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The Pier Hotel

3.5 star property
Victorian hotel on beach in Eastbourne

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In the heart of Eastbourne City Centre, The Pier Hotel offers a warm welcome with free in-room WiFi. Unwind knowing you’re close to South Downs National Park and enjoy the peace of mind that comes with smoke-free premises.

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (2)

  • On the beach
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Sea View

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 11 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Family Apartment

Highlights

Heating
Smart TV
3 bedrooms
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 35 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

Highlights

Heating
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

Highlights

Heating
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Sea View

Highlights

Heating
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Sea View

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
4 Grand Parade, Eastbourne, England, BN21 3EH

What's nearby

  • Eastbourne Pier - 1 min walk - 0.0 km
  • Eastbourne Beach - 1 min walk - 0.1 km
  • Eastbourne Bandstand - 6 min walk - 0.5 km
  • Devonshire Park Lawn Tennis Club - 13 min walk - 1.1 km
  • Congress Theatre - 13 min walk - 1.2 km

Getting around

  • Hampden Park Station - 11 min drive
  • Eastbourne Station - 12 min walk
  • Pevensey and Westham Station - 13 min drive

Restaurants

  • ‪To the Rise Bakery - ‬3 min walk
  • ‪The Crown & Anchor - ‬3 min walk
  • ‪The Belgian Cafe - ‬3 min walk
  • ‪O Farol - ‬4 min walk
  • ‪Cafe Express - ‬8 min walk

About this property

The Pier Hotel

The Pier Hotel puts you just a 5-minute drive from South Downs National Park. Fellow travelers like the helpful staff and location.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 2:00 PM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the elevator.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • On the beach

Services

  • Front desk (limited hours)

Facilities

  • Victorian architecture

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Optional extras

  • Late check-in between 10:30 PM and 6:00 AM can be arranged for an extra charge of GBP 30
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pier Hotel Eastbourne
Hotel The Pier Hotel Eastbourne
Eastbourne The Pier Hotel Hotel
The Pier Hotel Eastbourne
Pier Eastbourne
Hotel The Pier Hotel
Pier Hotel
Pier
The Pier Hotel Hotel
Pier Hotel Eastbourne
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

Frequently asked questions

Does The Pier Hotel offer free cancellation for a full refund?

Yes, The Pier Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Pier Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Pier Hotel?

Sorry, there's no onsite parking at The Pier Hotel.

What are the check-in and check-out times at The Pier Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of GBP 20 (subject to availability).

What's the area around The Pier Hotel like?

The Pier Hotel is a short 1-minute walk from Eastbourne Pier and 5 minutes' walk from Eastbourne Bandstand. Travelers say this hotel is in a good location.

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Reviews

The Pier Hotel Reviews

7.8

Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.4

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Bathroom
Breakfast
Bed
View
Lobby
Shower
Bar

Reviews

8/10 Very good

Great location and good value for money
Andy, 4-night trip

10/10 Exceptional

Very nice hotel

Nicely situated hotel, clean and comfortable with lovely helpful staff.
Theresa, 1-night trip

10/10 Exceptional

Great hotel, close to the pier and the walkable distance for shopping
Martin, 1-night trip

8/10 Very good

Great location though parking sometimes difficult
Theresa, 4-night trip

6/10 Good

Great location

Location was perfect hotel just needs a little improvement in the rooms and housekeeping but exactly in the area we wanted
Ms Carolyn E, 3-night trip

8/10 Very good

Beautiful dining room
Shannon, 1-night trip

10/10 Exceptional

I have loved that the staff were very polite and helpfull easpecially when they saw me struggling with the children.
Gabriela, 2-night trip

8/10 Very good

Great staff

The hotel is in an excellent spot and the staff were brilliant. The web site is a little misleading as the emerald bar is not open and no food available in the evening Our ‘sea view’ room had limited view.
5-night trip

4/10 Fair

I didn't like the shower as it kept beeing realy hot and also there was no evening restaurant at the hotel. I like the room as it was nice and spacious
Elizabeth, 2-night trip

8/10 Very good

Good location. Room was very small and dark (112) with no air in. No air conditioning in the building. Breakfast basic but good value for money. Bed very comfortable. Shower needed more power. On the whole a clean good hotel with great location.
JAYNE, 2-night trip

6/10 Good

We did not feel safe at this property,we had a drug and drunk come face to face with us,not very nice,he was staying in property.The desk clerk did come and deal with it.Would not go back.The streets at night were not safe.Also no breakfast at the hotel.People of our age do not want to go looking for breakfast.
Angela, 4-night trip

8/10 Very good

Clean and tidy hotel. Nice staff

Single room was small, but i knew that when i booked. The bed was ok, the room was clean and the bathroom was clean. Allin all a nice hotel. The breakfast was not value for money. The sausages were cheap , the bacon was not cooked well it was generally lacklustre. We found a cafe for the 2nd and 3rd morning that we stayed I would however book with this hotel again I booked 3 single rooms for myself an 2 colleagues. We all agreed that we would book again tho.
ANDREW, 3-night trip

