDAM Museum.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very Good

Andrea, 3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

My husband and I stayed here for our honeymoon. The location is excellent to easily travel to places like Xpu Ha beach, Playa del Carmen and cool restaurants and shops! No matter where we visited, my husband would always say, “I’m so glad we stayed at Kasa Hotel!” Thanks to the front desk manager Jiovanni, we were able to check in early. The cleaners (Alex and the crew) left us notes, special towels and flowers for our room almost every day. The restaurant staff like Lili, Juan, Alfredo (and more!) were all so helpful and made our stay very memorable. And the food was delicious! My husband and I are both terrible at names, so the fact that we remembered so may really shows how wonderful this hotel is. If you visit here, you’ll feel like your home.
Christina, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our second time staying at a Kasa Hotel property and it was just as wonderful as the first location! Our room was clean and comfortable. The staff friendly, attentive, and helpful. The pool and beach area was beautiful! And the restaurant was great! The Puerto Aventuras area was nice and safe and easy to walk around. Staff was helpful with recommendations and directions. They helped schedule our testing needed to return to US and set us up with a company to schedule transportation. We will absolutely be back!
Jenna, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

rebecca, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

This hotel suited my needs perfectly. It's quiet, just far enough from the busy and loud resorts. It has a great hang out space around the outdoor restaurant with paddle board and kayak free to use. It's a 3 minutes walk from a beach access, 15 minutes walk from the hub of activity in the commercial place and the public beach. The staff was fantastic with perfect english and always ready to help. The lower prices room are located at the back. They are comfortable and very modern but not too practical, with nowhere to sit or eat if you order in. The bathroom and shower area is awesome but unnecessarily so as it occupies a third of the room taking up space for a chair and table. The room rental comes with a continental full breakfast with a platter of fruits with yogurt and granola, coffee, toasts and the eggs of the day. Really. That beats the muffins and corn flafes of a standard Canadian continental breakfast. I definitely. The place is well suited for families with kids. I totally recommend this hotel if you like peace and quiet and low key tourism. The only thing that spoiled my stay one day was an interaction i winessed an interaction between the owner and the maintenance crew. He was not helpful and appreciating their awesome work.
France, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect in every way.
We loved everything about this little boutique hotel. The staff was simply fantastic, the food in the restaurant was delicious and the room and grounds were clean and comfortable. Everything we hoped for and more. We will be back!!
Jeffrey, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed that the property is small and the staff were amazing! We had a penthouse room and we enjoyed our private pool daily! I felt very safe as it’s in a gated community. Great experience overall!
Alberto, 7-night romance trip
Verified Expedia guest review