Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Petaling Jaya, Selangor, Malaysia
1 room, 2 adults

Sunway Resort Suite @ Lagoon & Pyramid

3.5-star3.5 stars
Pyramid Tower, Persiaran lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500, Malaysia

Hotel with 19 restaurants, connected to the convention center, near Sunway Pyramid Mall
  • Free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

Notes

  • GoodFeb 10, 2020
  • I did the biggest mistake of not reading the reviews of others. there are a few problems…Jan 5, 2020

Sunway Resort Suite @ Lagoon & Pyramid

  • Deluxe King Room 1 (16108)
  • Deluxe Family Suite (20105)
  • Deluxe King Room 2 (17103)
  • Family Suite (20106)
  • Family Studio Suite (22107)
  • Family Room (17116)
  • Deluxe Family Suite (16126)

What’s around Sunway Resort Suite @ Lagoon & Pyramid

Landmarks

  • Sunway Pyramid Mall - 7 min walk
  • Sunway Pyramid Convention Centre - 1 min walk
  • Sunway Mentari Business Park - 8 min walk
  • Sunway University - 19 min walk
  • Subang Parade - 3.1 mi / 5 km
  • Empire Shopping Gallery - 2.9 mi / 4.7 km
  • Paradigm Mall - 5.3 mi / 8.6 km
  • University of Malaya - 7.7 mi / 12.4 km

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 40 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 23 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 28 min walk
  • SS 15 - 4 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 4 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 19 restaurants
  • 10 bars/lounges
  • 10 coffee shops/cafés
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference center
Facilities
  • Elevator
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Deep soaking bathtub
  • Free toiletries
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water

Sunway Resort Suite @ Lagoon & Pyramid’s small print

Also known as

  • Sunway Resort Suite @ Lagoon Pyramid Petaling Jaya
  • Sunway Resort Suite @ Lagoon Pyramid
  • Sunway Resort Suite @ Lagoon & Pyramid Hotel
  • Sunway Resort Suite @ Lagoon & Pyramid Petaling Jaya
  • Sunway Resort Suite @ Lagoon & Pyramid Hotel Petaling Jaya
  • Sunway Resort Suite @ Lagoon Pyramid
  • Sunway Suite @ Lagoon Pyramid Petaling Jaya
  • Sunway Suite @ Lagoon Pyramid
  • Sunway Suite Lagoon & Pyramid

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property only accepts cash for all bookings and onsite payments.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

Optional extras

Rollaway beds are available for MYR 30.0 per day

Airport shuttle service is offered for an extra charge of MYR 100 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunway Resort Suite @ Lagoon & Pyramid

  • Does Sunway Resort Suite @ Lagoon & Pyramid offer free cancellation for a full refund?
    Yes, Sunway Resort Suite @ Lagoon & Pyramid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Sunway Resort Suite @ Lagoon & Pyramid?
    Sorry, there's no onsite parking at Sunway Resort Suite @ Lagoon & Pyramid.
  • Are pets allowed at Sunway Resort Suite @ Lagoon & Pyramid?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sunway Resort Suite @ Lagoon & Pyramid?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Sunway Resort Suite @ Lagoon & Pyramid?
    Yes, there are 19 onsite restaurants. Nearby restaurants include Brotzeit (5-min walk), Helo Bali (5-min walk), and Fong Lye Taiwan Restaurant (5-min walk).
  • Is airport shuttle service offered by Sunway Resort Suite @ Lagoon & Pyramid?
    Yes, an airport shuttle is available. The charge is MYR 100 per vehicle one-way.

Recent reviews

Good 6.6 From 34 reviews

Very good 8.0
The place needs a good handy man.
The toilet bowl lid is not a fitted size. The hair dryer is broken and there is a note on it. The fridge was working well. The heater is an instant water heater and therefore not usable with the long bath. The shower head was leaking. The bed light was working but the outfit is loose and will come off. Check in and out instructions was clear. Location is good but car park is very pack during peak seasons.
Sharon, sg3 night trip
Good 6.0
Bad experience
I wasted more then 2 hours then get my key to the room. There's no check in counter n I got no internet/Wi-Fi need borrow phone from people to call luckily the number I had Screen shot earlier .But was very disappointed it took so long for someone to pickup n was told to collect key from mail box. After check in bed n pillows was very uncomfortable n shower head holder was not working too .It was a very bad stay experience that I never encountered before.
sg1 night family trip
Good 6.0
Price is ok..
Amy, my1 night family trip
Poor 2.0
Worst Room Experience ever
Decided to stay here for a business trip as my usual place when visiting Malaysia was fully booked. Arrived at the room only to find out that it was quite dirty and outdated. Curtain shower was moldy and there was long hair on the floor, sign of poor cleaning. The worst didn't stop there though. As the night fall and went to bed I realised that it was such a noisy room. The outdoor unit of the room is just outside of the balcony and was making a terrible noise. Also there is a massive cooling tower within 100m from the room for the AC of the mall opposite and was quite noisy as well. It wouldn't make difference whether I had the balcony door open or close😅! Long story short I ended up not sleeping almost for the whole night. On contact with the operator (which proved difficult to get in touch) they offered me to switch to another room but they told me that the same issues will be in the new room as well. Asked to speak to the operator face to face and I did but she was so ignorant of the issues I highlighted to her and she was keep telling me all these are normal!! Contacted hotels.com explained the circumstances and got refunded. Used the refunded money to book a room at another hotel in the area. Save yourself from trouble and avoid at all costs! There are much better options for the same money in the area! PS: I rarely leave reviews unless they are really bad!
Theodoros, us5 night business trip
Fair 4.0
Got to know it is a homestay after check-in (you have to check in yourself as it is a homestay). No soap, no tooth brush and paste, no comb, nothing except for shampoo and shower gel in the bath room. Room card wasn't working for elevator to access the floor until they managed to change it for me. 32-inch TV in my room is a sign of cheap furnishing. No swimming pool is associated with the building. A lot of noise outside the balcony as rooftop cooling fans are the on the shopping mall right in front and cooking smells rise up from the restaurants downstairs so keep the balcony door closed anyway. Good aspects are comfort and clean beds (one king, one single), a dinner table there with full set of table wares including one for kid. Lighting in the room is ok and two-box fridge is bigger than regular hotel ones.
Yi, us1 night family trip
Very good 8.0
The location and service are good. However the condition of the room is quite old.
Luh Yong, sg1 night family trip
Fair 4.0
Price not worth the mediocre quality
This is not a hotel, more an apartment with little service. Window facing a mosque so you can hear religion chants many times a day - can be disturbing early in the mornings. Suggest you bring your own towels because the ones provided are not so clean. Pictures in hotels.com are way better than reality.
hk3 night family trip
Good 6.0
Nothing to say, just design a bit bad
my1 night family trip
Good 6.0
The property is old and not well maintained. Thin walls. Great location.
Jing, sg3 night family trip
Exceptional 10.0
The place was nice and clean and the AC worked great.
us2 night trip

Sunway Resort Suite @ Lagoon & Pyramid