4/10 Fair

No wardrobe, lumpy mattress, toilet took for ever to flush, to expensive for this standard
Joe, 2-night trip

6/10 Good

This place is outdated, they have modern furniture but unfortunately the rest is outdated. The bathtub mat was moldy and the sheets had stains. Our room was in the back so it had no view. There’s no air conditioner so we slept with the window open, it was hard to get a good sleep because the seagulls were loud. On a good note, it is located across the street from the pier so the location is good.
1-night trip

6/10 Good

Property was in a great location and was nicely decorated, room was very small and could do with a detailed clean, bigger sink in bathroom and a shelf is needed to put toiletries on, smaller desk in room would make room more bearable. Room very noisy between the clock chiming from the Pier and the tuneless bands they have playing in the bar downstairs until gone 11pm, you couldn’t hear the tv over the loudness of the bands. Parking was a bit of a challenge, but £2 for 24 hours through hotel, be prepared to drag your suitcase and belongings up the street. Breakfast was lovely but the toaster needs to be replaced, toast gets stuck at the back and you have to reach right underneath to get it. I didn’t eat at the Emerald Bar, when I asked the staff they screwed their faces up so I swerved it. My bill got messed up several times.
Belinda, 3-night trip

10/10 Exceptional

Fantastic welcome
Loredana, 1-night trip

10/10 Exceptional

great location
andrew, 4-night trip

8/10 Very good

GOOD ROOM AT A GOOD PRICE

Room was perfectly acceptable (room 210) - ensuite was clean, nice mirror in main room, comfy bed with a good supply of teas/coffees. Good location opposite Eastbourne Pier. Only negative is a nasty stain on the wall 0n the right hand side of the bed - looks like someone has puked against the wall.
Peter, 1-night trip

10/10 Exceptional

All good
Haroldas, 1-night trip

8/10 Very good

We hebben een nette kamer en badkamer gekregen voor een redelijke prijs. We kregen een grotere kamer dan gereserveerd
Johan, 2-night trip

4/10 Fair

Unfortunately, this felt more like a house of multiple occupancy than a hotel. After booking i received an email to say no parking permits available and that the bar/restaurant were closed. I sent an email asking what we were supposed to do for parking and a question about their reception hours as another guests review stated these were limited. I didn't get a response. We were given a room that looked like someone was still in occupancy so after a complaint we were given another room. the manager told me that they had just bought the hotel but that felt a bit weak. We will not be staying at this hotel again.
Carl, 1-night trip

6/10 Good

Very dated hotel, apparently under new management. No parking, had to pay £30 in the hotel across the road or pay £9 perday NCP a good walk away. Only saw 1 person all the time i was there. This person had zero personality! No food available at all due to no staff for the kitchen
Paul, 2-night trip

8/10 Very good

Perfect for a couple of days and well worth the money
Brian, 2-night trip

6/10 Good

Single sea-view room

I stayed in a single sea-view room. The room was nicely decorated and the bed was very comfortable. Good Wi-Fi. Lovely view of the pier and beach. The shower was hot and powerful. Unfortunately, the room and en-suite were not very clean, it was very dusty and there were bits on the carpet. The mug/spoon was still dirty from previous guest. The en-suite really needed a deep clean and the toilet had been left dirty in the bowl although it had a paper slip on the toilet seat to say it had been cleaned. Parked in the local NCP for £7.95 per 24 hours which was only a 5-min walk to the hotel and straightforward (is cheaper if you download the app before you park). I had received an email from the hotel before my stay with the parking permit instructions (subject to availability) however they do not have permits at all at the moment as they have not been granted by the council yet. Found it a little confusing - the email was not needed as it wouldn't have been an option to have a permit and I wasted half an hour trying to find a space in the permit zone to then be told they did not have any to give out anyway! No restaurant for breakfast but there was a Wetherspoons a short walk away so was not an issue. Understand it has recently been taken over so may explain these few issues.
Bianca-Bo, 1-night trip

8/10 Very good

Average Services

My experience of my stay at Pier Hotel would be average. I paid £50 per night for three nights. Hotel rooms were average, quite congested to walk. Firstly, I was annoyed of the services provided. I understand the management was new and they purchased the hotel few days ago, the wifi router in my room wasn’t working. Things were not checked before the arrival of the guest. They did offer me another room on my Day 2 which I denied, because one day stay left only. Secondly, no room service at all. We left rooms in a good condition, and we expected the basic services to be done when we arrive back to the room. Basic like; emptying the bin, replacing the laundry, providing the with toiletries because they get used every day. We always had to ask for the services, which is quite unusual for the hotels. Overall, average stay at the hotel. The best things about the hotel is, it is right in front of the Pier and Seafront. This is the only attractive and positive things about Pier Hotel.
Angel Akanksha, 3-night trip