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Hotel Del Lago

Photo gallery for Hotel Del Lago

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hotel Del Lago

Hotel Del Lago

4.0 star property
Lakefront hotel with restaurant, near Sun Moon Lake

8.2/10 Very Good

221 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
No. 101, Zhongshan Rd., Sun Moon Lake, Yuchi, Nantou County, 55548

Room options

About this area

Getting around

  • Shuili Checheng Station - 28 min drive
  • Jiji Station - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • FanZhaLan B&B - 7 min drive
  • 山園小棧 - 12 min drive
  • 山上山下 - 13 min drive
  • 桃米早午餐 桃米早餐店 - 13 min drive
  • 樹蛙亭田園廚坊餐廳 - 13 min drive

About this property

Hotel Del Lago

Hotel Del Lago puts you within a 10-minute drive of Sun Moon Lake and features an airport shuttle. Guests will have free perks like WiFi and self parking. Other highlights at this upscale hotel include free bike rentals and a terrace. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Onsite parking limited
  • Onsite carport
  • Free offsite parking within 164 ft

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals

Facilities

  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

杉餐廳 - Onsite restaurant.
大福廳 - Onsite restaurant. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: TWD 3000.0 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 10.0 percent cleaning fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TWD 380 per person
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

<p>Noise-free guestrooms cannot be guaranteed. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Lago Yuchi
Lago Yuchi
Hotel Del Lago Hotel
Hotel Del Lago Yuchi
Hotel Del Lago Hotel Yuchi

Frequently asked questions

Does Hotel Del Lago offer free cancellation for a full refund?
Yes, Hotel Del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Del Lago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Del Lago?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Del Lago?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Del Lago?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Del Lago?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Del Lago and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near Hotel Del Lago?
Yes, there's an onsite restaurant, 杉餐廳. Nearby restaurants include FanZhaLan B&B (3.6 mi), 山上山下 (6.9 mi), and 山園小棧 (6.9 mi).
Does Hotel Del Lago have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Hotel Del Lago like?
Hotel Del Lago is a short 2-minute walk from Sun Moon Lake and 2 minutes' walk from Shueishe Visitors Center. Travelers say this hotel is in a good location.

Reviews

8.2

Very Good

8.3/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

It is reasonably priced but you get what you pay for. The bed is very stiff.
Yu Shuo, 1-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Great location and view of the lake. Price was ok. However the facilities and furniture feel quite dated.
Dave, 2-night romance trip
Verified Expedia guest review

6/10 Good

Ok stay
Ok stay for the price. V convenient location. Hotel room a bit rundown
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Steve, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1. Room is very small despite it is for 4 persons stay. 2. Not enough hooks (only one available) for hanging clothes in the toilet / shower room. 3. Not enough electrical outlet points. 4. No proper holder / shelf for putting shampoo & shower gel bottles in the shower.
1-night family trip
Verified Expedia guest review

8/10 Very Good

susan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Love the stay! Helpful and welcome staff! Valet parking! Great view from the room! The Japanese seems western room was lovely too!
1-night family trip
Verified Expedia guest review